What are the opening hours?

Monday 12am - 11:59pm Tuesday 12am - 11:59pm Wednesday 12am - 11:59pm Thursday 12am - 11:59pm Friday 12am - 11:59pm Saturday 12am - 11:59pm Sunday 12am - 11:59pm

https://medicalcityhealthcare.com/locations/medical-city-plano/

Medical City Plano, Dallas, TX (2025)

11/24/2025

Brandie and Ethan Hinderliter's first baby girl, Eden, was born at Medical City Plano and spent 109 days in our Level 4 NICU. The family were so touched by the compassionate care they received in the NICU and wrote a thank you note to express their gratitude.

The willingness of our phenomenal women's services teams and partners to provide comfort and support for new and expecting parents is one of the many reasons why families have repeatedly named Medical City Plano as the Best Hospital to Have a Baby in Collin County.

Voting is now open for the 2026 awards! Cast your vote for Medical City Plano as DFWChild's 'Best Hospital to Have a Baby' in Collin County by visiting: https://dfwchild.com/best-moms-babies-survey/

11/24/2025

is a global movement that inspires men to take action and engage in conversations and raise awareness about critical health issues – including prostate cancer, testicular cancer, su***de prevention and .

Nearly 1 in 10 men experience depression or anxiety, but less than half receive treatment, according to the Anxiety and Depression Association of America - ADAA. Various factors – internal or external – can make it challenging for some men to focus on their mental health or seek support.

Know how to recognize warning signs of mental illness in yourself or the men in your life, learn about resources and strategies for improving men’s mental health, and more: https://bit.ly/3LXE5KD

11/22/2025

Keep the holidays healthy, safe and happy! Emergency rooms see a rise in certain types of injuries and illness at this time of year. Follow these holiday safety tips to help keep memories merry and bright! https://bit.ly/3XLCx90

11/21/2025

On Veterans Day, we honored the service and sacrifice of our vets at our annual Veterans Day Lunch.

CEO Ben Coogan shared remarks underscoring the importance of recognizing those who have served, and our Employee Advisory Group led a meaningful celebration that reminded us of the importance of recognition and belonging. Thoughtful details—from the decorated space to a slideshow highlighted the stories and contributions of our veteran colleagues and therapy dogs spreading joy—made the event both meaningful and memorable.

We extend our deepest gratitude to our veterans and their families for their courage, commitment, and sacrifice. And we thank our Employee Advisory Group for their leadership in fostering a culture of recognition and belonging, ensuring our veterans feel celebrated not just today, but every day.

11/21/2025

❤️ One Heart, Many Healthcare Heroes, a Thanksgiving to Remember

In case you missed it, Alex Boyer FOX 4 News recently highlighted our out-of-hospital ECMO program with City of Plano, Texas Government Fire-Rescue, which saved the life of a "widow-maker" heart attack survivor.

In June, Plano resident Rocco Richardson suffered a sudden cardiac arrest. Plano Fire-Rescue EMS crews responded quickly, performing advanced life support measures before rushing him to Medical City Plano. At the hospital, Richardson’s medical team performed an emergent, life-saving intervention by placing him on extracorporeal membrane oxygenation (ECMO), one of the most advanced forms of life support available for patients with heart and lung failure.

Because of expert medical care and determination, Rocco Richardson is alive and home for the holidays. His wife of 40 years, Deb Richardson, a City of Plano employee, says this Thanksgiving carries special meaning for their family.

Read and watch the story: https://bit.ly/4oZy8LK
Learn more: MedicalCityPlano.com

11/21/2025

No matter what you’ve got cooking this , remember to prioritize safety. In crowded kitchens and around deep fryers, accidents can happen fast. Each year around Thanksgiving, there’s an increase in cooking-related burn injuries, and unattended cooking is the primary cause, according to the National Fire Protection Association (NFPA). Follow these tips for what to avoid if you or someone else needs .

