Health e Practices

01/21/2026

Most physicians were never taught business or finance, yet you’re expected to run a complex practice with confidence.

That’s not your fault. And it’s fixable.

Physician’s Edge was created to give physicians and practice leaders the practical business training medical school never covered. You’ll learn how to understand your financials, stop revenue leaks, and make smarter decisions without stepping away from patient care.

You’ll learn how to:
• Read your financial statements and know what to fix
• Manage cash flow and patient collections more effectively
• Strengthen contracts and pricing decisions
• Improve billing and documentation practices
• Plan for growth and major investments with clarity

With more than 30 hours of on-demand, CME-accredited training, you can move at your own pace whether that’s a quick lesson or a deeper working session.

Physician’s Edge is currently available at a discounted rate for a limited time >>

By purchasing and accessing any online course offered by Physicians’ Edge through Health e Practices (healtheps.com), you agree to the following Terms & Conditions:

01/20/2026

The calendar flipped, and now every private practice has a choice—coast into the new year, or step boldly into it with a plan.

2026 is already shaping up to be a big year for healthcare. From financial tightening and operational pivots to compliance shifts and new technologies, there’s no shortage of challenges—or opportunities. And the practices that prepare now, that move with clarity and intention, are the ones that will stay strong, stay independent, and thrive.

This episode of the Medical Money Matters podcast is your playbook. A practical, no-nonsense guide to help you take stock, refocus, and align your team around what really matters. Whether you’re an administrator, a physician leader, or part of an executive team, this conversation is meant to help you lay the foundation for a smarter, stronger year ahead.

Follow or Subscribe to get all new episodes as soon as they're dropped. Available on all major podcast platforms, or listen here: https://na2.hubs.ly/H037PKN0

Want more formal learning? Check out Jill's newly released course: Physician's Edge: Mastering Business & Finance in Your Medical Practice. 30+ hours of online, on-demand CME-accredited training tailored just for busy physicians. Find it here: https://na2.hubs.ly/H037Qdf0

01/13/2026

Negotiated payer rates are public… sort of.

For decades, some of the most important numbers in healthcare lived behind locked doors. The actual negotiated rates between payers and providers—the numbers that determine whether a practice thrives, survives, or quietly bleeds margin—were treated like trade secrets. You were expected to negotiate them, manage against them, and forecast your future with only partial visibility. (Which may also be referred to as guessing.) And now, suddenly, those rates are posted online. Publicly available. Downloadable by anyone. Often buried inside massive machine-readable files that can be tens or even hundreds of gigabytes in size, split across dozens of links, and structured in ways that make them nearly impossible to interpret without specialized tools.

So yes, the data is “public.” But that doesn’t mean it’s usable. And that gap—between availability and usability—is where the real story begins.

This episode of the Medical Money Matters podcast isn’t about patient shopping tools or consumer price estimates. This is a conversation for physicians, administrators, and revenue leaders who live in the real world of payer contracts, underpayments, denials, and annual budget pressure. It’s about what the price transparency laws actually unlocked on the payer side, what data is now available because of them, why payers released it so reluctantly, and why a whole new category of software has emerged almost overnight to turn that raw data into something you can actually use. And most importantly, it’s about why renewing insurance contracts—every single year—is no longer optional best practice, but essential financial governance.

Follow or Subscribe to get all new episodes as soon as they're dropped. Available on all major podcast platforms, or listen here: https://na2.hubs.ly/H0304Hw0

Want more formal learning? Check out Jill's newly released course: Physician's Edge: Mastering Business & Finance in Your Medical Practice. 30+ hours of online, on-demand CME-accredited training tailored just for busy physicians. Find it here: https://na2.hubs.ly/H0304Lg0

01/06/2026

New year, new goals… but how many of us actually prioritize professional development as a resolution? Most people jump into January thinking about eating better, working out more, maybe saving some money or getting more sleep. And those are all important. But here’s something that often gets left off the list—and it might be the most important investment you can make: developing yourself as a leader, and investing in the growth of your team.

If that hasn’t made it onto your list of resolutions, I’m going to make the case for why it should be on today's episode of the Medical Money Matters podcast. In fact, I’d argue it might be the single most strategic move you can make this year—for yourself, your organization, and your team.

