Questions:
If you have any questions regarding the status of your return you may contact one of our friendly Customer Service Representatives by email or phone. To send an email to madamesugarshop@gmail.com. For phone inquiries, please dial: 1-599-382-6503. We will acknowledge any email requests within 1 business day. Your request may require us to research your question(s); therefore, we ask that you please allow 3-5 business days for us to process your inquiry completely. Return/Exchange Policy:
Exchanges are accepted with 48 HOURS OF ORIGINAL purchase. Returns are only accepted when the original item is out of stock. House Rules
This is your fan page and we encourage you to leave comments, photos, videos, and links here. However, we will review all comments and will remove any that are inappropriate or offensive. Comments and post must be relevant to the work of Madame's Sugar Shop. Please understand that comments posted to this Page do not represent the opinions of Madame's Sugar Shop. Madame's Sugar Shop Facebook Terms of Use
Madame's Sugar Shop page is intended to provide a place for fans of Madame's Sugar Shop to discuss topics and ideas related to the Madame's Sugar Shop's work and mission. All comments, visuals, videos and other type of material posted by fans on this site ("User Content") do not necessarily reflect the opinions or ideals of the Madame's Sugar Shop ("MSS"), its employees or affiliates. MSS (a) does not represent or warrant the accuracy of any statement or product claims made here, (b) is not responsible for any User Content on this site, and (c) does not endorse any opinions expressed on this fan page. All users must comply with Facebook's Terms of Use and MSS's Terms of Use for the Madame's Sugar Shop page. CC does not monitor every posting of User Content on the Madame's Sugar Shop page. MSS expects, however, that users will not post any materials that fall into any of the following categories and may have removed any materials that is:
• Profane, defamatory, offensive or uses violent language
• “Trolling,” or posting deliberately disruptive statements meant to hijack comment threads or throw discussions off-track
• An attack on specific groups of people or any comments meant to harass, threaten or abuse an individual
• A hateful or discriminatory comments regarding race, ethnicity, religion, gender, disability, sexual orientation, gender or political belief
• A link or comment containing sexually explicit content material
• A discussion of illegal activity
• Spamming: Spam, posting the same link multiple times, link baiting or files containing viruses that could damage the operation of other people’s computers or mobile devices
• An acknowledgement of intent to stalk an individual or collect private information without disclosure
• Commercial solicitation or promotion of a competitor
• A violations of copyright or intellectual property rights
• Content that relates to confidential or proprietary business information
• Content determined to be inappropriate, in poor taste, or otherwise contrary to the purposes of the forum
Comment Policy:
We want to hear from you and encourage comments, critiques, questions, and suggestions. We ask that you simply stay on topic, respect other people’s opinions, avoid profanity, offensive statements, illegal content, and anything else that might otherwise violate our Terms of Use. Be aware that anything sent in, posted, or in any way disclosed to Madame's Sugar Shop can be reproduced, disclosed, transmitted, published, broadcast and/or posted somewhere else. Madame's Sugar Shop can use any ideas, concepts, or techniques that you disclose. Please see MSS's Terms of Use for material that we consider to be inappropriate. The moderator(s) will follow these basic guidelines:
1. Disagreements and differences in opinion are fine.
2. Violators of this agreement who are deemed to be otherwise contributing will be warned by the moderator.
3. Spambots and users who are deemed to be intentionally trolling other users instead of contributing to the discussion may be banned from Madame's Sugar Shop's page without notification.