If you suffer a mild or first-degree burn, the affected area may swell or turn red. You can treat these burns at home with simple first aid steps:

🧼Clean the area with soap and cool water.
🧴Apply a thin layer of ointment.
🩹Dress the wound with sterile non-stick gauze.
💊Take over-the-counter medication to manage pain.

For more serious burns, immediate medical attention is critical. You can always find help fast at your local emergency room – but for complex cases, specialized care is available through the Burn & Reconstructive Center at Medical City Plano, one of only two dedicated burn units in North Texas and the only in Collin County.

Know where to go in an emergency: https://bit.ly/4o8fksk

11/20/2025

🏆 Innovator Award: Cherise Doublin, Information Technology

👏 Congratulations to Cherise, one of our Innovator Award winners! From coordinating major construction efforts to building trusted partnerships across clinical teams, Cherise turns complexity into clarity—and challenges into solutions. She is the driving force behind seamless tech operations and visionary project ex*****on at Medical City Plano. As both IT technician and project manager, she leads with precision, consistency, and a deep commitment to excellence.

✨ Cherise's Nomination:
"Cherise exemplifies accountability and excellence in her role as both an IT technician and project manager. Her consistent performance, clear communication with both her team and clinical partners, professional presence throughout the IT office and facility, and unwavering alignment with technical, clinical, and safety policies all speak to her commitment to high standards.

Cherise is the epitome of consistency. She leads a team of 8 IT technicians and 4 specialized resources not only with deep knowledge and sound decision-making but also with clear, efficient processes that elevate the entire department. Beyond her leadership within IT, Cherise has become a trusted partner across hospital and clinical operations. Her collaborative work with hospital operations, facilities teams, and clinical leaders has been critical to the successful ex*****on of numerous large-scale projects.

She plays a pivotal role in many of the major construction and remodeling projects across campus, especially in the Ancillary expansion. Her ability to coordinate across multiple service lines, manage timelines, and hold vendors accountable is a testament to her exceptional attention to detail, organization, and project management expertise.

Cherise is someone you can count on every single day. Her approach to every task is rooted in excellence, quality, and thoroughness. From meticulous walkthroughs and detailed note-taking to identifying risks and creating well-thought-out solutions, Cherise ensures minimal surprises and optimal outcomes for all stakeholders involved.

Her impact is tangible across our entire campus. She is a true embodiment of our mission, "Above All Else." Thank you, Cherise, for your tireless dedication, leadership, and the standard of excellence you bring to every project."

🎉 Help us recognize other caring Medical City Plano employees who exceed expectations: https://bit.ly/4q4YhK1
🤝 Learn more about impactful careers at Medical City Plano: http://medicalcityplano.com/careers

11/20/2025

If you’ve had a lingering cough, it might not be just allergies or a cold – it could be a sign of something more serious, like lung cancer. The encouraging news is that lung cancer is most treatable when it’s caught early.

Just in time for Lung Cancer Awareness Month, learn more about lung cancer cough and when it may be time to talk with your doctor: https://bit.ly/485KRW5

11/19/2025

Growing her family was a full circle experience for Eden Smith who delivered all four of her kids at Medical City Plano, the same hospital where she was born.

The willingness of our phenomenal women's services teams and partners to provide comfort and support for new and expecting parents is one of the many reasons why families have repeatedly named Medical City Plano as the Best Hospital to Have a Baby in Collin County.

Voting is now open for the 2026 awards! Cast your vote for Medical City Plano as DFWChild's 'Best Hospital to Have a Baby' in Collin County by visiting: https://dfwchild.com/best-moms-babies-survey/

11/19/2025

As families gather for the holidays, viruses and colds can be spread easily. Review our comparison between symptoms, treatment and prevention for a cold, the flu and a stomach virus: https://bit.ly/4oNsR9R. If you need care immediately, we offer emergency services 24 hours a day, 7 days a week, 365 days a year. Find a location at MedicalcityHealthcare.com/Emergency.

