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Epygi Technologies LLC

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United States
Dallas, TX
Epygi Technologies LLC

Epygi Technologies designs, manufactures and globally distributes feature-rich IP PBXs, voice over IP gateways and cost-saving CLOUD COMMUNICATION solutions.

12/24/2025

Dear Partners and Friends,

Happy Holidays!

May your holiday season be filled with joy, peace, and happiness, and may the New Year bring fresh opportunities and new beginnings.

A big thank you to all of YOU for your incredible support and hard work. We truly couldn’t do this without you. We’re excited to keep building together and to bring many new and exciting products to life with you in the year ahead.

-Epygi Team

12/22/2025

NEW: AI Assistant Now Available in Epygi ecMON

Epygi has introduced a new AI Assistant (AIA) to its ecMON cloud service, powered by OpenAI. Trained on Epygi’s own documentation, AIA delivers fast, accurate answers, troubleshooting guidance, and step-by-step instructions through natural, conversational interaction.

This feature enhances self-service, reduces response times, and lowers the support effort. The AI Assistant is currently available in beta and will continue to be refined and expanded as part of ongoing improvements for users with an active ecMON subscription.

Contact us at sales@epygi.com for more details.

12/17/2025

On the Go? Stay Connected with Epygi!

• Award-winning softphone: Make calls and send SMS/WhatsApp messages from your smartphone via our eQall App.
• Remote Extensions: Work from anywhere with office-like connectivity.
• Follow Me/Call Forwarding: Redirect calls to your mobile or alternate numbers.
• Unified Communication: Manage messaging, voicemail, and conferencing on the move.
• Web-Based Management: Easily adjust PBX settings remotely.
• VPN Integration: Securely connect to your PBX from any location.

Want to learn more? Contact us at sales@epygi.com for more details.

12/15/2025

Tech Webinar– Best Practices: Configuring eQall

WHEN: Wednesday, Dec. 17, 2025, 10:00 - 11:00 AM EST

Don’t Miss This Live Training – Register Today!
You'll learn how to properly configure eQall for end customers, avoid common setup issues, and position it as a flexible, cost-effective solution for remote and mobile users. eQall allows users to make and receive calls, send messages, and stay connected from computers or mobile devices—making it ideal for modern, hybrid work environments.

Register here:
https://www.epygi.com/eventer/webinar-251217/edate/2025-12-17/

12/12/2025

The Benefits of Voicemail-to-Text Conversion

This feature converts voicemails into text and delivers them directly to your email inbox. You can choose to receive just the transcription or include the original voicemail as an attachment, depending on your preferences.

Share voicemail updates with your team in the form of easy-to-read text memos, ensuring efficient communication throughout your organization.

Read more: https://www.epygi.com/ai-supported-solutions/
Contact us : sales@epygi.com

12/08/2025

Tech Webinar– AI-Powered Options
The webinar is TOMORROW! Don't Miss it!

Friday, December 12, 2025, 10:00 AM to 11:00 AM EST
AI is being used daily to make everyday tasks easier and more efficient. The discussion will take a look at some of the recently added AI options and how they can be configured for maximum benefit.

Register here:
https://www.epygi.com/eventer/webinar-251212/edate/2025-12-12/

12/05/2025

Feature Highlight: Parent-Child Extension

Epygi’s “Parent-Child Extension” feature elevates the capabilities of extensions. By configuring a group of extensions as "child" extensions, they will ring simultaneously with the parent extension when an incoming call is received.

Any of the child extensions can answer the call, offering increased flexibility. These child extensions remain hidden from external parties, ensuring privacy. Moreover, when making outbound calls from a child extension, the caller ID and name of the parent extension are displayed instead of the child's, maintaining consistency.

Contact us at sales@epygi.com

12/03/2025

Epygi Offers Real-Time Monitoring & Reporting for Call Centers

Empower your call center supervisors with instant insights into call performance, agent activity, and customer interactions.
With live dashboards and detailed analytics, managers can track key metrics such as call volume, wait times, and agent efficiency, ensuring optimal workflow and quick issue resolution.
The ability to monitor calls in real-time allows for immediate intervention when needed, improving service quality and customer satisfaction.

Contact us for more details at sales@epygi.com

12/01/2025

Epygi Provides Integration with Salesforce and Vtiger CRM

Epygi offers integration with Salesforce and Vtiger, enabling your IP PBX to work hand-in-hand with your CRM. With this powerful connection, your team gains instant access to customer information the moment a call comes in.

When an inbound call is received, the Epygi CRM Connection app automatically displays a Contact pop-up:
- If the number matches a CRM entry, users can immediately view or update the customer’s details.
- If the caller is new, adding the contact takes just one click.

This integration improves customer interactions and saves valuable time—making every call more efficient and more productive.

Contact us at sales@epygi.com

vTiger CRM Salesforce

11/27/2025

Happy Thanksgiving, Dear Partners, Customers, and Friends!

Thanksgiving is a great time to pause and think of all that we have to be thankful for.

We would like to thank our team, our customers, and our business partners, all of whom have been essential to all our accomplishments.

Happy, healthy, and safe Thanksgiving to all of YOU!
-Epygi Team

11/26/2025

Great Multi-Editing Features- Perfect for Admins

As an administrator, Batch Extension Configuration simplifies the management of user extensions by enabling bulk edits and updates.

This feature saves time by allowing changes to multiple extensions simultaneously, minimizing repetitive actions, reducing errors, and ensuring uniformity across the system.

Contact us for more details at sales@epygi.com

11/24/2025

Epygi Cloud PBX – Free Trial for Your Customers

Give your clients a no-risk opportunity to experience ecQX, Epygi’s cloud-hosted PBX that delivers the full power of QX hardware—without onsite equipment.

Why Resellers Benefit
1. Free Trial & No Activation Fees – Easy to pitch, zero upfront cost for customers.
2. Recurring Revenue Opportunity – Simple onboarding and low maintenance.
3. Feature-Rich Platform – Includes powerful PBX functions plus optional AI tool1.s.
4. MS Teams & CRM Integrations – Connects seamlessly with Salesforce, Zoho, and Vtiger.
5. ecMON for Remote Management – Monitor and support customers efficiently.

Start with 3 extensions and grow to 3,000. Each trial includes 5 audio conference ports and 3 eQall softphones.

Send an email to sales@epygi.com

Address

561 MAITLAND Avenue
Dallas, TX
32701

Opening Hours

Monday	9am - 5pm
Tuesday	9am - 5pm
Wednesday	9am - 5pm
Thursday	9am - 5pm
Friday	9am - 5pm

Telephone

+19726921166

Website

http://www.epygi.com/

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