Whether you’re a physician leader, an operations executive, or a practice administrator, staying stagnant is not an option. The world of healthcare is simply changing too fast. The workforce is demanding more than just a paycheck. And organizations that don’t evolve—well, they start to fall behind pretty quickly.

Today, we’re diving into the “why” and the “how” of professional development in 2026: how to get started, what it can look like, and how to avoid the all-too-common trap of underinvesting in your own growth—and that of the people around you.

Follow or Subscribe to get all new episodes as soon as they're dropped. Available on all major podcast platforms, or listen here: https://na2.hubs.ly/H02VCF80

Want more formal learning? Check out Jill's newly released course: Physician's Edge: Mastering Business & Finance in Your Medical Practice. 30+ hours of online, on-demand CME-accredited training tailored just for busy physicians. Find it here: https://na2.hubs.ly/H02VCVZ0

12/30/2025

What if your next big change wasn’t executed on day one… but first asked as a simple question: “What would happen if we did this?” What if you stopped offering walk in appointments for two weeks, or changed your scheduling template entirely, or removed all paper forms—and saw what surfaced? That kind of question is the heart of a thought experiment—a structured “what if?” scenario that lets leadership explore change without diving straight into full implementation.

In a sector like healthcare—where change is expensive, stakes are high, and risk is real—thought experiments give you a way to test assumptions, surface hidden risks, uncover unexpected opportunities, and engage your team in the future before you commit your budget, staff, or systems. At Health e Practices, we’ve seen some of the most effective transformations begin not with a mandate, but with a moment of curiosity: “What if we did this—and what might break first?”

Today on the Medical Money Matters podcast, we’ll walk through what thought experiments are, why they matter in medical groups, how to run them effectively, what to do when they succeed (and when they don’t), and how to build a culture around them that makes your organization smarter, more resilient, and more agile.

Follow or Subscribe to get all new episodes as soon as they're dropped. Available on all major podcast platforms, or listen here: https://na2.hubs.ly/H02QNWX0

Want more formal learning? Check out Jill's newly released course: Physician's Edge: Mastering Business & Finance in Your Medical Practice. 30+ hours of online, on-demand CME-accredited training tailored just for busy physicians. Find it here: https://na2.hubs.ly/H02QNpL0

12/23/2025

Imagine this: You see a patient, perform the exam, document the care, your staff submits the claim—to all appearances everything looks right. But then the claim comes back denied. The team may shrug, file it away, mark it unresolved. And the revenue disappears. What you delivered—the service, the documentation, the provider expertise—is lost financially. And more often than you think, this is happening silently. And this is in addition to the money you’re losing on adjustments, which we reviewed in our last episode of the Medical Money Matters podcast.

Today we’re diving into an issue that’s also quietly eroding the bottom line of many medical groups: claim denials that aren’t followed up. The stats are startling: about 20% of medical insurance claims are denied (yes, you heard that correctly: one in five) and around 65% of those denials are never appealed or corrected. Put those together and you get this: if 20% are denied, and 65% of those are lost, you’re effectively giving away 13% of your revenue. That’s a huge hit—and yet most practices aren’t managing it as one of their top financial risks. Many aren’t even aware of it. They’ve just gotten used to it over the years as an “acceptable loss.”

This isn’t theory—it’s real work you’ve done, for real patients, with real documentation and care. And if you don’t follow up on denials, you’re essentially saying someone else’s rules are dictating your revenue. For physician groups, this means margin gets squeezed, growth stalls, and independence becomes harder to maintain. All because you’re handing over a bunch of money to the payers.

Follow or Subscribe to get all new episodes as soon as they're dropped. Available on all major podcast platforms, or listen here: https://na2.hubs.ly/H02Mcnh0

Want more formal learning? Check out Jill's newly released course: Physician's Edge: Mastering Business & Finance in Your Medical Practice. 30+ hours of online, on-demand CME-accredited training tailored just for busy physicians. Find it here: https://na2.hubs.ly/H02Md2Z0

12/16/2025

Imagine this: you see a patient, orders the labs, do the follow up, navigate the complexity, chart the visit, and deliver the care. The work is done. Then someone in the billing department closes the claim with a single click, marking it as “adjusted off.” You never see the revenue. You might not even know it was written off. That’s a dollar (or many dollars) you earned but never realized—and it happens way more often than you think.

