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Customer Service Inquiries: For specific questions related to your account or services, please direct them to our Contact Us Form: https://www.pplfirst.com/contact-us-form/ on our webs
ite. This ensures your privacy is protected and questions are handled efficiently by our customer service team. Protecting Your Information: For your safety, please do not share any personal, financial, or sensitive information in comments.
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Be Respectful: Treat others with respect. Personal attacks, harassment, or discriminatory comments will not be tolerated. Constructive Conversations: We encourage open discussions but request that comments remain constructive and relevant to the topic.
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Right to Moderate: Our team reserves the right to remove any content that violates these guidelines. Consequences of Violations: Repeated violations may lead to restricted access to our page. We appreciate your cooperation in making our page a welcoming and safe space for all. Thank you for being a part of our community!
04/25/2026
Autism Acceptance Month - Employee Spotlight 🌈♾️💛
We’re continuing our spotlight with Mary! As a proud caregiver and advocate to her son with autism, she shares her perspective on the shift from awareness to acceptance and why it’s so important to keep building a more inclusive, respectful world.
04/24/2026
Want to learn more about Participant Direction in Pennsylvania?
Join our free virtual webinar on Friday, May 8 from 10:00–11:00 AM ET to learn how self-directed services work, who may qualify, and how to get started. 👉 Sign up here: https://hubs.ly/Q04cs2-70
What you'll learn:
✅What Participant Direction means — and how it gives you choice in your care services
✅How ODP and OLTL programs support families and individuals in Pennsylvania
✅How to hire a family member, friend, or trusted person as your paid caregiver
✅How PPL handles payroll, taxes, and enrollment so you don't have to
✅Your next steps to get started
04/23/2026
We're thrilled to be a silver The Stevie Awards winner in The 24th Annual American Business Awards® for Thought Leader of The Year (Consumer Services). The 2026 competition received more than 3,700 nominations. 🏆
PPL was nominated for 'Setting a New Standard in Consumer-Directed Care.' This recognition highlights the impact we’re making as thought leaders driving the industry forward, while staying committed to empowering individuals through self-direction. 🤝
My Why Wednesday: Meet the PPL Behind the Mission ✨
Heather, a member of our PPL team, shares the story behind her “why.” 💙
Her life changed when her son was diagnosed with autism. This experience that led her to PPL and the mission we carry forward every day. Through her journey working at PPL, she’s found purpose in connecting with others facing similar challenges, offering not just support, but understanding rooted in lived experience.
California Self-Determination Program: Explained BLOG 👏
Want a clearer understanding of your in-home care options? Our California SDP blog breaks it all down so you can explore what’s possible for you or a loved one with developmental disabilities.
Guess what?! 📣 We’re heading to the 2026 ADvancing States Spring Membership Meeting ✨
We’re excited to join this community of leaders and partners to connect, collaborate, and keep advancing home and community-based services! If you’re attending, come say hi! We’d love to connect, hear about your experience, and exchange insights. 👋
✨ Last weekend’s Sunshine Alzheimer’s Gala was a powerful evening, bringing people together for such a meaningful cause. We’re grateful to be part of the conversation and help raise awareness for Alzheimer’s. This mission is especially close to our hearts. Thank you for having us. We’re already looking forward to next time! 💜
04/17/2026
Autism Acceptance Month - Employee Spotlight 🌈♾️💛
Everyone meet Tonya, our next AAM Spotlight 💙 This month holds a special place in her heart as she cares for someone with autism and sees firsthand how meaningful and beautiful that relationship is. To her, it’s all about embracing those with autism for who they are and making sure they feel valued, heard, and seen ✨
04/16/2026
📢 New Pennsylvania Blog!
Curious about how the Office of Long-Term Living (OLTL) can support you or a loved one? Our newest blog walks you through the basics, what OLTL is, how it works, and how it can open the door to more flexible in-home care options.
If you’re exploring care solutions, this is a must-read!
Not sure which Georgia waiver might fit your needs? 🤔
Here's a quick breakdown:
✅ NOW Waiver (New Options): For people who need help at home or with family support. Best for less-intensive needs with flexible services.
✅ COMP Waiver (Comprehensive Supports): For people with more complex needs, like 24-hour care, residential support, or help transitioning out of facility-based care.
Both programs empower individuals to direct their own care at home. Learn more about your options here: https://hubs.ly/Q045rBWj0
04/14/2026
We're looking forward to being part of THREE upcoming California events ☀️
Stop by our booth to meet the team and learn how you or a loved one can take more control of your care! Ask us about the Self-Determination Program and Participant-Directed Services and see how they can support your journey. We can’t wait to connect 🙌
We’re shouting from the rooftops: Congratulations Patty! 🎉
We’re proud to celebrate this incredible achievement as Patty has been named to the Who’s Who in Government Relations by City & State — a prestigious recognition highlighting the influential leaders shaping policy, advocacy, and government affairs across the industry.
Join us in celebrating this well-deserved recognition! 👏 Check out the list here: https://hubs.ly/Q04bB46-0
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Public Partnerships | PPL helps aging adults and individuals managing chronic illness or a disability in their choice to remain in their homes and communities and self-direct their own long-term care.
As a Financial Management Service (FMS) provider, we support eligible Medicaid recipients in their role as employers to hire and pay for their chosen care/support workers and services within their personalized, state-approved budget.
The Public Partnerships LLC | PPL social media sites are places where we encourage interaction and discussion between participants, staff, care workers, friends, in fact anyone interested in self-direction home care. If you post a question to PPL on this site we will respond as promptly as possible during working hours (Mon-Fri, 9am-9pm, EST). If your enquiry falls outside of these hours, we will get back to you as soon as possible when office hours resume. If your enquiry is urgent, please contact Customer Service.
We ask that you are respectful in your comments. We reserve the right to remove anything we deem:
Abusive or personal attacks.
Material that is unlawful, obscene, defamatory, threatening, harassing, abusive, slanderous, hateful or embarrassing to any other entity.
Third party advertising.
Chain letters or ‘spam’.
We also reserve the right to terminate involvement by users who post such content.
The views and opinions expressed on PPL’s social media sites do not necessarily represent those of Public Partnerships LLC. Therefore, we cannot be held responsible for the accuracy or reliability of information posted by external parties. For your safety, never include your phone number, email, address or other personal information in a public post. Your comments are visible to all. As well as the above guidelines, it is also worth taking note of the PPL “Terms of Use” which can be found at http://publicpartnerships.com/termsofuse.html.