11/18/2025

Congratulations to Case Management, for being recognized with an ALWAYS Department Award!

Their nomination reads:
“Today, we're shining a spotlight on a TEAM that truly embodies our spirit of Excellence Always — our Case Management TEAM!

This incredible group works tirelessly behind the scenes to guide our patients to the right place, at the right time, for the right level of care. They balance medical needs, financial challenges, and emotional support - all while keeping out patients and families at the center of every decision.

Their steady collaboration with physicians, nurses and every department reflect the best of our Excellence Always Culture and to care like family. Patients trust us because they feel unity, that shared commitment to doing the right thing.

Above all else, we are committed to the care and improvement of human-life and this team embodies that promise in conversation, plan, and patient transitions.

To our Case Management Team: We SEE you - and we are thankful for your compassion, your expertise and your unwavering commitment to our patients and to one another. You are a vital part of what makes our hospital exceptional.“

Thank you, Case Management, for exemplifying our ALWAYS values; we are so proud you are part of our Medical City Plano family!

Help us recognize other caring Medical City Plano employees who exceed expectations: https://bit.ly/3X3H9aq

Learn more about impactful careers at Medical City Plano: https://bit.ly/4r25Q4N

11/18/2025

With Thanksgiving quickly approaching, we are particularly proud of efforts to reduce food insecurity in North Texas. Medical City Healthcare, supported by the HCA Healthcare Foundation, joined the American Heart Association - Texas and the North Texas Food Bank in supporting a school-based pantry at Uplift Infinity Preparatory in Irving.

This pantry is expected to provide more than 360,000 meals annually to students and their families.

11/18/2025

National Injury Prevention Day is an opportunity for hospitals across the U.S. to raise awareness about reducing preventable injuries, which are the leading cause of death for people age 44 and younger. Teams across Medical City Healthcare treat injuries every day but our greatest success is preventing them before they happen.

Tonight, hospitals and communities will shine green lights to remind everyone that injury prevention saves lives. Medical City Healthcare will join the effort by illuminating our campuses. Our trauma and emergency teams are dedicated to promoting safety education through injury prevention programs and community outreach in North Texas. Learn more about injury prevention in your community: https://bit.ly/47NFk7I

11/17/2025

Congratulations to Camesha Thomas, Critical Care, for being recognized with an ALWAYS Leader Award!

Their nomination reads:
“Camesha is the kind of nursing leader who doesn't just manage a team-she cultivates one. Through intentional mentorship and unwavering support, she has created a culture where growth is not only encouraged but expected. Her ability to see potential in others, even when they don't see it in themselves, has transformed CNCs into confident, capable managers. These are individuals who expressed that her leadership inspired their own.

Her investment in her team goes far beyond professional development. She fosters an environment where personal growth is just as valued. She listens, she challenges, and she celebrates every milestone-big or small. Her reliability is a cornerstone of her leadership; her team knows they can count on her, not just in moments of crisis, but in the everyday moments that build trust and resilience.

She is a culture builder in every sense of the word. Her leadership style is rooted in empathy, integrity, and vision. She doesn't just lead by example, she leads by empowerment. This is evident in the leaders she has nurtured and the culture she has built.

In honoring Camesha, we recognize a leader who turns potential into purpose, and who proves every day that the most powerful kind of leadership is the kind that supports her team.“

Thank you, Camesha, for exemplifying our ALWAYS values; we are so proud you are part of our Medical City Plano family!

Help us recognize other caring Medical City Plano employees who exceed expectations: https://bit.ly/46KgbJe

Learn more about impactful careers at Medical City Plano: https://bit.ly/3Iqs7YE

11/16/2025

Congratulations to Timia Isaac, Respiratory, for being recognized with an ALWAYS Colleague Award!

Their nomination reads:
“On even the busiest days, we can always count on Timia to lend a helping hand. While balancing the care of her own patients, she never hesitates to step in when her peers fall behind, ensuring every patient receives the therapy and attention they need.

