Health e Practices

Health e Practices Transforming the business and culture of medicine one practice at a time

03/31/2026

On this week's episode of the Medical Money Matters podcast, we're talking about something that seems really practical on the surface… but has massive implications for your income, your stress level, and the long-term health of your practice.

And that is this: Why going cheap on your revenue cycle is almost always a mistake.

Now, I want to start by saying—this is not about criticizing any specific vendor or company. This is about understanding how these systems actually work…so you can make better decisions.

Because revenue cycle is one of those areas in your business where…what looks like savings on paper… often turns into lost income in reality.

Follow or Subscribe to get all new episodes as soon as they're dropped. Available on all major podcast platforms, or listen here: https://na2.hubs.ly/H04BjvQ0

Visit Jill’s company, Health e Practices’ website: https://na2.hubs.ly/H04BhZD0
Subscribe to our newsletter, Health e Connections: https://na2.hubs.ly/H04BjgT0

Want more formal learning? Check out Jill's newly released course: Physician's Edge: Mastering Business & Finance in Your Medical Practice. 32.5 hours of online, on-demand CME-accredited training tailored just for busy physicians. Promo pricing available now: https://na2.hubs.ly/H04Bkjg0




Today is National Doctors’ Day, a moment to pause and acknowledge the weight physicians carry.You’re delivering clinical...
03/30/2026

Today is National Doctors’ Day, a moment to pause and acknowledge the weight physicians carry.

You’re delivering clinical excellence while navigating staffing, reimbursement, and the realities of running complex organizations—often without formal training in the business side of medicine.

And still, you show up.

To our colleagues and clients: THANK YOU.
For the care you provide, the teams you lead, and the systems you hold together.

Your willingness to learn, adapt, and lead beyond clinical care is what strengthens practices, and ultimately, communities.

Are you collecting everything your practice earns?Most practices track charges and payments. But very few step back to a...
03/25/2026

Are you collecting everything your practice earns?

Most practices track charges and payments. But very few step back to ask:
👉 Are we actually collecting what we should be?

We often see small issues that go unnoticed:
- Denied claims that could be prevented
- Payments that take longer than they should
- Accounts receivable that quietly builds up

Individually, they don’t seem like a big deal. But over time, they can significantly impact revenue.

That’s why we’re offering a simple first step: a free Revenue Cycle Vitals Check.

In just a few minutes, you can submit a handful of numbers from the past 12 months, and our revenue cycle team will review them to see if anything stands out.

No obligation. Just clarity.
👉 Start your free check here: https://na2.hubs.ly/H04vKwp0

💭 Ask 10 healthcare leaders about their biggest financial pressure right now… and you’ll likely hear the same answers:St...
03/18/2026

💭 Ask 10 healthcare leaders about their biggest financial pressure right now… and you’ll likely hear the same answers:
Staffing costs.
Reimbursement.
Denials.

In our early responses to The 2026 Practice Financial Pulse, we’re seeing a clear pattern:

👉 ~40% of leaders cited staffing costs as a major financial pain point
👉 ~40% cited reimbursement
👉 ~40% cited denials

Others pointed to coding challenges and technology costs as key financial pressures.

It’s a good reminder that many practices are navigating the same challenges right now.

That’s exactly why we started this pulse survey — to understand what’s hurting, what’s working, and what leaders are doing to move forward.

📝 Take the 3-minute survey:
https://na2.hubs.ly/H04fTVm0

Dealing with any of these financial pain points in your practice?
We’re always happy to talk through solutions:
https://na2.hubs.ly/H04fVR20

We’ll share the aggregated insights in The 2026 Practice Financial Pulse report and discuss them on the podcast.

03/17/2026

Physicians and administrators are drowning in a sea of data, with no real information or business intelligence to work with. EMR's and practice management systems have dashboards galore, but how useful is the information really? Join me on this week's episode of the Medical Money Matters podcast for a fast-paced discussion with national data expert Nate Moore of Moore Solutions (https://na2.hubs.ly/H04kH8z0) as we talk about how physicians and practice leaders can take a different approach.

We wander through many topics, such as scheduling, denials, downcoding and many more concerns and how they can all be addressed with data analytics that lead to business intelligence. Nate's creative problem solving and facility with databases shines through our entire conversation.

Follow or Subscribe to get all new episodes as soon as they're dropped. Available on all major podcast platforms, or listen here: https://na2.hubs.ly/H04kKNv0

Visit Jill’s company, Health e Practices’ website: https://na2.hubs.ly/H04kH060
Subscribe to our newsletter, Health e Connections: https://na2.hubs.ly/H04kJQ_0

Want more formal learning? Check out Jill's newly released course: Physician's Edge: Mastering Business & Finance in Your Medical Practice. 32.5 hours of online, on-demand CME-accredited training tailored just for busy physicians. Promo pricing available now: https://na2.hubs.ly/H04kKWP0




Join us on the Medical Money Matters podcast for a lively discussion with medical group data guru, Nate Moore of Moore S...
03/16/2026

Join us on the Medical Money Matters podcast for a lively discussion with medical group data guru, Nate Moore of Moore Solutions. We talk through all kinds of strategic uses for data within a medical group, including compensation, scheduling and many more fun (or sticky!) topics. Episode drops March 17 - available wherever you listen to your podcasts.

