12/05/2025
❄️ We want to make sure your family and the Kidable therapists feel safe and supported when winter weather hits. ❄️
Please follow these guidelines this winter season if snow and/or ice is expected:
1️⃣ Message your OT or SLP the day before your appointment to let them know if the roads near your home may not be safe. Your therapist is also encouraged to message you when they are aware about potentially unsafe weather, but if you haven’t heard from them and it’s on your mind, definitely give them a text or call. If you do not have their contact information, reach out to hello@kidabletherapy.com or 540-315-3210 to discuss appointment plans.
2️⃣ Identify a back-up plan in case it is not safe to have your appointment. It’s great to plan an alternative option if you or the therapist feel it may not be safe to get to your home, the child’s school, or the clubhouse space. The most common options include: reschedule for a later time/date, coordinate a virtual session or a caregiver coaching call instead, determine a new location, or cancel and pick up at the next scheduled appointment.
3️⃣ Confirm the plan on the day of the appointment. Once snow or ice is on the ground (or not), please collaborate with your therapist to determine if it is safe for your typical appointment or if it is best to follow through with your back-up plan.
☃️ Following these steps helps to reduce last-minute stress related to weather decisions. Giving a notice the day before also prevents day-of cancellation charges.
We understand winter weather can be unexpected and will try to avoid any cancellation charges related to unforeseen weather concerns.
🚙 If your therapist has confirmed an in-person appointment when winter weather strikes, please consider that the appointment may not start on time. We need our therapists to be safe — and not rushing — while driving. 🚙
If your therapist arrives late, they will either stay later to fulfill the time commitment or Kidable will reduce your session rate to reflect the shorter session.
❄️ Thank you so much for your flexibility! Please do not hesitate to reach out with any questions. ❄️