Mind Over Matter Leadership

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Mind Over Matter Leadership Offers professional speaking and coaching for organizations on how the brain can be rewired to reduc

06/06/2020

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Thank you MeadJonhson Company Nancy Edwards for an amazing . I thoroughly enjoyed presenting all week to amazing matern...
10/05/2019

Thank you MeadJonhson Company Nancy Edwards for an amazing . I thoroughly enjoyed presenting all week to amazing maternal-child &NICU nurses in the NY and North Jersey area. NYU Langone Health Robert Wood Johnson Foundation Northwell Health

So honored to speak at the United Nations Women’s conference March 11, 2019.
09/03/2019

So honored to speak at the United Nations Women’s conference March 11, 2019.

Happy International Women’s Day 2019!!!
09/03/2019

Happy International Women’s Day 2019!!!

18/02/2019
Happy Random Act of Kindness Day!
18/02/2019

Happy Random Act of Kindness Day!

Happy New Year 🎉
03/01/2019

Happy New Year 🎉

Nurses remain the most revered of 20 occupations rated for their honesty and ethics. Members of Congress and telemarketers are the least revered.

Properly defusing and managing anger will help keep the focus on getting the patient healthy and protect you from unwarr...
27/11/2018

Properly defusing and managing anger will help keep the focus on getting the patient healthy and protect you from unwarranted legal action or stress-related health issues.

Being sick, experiencing pain, or waiting for a test or procedure can lead to angry patients and families. Many nurses and healthcare teams struggle with how to effectively handle angry patients and families.

Being sick, experiencing pain, or waiting for a test or procedure can lead to angry patients and families. Many nurses ...
20/11/2018

Being sick, experiencing pain, or waiting for a test or procedure can lead to angry patients and families. Many nurses and healthcare teams struggle with how to effectively handle angry patients and families. This can lead to ineffective communication, a disruptive workplace and safety issues. Here are 8 effective ways to handle angry patients and families 1) Be empathetic… [ 616 more words ]

Sickness, pain, and wait times can lead patients and families to feel frustrated and angry. Learn 8 effective ways to handle angry patients and families.

17/10/2018

Medical staff stopped what they were doing to line the walls of a hospital in Idaho, joining family and friends in a powerful show of respect for an organ donor.

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About Cheri Clancy

As founder and CEO of Cheri Clancy & Associates, LLC, a coaching and training firm that uses hard science as a catalyst for soft skill leadership development, Cheri directly addresses the concerns facing many healthcare organizations today. She incorporates emotional intelligence as a platform to enhance empathetic communication, employee engagement, and patient experience initiatives. With over 20 years of clinical and corporate experience, Cheri has been instrumental in accomplishing service and organizational excellence based on the fundamental principles of the ‘human experience’.

Many audiences describe Cheri’s presentations as informative, motivational and insightful. Audiences are sure to enjoy Cheri’s creative and viable suggestions for addressing some of the difficult issues facing organizations, such as the winning behaviors of great leaders, techniques of leading change, mastering conflict resolution and service recovery, tips on using reward and recognition to motivate employees, and the connection between patient experience and employee satisfaction.