03/13/2026

Quick leadership question for the weekend: Is your practice being managed for the size it used to be, or the size it’s becoming?

This week’s episode of Medical Money Matters (Episode 173) dives into one of the most common growing pains in medical practices: when the management role hasn’t scaled with the organization.

We cover:
• Early warning signs
• Why loyalty makes this hard
• The two paths forward
• And how to handle it without burning bridges

It’s a thoughtful one especially for physician owners navigating growth.

If you haven’t listened yet, it’s a worthwhile weekend episode.

And if these conversations are helpful, please follow or subscribe so you don’t miss what’s next. We’re available on all major podcast platforms.
Listen here: https://na2.hubs.ly/H040kwL0

📊 Quick pulse check for practice leadersWhen we asked: Compared to 12 months ago, your overall financial performance is…...
03/12/2026

📊 Quick pulse check for practice leaders

When we asked: Compared to 12 months ago, your overall financial performance is…

~80% of respondents said only “slightly improved.”

But here's what we're really curious about: If your practice hasn't seen significant improvement, what's actually holding it back?

Is it reimbursement? Rising staffing costs? Operational inefficiencies? Something else?

We’re collecting insights for our 2026 Practice Financial Pulse survey to better understand what’s really happening inside practices.

📝 Take the 3-minute survey:
https://na2.hubs.ly/H04fnjv0

We’ll share the aggregated insights with the industry and on the podcast.

💬 Want to talk about how to actually improve your practice’s financial performance?
Let’s connect: https://na2.hubs.ly/H04fnng0

03/10/2026

There are few moments in a growing medical practice that feel more uncomfortable than this one.

You look around and realize that something isn’t working the way it used to. Day-to-day operations feel harder. Decisions seem slower. Issues keep landing back on the physicians’ desks. And yet, the person at the center of it all—the office manager—has been loyal, hardworking, and instrumental in getting the practice to where it is today.

This is where leadership and loyalty collide.

Today, we’re talking about a common growing pain in medical practices: when a good office manager isn’t enough anymore. Not because they failed. Not because they didn’t care. But because the practice changed—and the role didn’t.

There’s a phrase that comes up again and again in these situations: what got you here won’t get you there. And nowhere is that more true than in practice management.

Follow or Subscribe to get all new episodes as soon as they're dropped. Available on all major podcast platforms, or listen here: https://na2.hubs.ly/H03RTsT0

Visit Jill’s company, Health e Practices’ website: https://na2.hubs.ly/H03RSmb0
Subscribe to our newsletter, Health e Connections: https://na2.hubs.ly/H03RTvJ0

Want more formal learning? Check out Jill's newly released course: Physician's Edge: Mastering Business & Finance in Your Medical Practice. 32.5 hours of online, on-demand CME-accredited training tailored just for busy physicians. Promo pricing available now: https://na2.hubs.ly/H03RTr30




New podcast episode drops tomorrow: When a Good Office Manager Isn’t Enough Anymore. There’s a stage in practice growth ...
03/09/2026

New podcast episode drops tomorrow: When a Good Office Manager Isn’t Enough Anymore.

There’s a stage in practice growth that doesn’t get talked about enough.

It’s when the systems are more complex…
The team is bigger…
The stakes are higher…

But the management structure hasn’t evolved.

Physician leaders start spending time on decisions they shouldn’t be making. Managers are working harder than ever yet strategic work isn’t happening.

No one failed.
The practice just grew up.

In tomorrow’s episode of Medical Money Matters, we’re talking about a common (and emotionally complicated) leadership transition that many growing practices eventually face.

If you’re in a multi-provider or expanding group, this one may resonate.

Be sure to follow or subscribe so new episodes are delivered to you as soon as they drop. We’re available wherever you listen to podcasts.

03/06/2026

Missed this week’s podcast episode?

It’s a quick one and it tackles a question many growing practices quietly face: Why does success sometimes feel harder than it should?

If decisions are slowing down, leaders feel stuck in the weeds, or adding staff hasn’t reduced the pressure, your practice may be outgrowing its current operating model.

Growth should challenge you, not create constant friction.

Queue it up for a walk or drive this weekend.

And if you find it valuable, please follow or subscribe to Medical Money Matters so new episodes are delivered to you as soon as they drop. We’re available wherever you listen to podcasts, or can be listened to here:
https://na2.hubs.ly/H040htr0

Healthcare growth isn’t just about adding patients, it’s about building the right team and systems to support them.Our P...
03/05/2026

Healthcare growth isn’t just about adding patients, it’s about building the right team and systems to support them.

Our People & Operations Support services help you recruit, train, and retain a high-performing team while creating systems that make your success sustainable, not personality-dependent.

Here’s how we help:
✅ Credentialing & Provider Contracting so providers can see patients (and get paid) faster
✅ Leadership Transition support to keep operations steady during change
✅ Staff Coaching & Performance Reviews that boost morale and accountability

Let’s build the systems and team your practice deserves.

Schedule a discovery call today: https://na2.hubs.ly/H042fB_0

Address

PO Box 1602
Lake Oswego, OR
97035

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