Today we’re going to pull back the curtain on one of the quietest, yet most destructive revenue leaks in medical group finance: adjustments—the write offs, the staff mistakes, the unmonitored decisions that erode your bottom line. We’ll talk about what adjustments are, why many revenue cycle departments don’t monitor them, the real cost of uncontrolled write offs, and how you can take back control. If you’re a physician leader, an administrator, a CFO, or part of a practice leadership team, this episode is for you.

Follow or Subscribe to get all new episodes as soon as they're dropped. Available on all major podcast platforms, or listen here: https://na2.hubs.ly/H02C7C80

Want more formal learning? Check out Jill's newly released course: Physician's Edge: Mastering Business & Finance in Your Medical Practice. 30+ hours of online, on-demand CME-accredited training tailored just for busy physicians. Find it here: https://na2.hubs.ly/H02C7wJ0

12/09/2025

Groups that adopt AI thoughtfully will outpace those who don’t—faster than most people realize.

That’s the bottom line. AI isn’t some futuristic buzzword anymore. It’s here, it’s already changing how practices operate, and it’s moving fast. Medical groups that learn how to integrate AI into their daily routines—clinically, operationally, administratively, financially—will be more efficient, more scalable, and frankly, more competitive than those who wait and see.

If you’re picturing robots walking around the office, let me stop you right there. We’re not talking about futuristic sci-fi. We’re talking about tools that write your notes for you, draft your emails, analyze your claim denials, and help you prepare for board meetings—all in a fraction of the time it used to take.

Today, on the Medical Money Matters podcast, we’re going to talk about practical, daily AI use for physicians and healthcare administrators. We’re going to break it down into four key categories—areas where AI is already making a huge difference in real practices, and where it can start helping yours right away.

Follow or Subscribe to get all new episodes as soon as they're dropped. Available on all major podcast platforms, or listen here: https://na2.hubs.ly/H02skDs0

Want more formal learning? Check out Jill's newly released course: Physician's Edge: Mastering Business & Finance in Your Medical Practice. 30+ hours of online, on-demand CME-accredited training tailored just for busy physicians. Find it here: https://na2.hubs.ly/H02skzR0

11/18/2025

We’re kicking off Season 4 of the Medical Money Matters Podcast, and we’re celebrating something big. Over 10,000 downloads. Listeners tuning in from nearly 1,000 cities across the country—and even internationally. And we’re entering our fourth year of episodes. Honestly, that number still stuns me a little. When we launched this podcast, our goal was simple: to help physicians and practice leaders navigate the business of medicine without losing sight of why they went into medicine in the first place.

We wanted to demystify the money side. To have honest, clear conversations about things like revenue cycle, financial strategy, payer policies, and practice independence. We believed then—and we still do now—that when doctors understand the financial side of their practice, they’re better equipped to lead, grow, and stay independent.

And we’re just getting started.

Follow or Subscribe to get all new episodes as soon as they're dropped. Available on all major podcast platforms, or listen here: https://na2.hubs.ly/H025yh60

Want more formal learning? Check out Jill's newly released course: Physician's Edge: Mastering Business & Finance in Your Medical Practice. 30+ hours of online, on-demand CME-accredited training tailored just for busy physicians. Find it here: https://na2.hubs.ly/H025x-B0

11/11/2025

What if I told you that in most medical groups, the person in charge of your financial health might not fully understand half of your revenue?

It sounds dramatic, but it’s true. In countless physician practices and medical groups across the country, the CFO—the Chief Financial Officer—is responsible for the organization’s entire financial picture… except when it comes to revenue cycle. That part? That’s usually considered operations. Or billing. Or someone else’s responsibility.

The problem is, revenue cycle represents money in—the very top of the financial funnel. So if your CFO isn’t actively overseeing how revenue is earned, coded, billed, collected, and followed up on… then who is? And more importantly, what is it costing you?