When our department needed more RTs trained for the ER, Timia volunteered without hesitation. She completed orientation and has already earned outstanding feedback for her ability to handle any patient brought in. She is now training in our Level IV NICU, and we are confident she will excel there as well.

Timia's willingness to grow her skills not only makes her a more well-rounded therapist but also strengthens the entire team's ability to rely on her when it matters most. She goes above and beyond, and her teamwork is truly one of a kind. We are proud to call her one of our own!"

Thank you, Timia, for exemplifying our ALWAYS values; we are so proud you are part of our Medical City Plano family!

Help us recognize other caring Medical City Plano employees who exceed expectations: https://bit.ly/46KgbJe

Learn more about impactful careers at Medical City Plano: https://bit.ly/3Iqs7YE

11/14/2025

In honor of National Injury Prevention Day, we’ve joined the nation in displaying green lights in recognition of injury prevention awareness.

Did You Know?
- Unintentional injuries are the leading cause of death for Americans ages 1-44 years old.
- The leading causes of death for unintentional injury include: poisoning (e.g., drug overdoses), motor vehicle crashes, drowning, and falls (CDC,
2022.)

For information on our injury prevention resources, visit: https://www.medicalcityhealthcare.com/healthy-living/injury-prevention

11/14/2025

Congratulations to Priscilla Hume, Imaging — Ultrasound, for being recognized with an ALWAYS Colleague Award!

Their nomination reads:
“It is with great admiration and respect that I nominate Priscilla for recognition of her exceptional dedication, leadership, and above all, her compassion. Priscilla leads by example-always available to offer professional guidance or simply a listening ear to her staff and colleagues. She fosters an environment where both patients and team members feel valued and supported.

Her ability to balance empathy with professionalism is truly inspiring. Priscilla embodies the spirit of the Always Award through her accountability, leadership, and unwavering commitment to others. She is a walking example of what this ALWAYS award stands for."

Thank you, Priscilla, for exemplifying our ALWAYS values; we are so proud you are part of our Medical City Plano family!

Help us recognize other caring Medical City Plano employees who exceed expectations: https://bit.ly/46KgbJe

Learn more about impactful careers at Medical City Plano: https://bit.ly/3Iqs7YE

11/13/2025

Congratulations to Cecilia Bockoven, Neuro Surgical ICU, for being recognized with an ALWAYS Colleague Award!

Their nomination reads:
“Cecilia went above and beyond to support a patient preparing for discharge. Knowing the receiving facility lacked the necessary tube feeding formula, she took the initiative to visit other units and gather enough bottles to ensure the patient had adequate nutrition upon transfer. Without her resourcefulness and determination, the patient would have gone without.

Cecilia consistently gives 110%. She's even been seen manually calculating caloric intake for multiple patients to ensure their nutritional needs are met. Her dedication, quick thinking, and compassionate care make her a true Rockstar!"

Thank you, Cecilia, for exemplifying our ALWAYS values; we are so proud you are part of our Medical City Plano family!

Help us recognize other caring Medical City Plano employees who exceed expectations: https://bit.ly/46KgbJe

Learn more about impactful careers at Medical City Plano: https://bit.ly/3Iqs7YE

11/13/2025

with a few simple tweaks, your favorite Thanksgiving side dishes can be healthier and just as delicious? By adding vibrant veggies and exploring nutritious twists on comfort food, for example, every bite can be better for your body. Get the details: https://bit.ly/4i7X3Kr

11/12/2025

Congratulations to Edel Astronomo, Neuro Surgical ICU, for being recognized with an ALWAYS Colleague Award!

Their nomination reads:
“I've had the pleasure of working with Edel for the past nine years in NSICU, and from day one, she welcomed me with open arms. Though not my preceptor, she took the time to teach me the ins and outs of the unit and made me feel part of the NSICU family- earning her the unofficial title of our "welcoming committee."

