04/22/2026
A little bit more drama, but a long time coming.
Yesterday's Vet Dr. visit tanked. We scheduled an appointment Cyto-point shot to get Sven thru the worst of the pollen season. For those of you who are new followers Sven has about 20 blood tested allergies to environment and food by
Our normal Vet Dr. left the practice, and the remaining Vet/Owner has butted heads on just about everything with us. We considered leaving the practice but were in the midst of moving this time last year and with changing dog license, shots and paperwork we waited.
The Vet/Owner kept wanting to do more useless and/or risky tests. Chron's disease and Skin puncture would risk introducing infection unnecessarily and wouldn't really have more than 50% chance of any conclusive results and was super expensive. I said no, not when we have bloodwork and know that the cyto-point clears things up. Its allergy not disease. And they refuse to prescribe medications.
He uses staff to present a bill before we even start, claiming the new receptionist made a mistake and scheduled this as "annual exam, all annual vaccines and Cytopoint".... which was contrived.
His annual exam and vaccines are not due till July & Aug. The bill is close to $1500. I say no. And the staffer is prepared with a reply like automatically, bartering like a car dealership to remove the exam fee. I say no again. Staffer leaves and comes back with a bill for $967 for just the cyto-point injection, claiming prices have gone up since we last had it. Again, I said no, that the national average on google for a dog that size is about $200-300, not 3X's that. And even the urgent care clinic which is slighty higher, is still half the price they are demanding and that this is retaliation for declining the Vet Dr's exploratory tests.
I could have afforded the price, I had the cash for the bill, but it was the whole damn principle of it all. Scalping your customers for nothing when the money would and could be better applied to other health care needs or applications, like dental cleanings, eye exams, etc.
What galls me the most, the Vet Dr couldn't/wouldn't even face his own customers, he had to have a staffer do it, and because they claimed to have scheduled an exam, he had the time slot open to speak to us. Instead, the staffer has to talk to me from what was clearly a well-rehearsed scripted conversation where they think speaking louder to a person will help than understand their BS.
The Dr. doesn't have any care or concern for the dog and hasn't for the past few years, needless to say we left the practice. Something I should have done last year, but it is what it is. We are moving on to another local practice that we have been following online for a while now and have the greatest of confidence that Sven will be better off for it, They have years of experience with dog allergies.
Meanwhile there's a pic of Sven, eyes running, hives on ears and skin. He has Benadryl for now until we can set up new appointment at the new clinic.