In this week's episode of the Medical Money Matters podcast, we’re going to explore the hidden—but very real—disconnect between Finance and Revenue Cycle in medical groups. We’ll talk about how this structural divide came to be, what it costs you in real dollars, and what you can do to fix it. If you’re a physician leader, an administrator, a CFO, or a board member, this episode is for you. Because it’s time to bridge the gap—and start treating revenue cycle as a core part of financial strategy.

Follow or Subscribe to get all new episodes as soon as they're dropped. Available on all major podcast platforms, or listen here: https://na2.hubs.ly/H020jwC0

Want more formal learning? Check out Jill's newly released course: Physician's Edge: Mastering Business & Finance in Your Medical Practice. 30+ hours of online, on-demand CME-accredited training tailored just for busy physicians. Find it here: https://na2.hubs.ly/H020jHR0

11/04/2025

There’s a CPT code out there that’s worth about $16 to $20 per visit… and most of you are ignoring it. It’s been right in front of us, since early 2024, and yet week after week, we watch practices leave thousands—sometimes hundreds of thousands of dollars—on the table. In this week's episode of Medical Money Matters, we explore this, and your entire coding strategy.

The code is G2211. And if you haven’t heard of it—or haven’t trained your teams to take it seriously—you’re not just missing a code. You’re missing a mindset shift. Today, we’re going to unpack what G2211 is, how it works, why practices routinely miss it, and what it means to treat coding as a strategy—something that drives margin, drives sustainability, and frankly, keeps your medical group from running harder for less money.

But, this episode isn’t just about one code. It’s about a bigger conversation—one that flips the traditional narrative around coding. Because for too long, we’ve taught physicians and administrators that coding is all about compliance. Just don’t get audited. Just stay safe. Just do the minimum. But what if that mindset is costing us millions? What if playing it so safe is actually making your group financially vulnerable?

Follow or Subscribe to get all new episodes as soon as they're dropped. Available on all major podcast platforms, or listen here: https://na2.hubs.ly/H01WhsJ0

Want more formal learning? Check out Jill's newly released course: Physician's Edge: Mastering Business & Finance in Your Medical Practice. 30+ hours of online, on-demand CME-accredited training tailored just for busy physicians. Find it here: https://na2.hubs.ly/H01WhqX0

10/28/2025

I still remember the first time my dad explained his pre‑flight checklist. He shared some of the items with me: “Instruments check. Fuel quantity check. Weather briefing confirmed. Exterior visual check. Alternate airport identified.” It felt almost ceremonial—methodical, purposeful, adding some calm into the midst of what could have been pre-flight chaos. To many people, that might have seemed like just one more routine before taking off, but I understood something deeper. I saw a man who believed that being prepared wasn’t just a good idea—it was the only way to live and lead.

My dad started flying in the Air Force, and then shifted into work in the commercial space, flying for Western and Delta Airlines over many years, and many hundreds of safe flights, without ever having an incident. He lived his life by checklists, by flow charts, by “if‑then” logic. If the weather changed, then we divert. If engine warning light comes on, then that protocol applies. If communication fails, then alternate channel engaged. His world of aviation taught him that when you have high stakes, when the margin for error is small, preparation isn’t optional. It’s mandatory. And the grace with which he handled that complexity—while still keeping his sense of humor, humility and calm—is one of the greatest lessons I carry with me.

In today's episode of Medical Money Matters, I want to pay tribute to him, but also to bring you into his mindset—and to show how that mindset matters hugely in physician practices and medical group operations. Because the same principles of preparation, structure, branching logic and options that keep an aircraft safe on takeoff, cruise and landing also keep a medical practice thriving, resilient and mission aligned.

Follow or Subscribe to get all new episodes as soon as they're dropped. Available on all major podcast platforms, or listen here: https://na2.hubs.ly/H01NmvF0

Want more formal learning? Check out Jill's newly released course: Physician's Edge: Mastering Business & Finance in Your Medical Practice. 30+ hours of online, on-demand CME-accredited training tailored just for busy physicians. Find it here: https://na2.hubs.ly/H01NmQ20