A New Dawn A New Beginning - Virtual Assistance for Mental Health

04/23/2026

Happy Administrative Professionals Day to the ones who keep the money moving and the stress levels (somewhat) in check 💸😄

Our billers are basically detectives, problem-solvers, and miracle workers all in one — decoding insurance mysteries, tracking down payments, and making sure everything adds up… even when it really doesn’t at first glance 🕵️‍♀️📊

Let’s be honest:
We’d all like to think we understand billing… but we really understand how to say, “Hey… quick question…” 😂

Thank you for your patience, your persistence, and your ability to turn chaos into clarity. We appreciate you more than fully processed claims (and that’s saying something 🙌)

Show our billing superstars some love below 💙

04/03/2026

One of the most common and costly billing mistakes in 2026 ↓↓↓

03/25/2026

Still spending hours on billing, claims, and follow-ups?

That’s time you could be using to focus on your clients and growing your practice.

We help take the stress out of billing by:
✔️ Submitting claims accurately and on time
✔️ Following up on unpaid or denied claims
✔️ Helping improve your cash flow

Let us handle your billing so you can focus on what you do best.

📩 Call us today to learn how we can support your practice.

01/06/2026

Hey everyone! Welcome to 2026! We hope your year is off to a great start.

We wanted to provide some updates that are now in effect as of Jan 1, 2026. Under federal law, healthcare providers who receive an overpayment from Medicare or Medicaid must report and return that overpayment within 60 days of identifying it — or risk liability under the Federal False Claims.
Additionally, effective January 1, 2026,Florida law now requires licensed healthcare providers and facilities to refund patients for any overpayment within 30 days of determining the overpayment occurred. Failure to refund on time may result in fines and disciplinary action by the Agency for Health Care Administration (AHCA) or professional licensing boards.

What this means:

Overpayments must be identified promptly
Medicare/Medicaid overpayments must be returned within 60 days of identification
Florida patient refund law mandates refunds to patients within 30 days
Non-compliance can lead to financial penalties or professional sanctions
Please review your billing and refund processes to ensure compliance.

05/31/2025

🌟 Mental Health Awareness Month Spotlight 🌟
Meet Annie, our powerhouse Registered Clinical Intern and billing guru!

Annie is truly the oil to our engine, keeping us running smoothly, on track, and always in compliance. While learning to become an incredible therapist, she also manages to stay on top of every insurance update, policy change, and team need all with a smile and an advocate’s heart. 💙

Her dedication, flexibility, and unwavering support make her an irreplaceable part of our team. This Mental Health Awareness Month, we’re shining the spotlight on Annie because behind every great mental health team is someone like her making it all work!

Thank you, Annie, for everything you do! 💫

05/16/2024

🌟 Employee Spotlight Melissa Brown🌟

Introducing Melissa Brown, our dedicated problem-solver and Accounts Receivable Specialist! 🎉 Melissa has been a valuable member of our team at A New Dawn since 2018, juggling her role part-time while making a huge impact!
What sets Melissa apart is her knack for solving problems and ensuring that insurance companies pay their claims promptly. 💼💰 Watching the accounts receivable grow is not just a job for Melissa—it's a passion!

But did you know Melissa has a love for nature and amateur photography? 🌿📷 When she's not busy at work, you'll often find her exploring the beauty of the woods, capturing stunning snapshots of the world around her.

Melissa, thank you for your dedication and hard work in keeping our finances in order! 🙌 Your attention to detail and problem-solving skills are truly invaluable to our team. Keep shining bright! ✨

05/14/2024

Let's give a big round of applause to Annie Day, our incredible Billing and Credentialing Specialist! 🎉 Annie has been an invaluable member of our team for the past 4 years, bringing expertise and dedication to every task she tackles.
What makes Annie truly special is her love for collaboration. 💼🤝 She thrives in our collaborative environment, where everyone's ideas are valued and teamwork is key. It's this supportive atmosphere that fosters innovation and helps us overcome challenges together.

But did you know Annie is also a bookworm? 📚 She's currently on an impressive 47-day reading streak, diving into new stories and expanding her horizons with each page.

When it comes to her work ethic, Annie approaches each day as an opportunity to learn something new. 🌟 Whether it's tackling a challenging task or mastering a new skill, she embraces the journey with enthusiasm and determination, keeping our team inspired along the way. Annie is also working on becoming a Licensed Mental Health Counselor!

Annie, thank you for your unwavering commitment and positive energy! 🙌 Your dedication to collaboration and continuous learning sets a shining example for us all. Keep up the fantastic work! 💪

03/27/2024

🚨 Beware of Hiring Scam Alert! 🚨

It has come to our attention that there's a fraudulent hiring scheme targeting individuals in our community. Scammers are posing as recruiters from our agency and offering fake job opportunities.

❗️We are not currently hiring❗️

Here are some red flags to watch out for:

❌Requests for sensitive personal information such as Social Security numbers or bank account details.
❌Demands for payment upfront for training materials, background checks, or other expenses.
❌Remember to always research the company, verify the legitimacy of the job offer, and never provide personal or financial information before confirming the authenticity of the opportunity.

❗️If you have questions, please contact us at 850-329-5776 and request to speak with our hiring manager, Annie

03/31/2023

📌We are out of office for our annual staff retreat!

📱All calls will be returned 04/03/23

03/29/2023

This is such a useful training! We will be joining!

03/29/2023

$25,000 richer sounds real nice! 💸

Watch, follow, and discover more trending content.

01/01/2023

✨ Dear providers, as we reflect upon the past year, we would like to acknowledge those who have helped shape our business. It is in this spirit that we say thank you and send best wishes for the New Year, which we hope will bring you much happiness and success!

💛 With appreciation and gratitude, thank you for choosing us!

⭐️ Happy New Year!