Sun Back Moon, LLC - Private Patient Advocacy & Healthcare Solutions

11/27/2025

🍁 Happy Thanksgiving from Sun Back Moon, LLC 🍁

Today, we pause in gratitude for the many opportunities we’ve had this year to walk alongside clients and help improve their healthcare experience. It is truly an honor to be trusted during some of life’s most challenging moments, and we are thankful for every family, every story, and every step “there and back.”

As loved ones gather around tables today, conversations often turn to friends and family who are struggling with their health, with insurance, with medical bills, or navigating a healthcare system that feels overwhelming.

If someone you care about needs help, we are just a call or text away. 256-297-1813

We are available today to talk through how we can help people across the USA get clarity, support, and a better healthcare experience. If we don’t answer right away, please know we will return calls today.

Wishing you and your family a safe, warm, and meaningful Thanksgiving.

Jeff Byars, BCPA
Founding Advocate
Sun Back Moon, LLC – Private Patient Advocacy & Healthcare Solutions
With you there and back.

Send a message to learn more

09/03/2025

It was a great start to the Healthcare Advocate Summit. More to learn and more to share the rest of the week!

08/29/2025

Football season has arrived. Don't let medical dept, illness, or injury keep you sidelined.

Reach out and let's have a discussion on how we can improve your healthcare experience. From denial appeals, to debt negotiations, to guiding you through the process of improving your care, we will be with you, there and back.

07/22/2025

Spreading the word about private patient advocacy in north Alabama today. Give us a call today to learn how we can improve your experience with healthcare.

06/23/2025

Big THANK YOU to GoodRx for $14.82 savings over a Blue Cross insurance plan for a one month prescription!

06/12/2025

We're Going Live Tonight at 7:00 PM Central!

A few weeks ago, we sent out a survey to reflect on our first five years in business and learn more about the amazing clients and families we've had the honor to serve. Your responses were incredibly thoughtful—and so appreciated!

As a thank you, we’re holding a raffle drawing for survey participants, and Claire will be drawing the winner live tonight at 7:00 PM Central right here on our page!

Tune in here: https://www.facebook.com/SunBackMoon

We hope you’ll join us—whether you filled out the survey or just want to see who wins!
(And don’t worry, we’ll also reach out to the winner via email to confirm mailing details.)

See you tonight!

05/29/2025

It is going to be a great event!

05/23/2025

This made our day. Found hanging on the door to the outpatient lab.

05/22/2025

UPDATE: You can now see the full video. https://www.wbrc.com/2025/05/16/study-blue-cross-blue-shield-alabama-denial-rate-in-network-claims-highest-country-specific-affordable-care-act-plan/?fbclid=IwY2xjawK4T5RleHRuA2FlbQIxMABicmlkETFwY3NPSHU4MDVqVWlteTA4AR551EOlYBiEeAVx6DP04pTsnROY98WKfVVuQ3n3ITVHTIlaxfYQgNAB4WjVgw_aem_TO1WoAGptLmaCvc3QTmQwQ

Tune into WBRC 6 News tonight at 9:30 Central for the full video story on the written article linked below, including the interview with out founder, Jeff Byars.

A new study claims Blue Cross Blue Shield of Alabama has the highest denial rate for in-network claims for a specific Affordable Care Act plan in the country, a claim the insurer refutes.

05/19/2025

Looking forward to the full video interview to air later this week.

The written story can be found here: https://www.wbrc.com/2025/05/16/study-blue-cross-blue-shield-alabama-denial-rate-in-network-claims-highest-country-specific-affordable-care-act-plan/

05/16/2025

We’re proud to see our founder, Jeff Byars, featured in this recent WBRC 6 News story highlighting the real-world impact of health insurance claim denials.

Jeff’s personal experience navigating coverage for his daughter’s cancer treatment is what inspired the founding of Sun Back Moon. His insights in the article reflect why our work—helping patients and families manage complex billing and insurance issues—matters more than ever.

📖 Read more and hear Jeff’s story in the full article:
https://www.wbrc.com/2025/05/16/study-blue-cross-blue-shield-alabama-denial-rate-in-network-claims-highest-country-specific-affordable-care-act-plan/

A new study claims Blue Cross Blue Shield of Alabama has the highest denial rate for in-network claims for a specific Affordable Care Act plan in the country, a claim the insurer refutes.