10/28/2025
"Colleen Hairfield, RN, went above and beyond for me and my family during one of the most intimate and vulnerable times in our lives," shares a very grateful patient of Bon Secours — Mary Immaculate Hospital.
"I am honored to nominate Colleen for the DAISY Award because she truly
embodies every quality this award represents—she is caring, kind, competent,
compassionate, understanding, dedicated, and loving.
From the moment she walked into my room, Colleen provided care that was not only professional but deeply genuine. She took the time to explain everything in detail, ensuring I understood each step of the process, which made me feel empowered and less anxious. She also involved my family in the care experience, which meant the world to us. Her ability to include everyone in the room and make everyone feel seen and valued was truly special.
During labor, when I began to feel discouraged and overwhelmed, Colleen was a
constant source of encouragement. Her words and presence gave me the strength
to keep going, and I honestly don't know how I would've made it through without her support. After delivery, she continued to care for not only me and my baby but also my husband, making sure we were all comfortable and well-attended to.
What really stood out was the extra step Colleen took to connect with my daughter,
who came to visit after the birth. She took the time to talk to her, make her feel
included, and even gifted each of my children a book with a heartfelt message
written on the back. Each note was personal, loving, and thoughtfully written
specifically for each child. That small but incredibly meaningful gesture brought tears to my eyes and showed the depth of Colleen's compassion and dedication.
Colleen made us feel cared for, respected, and loved, and for that, I am forever grateful. There is no doubt in my mind that she deserves the DAISY Award."
Mercy Health nurses bring hope, healing and compassion to every patient they serve. Join us in congratulating Colleen on receiving this well-deserved award!