Edel builds strong connections with patients and their families, often staying in touch long after discharge. She's even gone out of her way to visit patients at other facilities to ensure they're receiving quality care. Her compassion extends beyond the bedside, patients have attended her music performances just to support her.

Whenever a nurse needs help with a difficult patient or family, Edel steps in without hesitation. Her enthusiasm, empathy, and dedication shine through in everything she does. She treats each patient and family member with genuine care, and her commitment to providing compassionate, high-quality care never wavers.

Edel is a true example of what it means to live our mission.”

Thank you, Edel, for exemplifying our ALWAYS values; we are so proud you are part of our Medical City Plano family!

Help us recognize other caring Medical City Plano employees who exceed expectations: https://bit.ly/46KgbJe

Learn more about impactful careers at Medical City Plano: https://bit.ly/3Iqs7YE

11/12/2025

Expectant moms have plenty to prepare for. Our hospitals will help get you prepared. We delivered more than 20,000 babies last year. Check out our tips for creating a personalized birth plan that’s perfect for you and your baby: https://bit.ly/4hSdURi

Also, please vote for your Medical City Healthcare hospital in the annual DFWChild Magazine "Best for Moms and Babies" survey. Voting runs through Dec. 15 at https://bit.ly/47R4y3x.

11/10/2025

Many women choose Medical City Plano for a personalized and memorable childbirth experience. Now you can help local moms-to-be find their trustworthy labor and delivery hospital. Vote for us as the Best Hospital to Have a Baby in the DFWChild Magazine "Best for Moms and Babies" survey: https://bit.ly/4qSE8au

The survey closes on Monday, December 15, so spread the word and vote today!

11/10/2025

Congratulations to our October ALWAYS Award honorees!

💙 Colleague: Edel Astronomo
💙 Colleague: Cecilia Bockoven
💙 Colleague: Priscilla Hume
💙 Colleague: Timia Issac
💙 Leader: Camesha Thomas
💙 Department: Case Management

Thank you for exemplifying our ALWAYS values in all you do and constantly raising the bar of care. We are so proud you are part of our Medical City Plano family!

11/09/2025

During Nurse Practitioner Week, Medical City Healthcare joins our larger HCA Healthcare network in celebrating our advanced practice providers. In collaboration with nurses, doctors and other care team members, our expert nurse practitioners (NPs) evaluate patients, order and interpret tests, provide diagnoses, prescribe medication and more.

To the more than 430,000 NPs across the nation, thank you for your dedication to improving the health of patients in your community.

11/08/2025

Happy Medical Staff Services Week!

Medical Staff Services Awareness Week recognizes Medical Staff Professionals (MSPs) as the gatekeepers for patient safety.

MSPs are a vital part of the community’s healthcare team. They are dedicated to making certain that all patients receive care from practitioners who are properly educated, licensed, and trained in their specialty.

10/28/2025

🚑🚔🚒They are the first on the scene when someone needs help. They are the first to act when an emergency arises. And, they are first in line to keep us safe.

As we celebrate National First Responders Day, we honor and thank paramedics, emergency medical technicians, police officers, firefighters and all of the other heroes who work to keep our communities and patients safe.

10/27/2025

None of your frights should involve injuries or illness. Planning ahead is a scary smart way to make sure your festivities are safe for everyone. Get tips on pumpkin carving, costume choices and more – all to help ensure your spooky season is free from unexpected health horrors: https://bit.ly/4nuGBFh

10/26/2025

Across our Medical City Healthcare system of care, we recognize that spiritual and emotional support can be an essential part of the health and wellness journey.

Whether through a conversation, prayer, or simply being there, our spiritual care team walks alongside patients, their families and colleagues, supporting people of all faiths and beliefs.

It’s part of our compassionate care — and a reflection on how every step of the way, we .

