04/09/2026
According to a recent study of Google reviews by the senior editor of the Journal of Urgent Care Medicine:
“Pediatric visits carry outsized emotional stakes. Reviews mentioning a child average 4.09 stars — meaningfully below the 4.33 overall average. Among 1-star reviews, 21% involve a pediatric visit, compared to 14% of 5-star reviews. Parents arrive with heightened anxiety and lower tolerance for friction. A feverish toddler and a 2-hour wait is a review waiting to be written.”
Pediatric Health Care Alliance (PHCA) averages a 4.9/5.0 satisfaction rating across all visits (urgent care, daytime sick, and preventive well) based on over 26,000 third-party-verified reviews. We consistently beat the national averages for patient satisfaction by 25%, and no pediatric primary care practice has as robust a patient satisfaction tracking culture as we do.
PHCA is Tampa Bay’s pediatric medical home.
Welcome to Pediatric Health Care Alliance, your child's medical home™. We offer pediatric care, pediatric urgent care, developmental pediatrics, mental health counseling, prenatal visits, and more. Find a Pediatrician near you. Accepting new patients!