10/24/2025

Medical City Healthcare's Information Technology Group recently supported Cesar Chavez Elementary School and its incredible Chavez Pick and Pack Market, an initiative supported by the HCA Healthcare Foundation and the American Heart Association - Texas to bring healthy foods to families in their community. This donation reflects our ongoing commitment to lifting up the neighborhoods we serve and ensuring every child has access to the essentials they need to thrive. Together, we !

10/24/2025

Fighting off a stubborn cold? 😷 You might have heard that a good sweat can ease your illness – but is it true? Before you bundle up or head to the sauna, get the facts about which types of treatment may work best to help you recover: https://bit.ly/3WlMWru

10/24/2025

In recognition of Breast Cancer Awareness month, Medical City Healthcare division colleagues gathered in pink to remind everyone that early detection can save lives. Schedule your mammogram today! It’s easy to book on online at https://bit.ly/3N3SHW6

10/23/2025

Parents and students in Plano Independent School District: Registration is now open for the kids teaching kids 21-Day Snacking Challenge! Families who participate learn to develop healthy eating habits, encourage mindful practices and explore fitness activities.

Best of all, it's free! Register now at https://bit.ly/48Dm7q2.

10/23/2025

Hungry families have another resource, because of a new in-school market at elementary campus in Denton County which officially opened with a ribbon cutting.

The American Heart Association and Medical City Healthcare, supported by the HCA Healthcare Foundation, helped establish a market inside Lewisville ISD's Peters Colony Elementary with Tarrant Area Food Bank to serve the needs of students and their families.

In Denton County, nearly 36,000 children experience food insecurity each year. Together, we can help make . Learn more about the partnership and efforts to promote nutrition access: https://bit.ly/3WkGscq

10/22/2025

To help combat the misuse of opioids and other drugs in our communities, Medical City Healthcare is proud to participate in the Drug Enforcement Administration - DEA’s National Drug Take Back Day on Saturday, October 25 from 10 am to 2 pm.

Our drive-thru drug collection site is a simple way to safely and anonymously dispose of unused or expired prescription and over-the-counter medications. For more info, visit https://bit.ly/4orfCew. Thanks for joining the fight against opioid and drug misuse and abuse!

10/21/2025

doesn’t wait and neither should you. Get your flu shot early to help protect yourself and those around you. Remember, your body needs up to two weeks to build immunity after getting the shot.

The trusted medical professionals at CareNow® can help. They’re available to administer your flu shot or help treat any flu symptoms you may be experiencing. No appointment necessary – just walk in or use our Web Check-In® and wait anywhere that’s convenient for you. Find a CareNow® location in your area: https://bit.ly/42PyqvG

[ON-SCREEN TEXT: Reminder. Stay protected this flu season. Schedule your flu shot today!]

10/20/2025

During Medical Assistants Recognition Week, Medical City Healthcare celebrates the critical role medical assistants (MAs) play in providing comprehensive patient care.

Utilizing knowledge in both clinical and administrative settings, MAs work alongside physicians, advanced practice providers and nurses to care for patients by taking patient histories and vital signs, preparing exam and procedure rooms, administering medications, and maintaining supplies and equipment for treatments.

Thank you to the MAs across Medical City Healthcare for showing up for the patients and communities we serve.

10/19/2025

During Respiratory Care Week, we proudly recognize our respiratory therapists (RTs) at Medical City Healthcare and across our larger HCA Healthcare network of care.

Our highly skilled colleagues assess, diagnose and care for patients of all ages with lung and respiratory disorders. Respiratory therapists provide personalized treatment plans and play a fundamental role in the care journey of some of our most critically ill patients.

To our RTs, thank you for your commitment to the care and improvement of human life!

Monday	12am - 11:59pm
Tuesday	12am - 11:59pm
Wednesday	12am - 11:59pm
Thursday	12am - 11:59pm
Friday	12am - 11:59pm
Saturday	12am - 11:59pm
Sunday	12am - 11:59pm

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