Patient Support Services

04/27/2026

04/27/2026

Many of you know, one of our favorite things to do at Patient Support Services USA is support our Veterans! Here is a fun and easy way for you to get involved too! The Veterans Resource & Support Task Force is hosting their second annual Rev Up 4 Vets Car Show on Saturday July 25, 2026 at Chemeketa Community College main campus in Salem. Opportunities abound to become a Sponsor, Vendor, Car Exhibitor, Band Battler, and Attendee. Please see attached flyers and if you would like more information just email info@vrstf.org Don't miss this fun and exciting event all for a good cause!

04/06/2026

Back by popular demand! We are hosting another Stop the Scam workshop, this time in Woodburn! Can't make it in person? No problem! Join us on MS Teams Tuesday April 28th, at 10am PT. Click https://tinyurl.com/mr2jf39j to register.

03/04/2026

If Medicare callers are wearing you down, this FREE Workshop is for you. Join Feodora on Monday, March 16, at 8am PT at the YMCA Capitol Room in Salem (no registration necessary). Get clear guidance on the DNC list and filing FCC complaints.

Can't make it in person, no problem! Join us on MS Teams on Tuesday March 17th, at 9am PT. Registration required, click here to register. https://tinyurl.com/3ba8nv4a

02/14/2026

Huge Win for Disability Claim Speed! 🚀

Good news for anyone seeking Social Security disability benefits! The eHealth Exchange (which the SSA uses to get your medical records) has officially been "promoted" to a Qualified Health Information Network (QHIN) under the new national TEFCA framework.

The SSA confirmed this week that they expect to be fully "live" on this new network by early spring 2026.

What does this mean for your claim?

1. Universal Access: SSA will now have a "single door" to almost every medical network in the U.S. simultaneously.

2. Instant Delivery: Data that used to take weeks to mail or fax can now arrive in seconds.

3. National Discovery: SSA can search the entire national network to find records you may have forgotten—no more missing evidence!

4. Searchable Data: No more "flat" PDFs. The data uses a new standard language (USCDI) that makes it searchable for specific keywords or lab results.

5. The Full Picture: Records are shifting from brief "cliff notes" summaries to detailed clinical notes and test results. This is expected to be a huge advantage for Veterans who often find their medical care at the VA is great but the paperwork is a nightmare. This technical bridge forces the Veterans Health Administration (VHA) clinical notes to be included with the records sent to SSA without the Veteran having to act as the middleman.

6. Faster Decisions: SSA anticipates this could cut claim processing times by as much as 50% for many applicants.

This is a massive step toward ending the 'paperwork shuffle' and getting benefits to people when they actually need them! 🏥💻

Read the official SSA update here:

The Social Security Administration (SSA) is taking an important step to improve how we serve the public by joining the Trusted Exchange Framework and Common …

02/10/2026

Big Announcement!

12/14/2025

Enjoyed volunteering at the Eureka Cemetery in Lincoln City this morning. The Oregon Coast Veterans Association does a great job organizing their Wreath Across America Event where the honor and remember veterans as well as teach the next generation. Unfortunately, I did not get a picture of the local 4-H club who led the color guard. I was very impressed by the maturity these very young ladies exhibited during the entire event. Meaningful event all the way around.

10/28/2025

Thank a First Responder Today!

10/27/2025

I love it when my clients want to share their handiwork with me! This very special Veteran knows that I love her quilts; she brought her latest project to our appointment to show me this patriotic themed one. It will be raffled off at a future event to support the American Legion Pioneer Post 149. An all female post located in Salem, OR. Ann your talent never ceases to amaze me. Thank you for sharing!

10/24/2025

Did You Know Medicare Changes Are Coming?
Now’s your chance to learn all about the upcoming updates and how they might affect you!
Join us for an informative session designed to help you maximize your Medicare plan and understand the benefits you’re entitled to.

Don’t miss out on this opportunity to stay informed and make the most of your coverage!

Patient Support Services USA

10/03/2025

Thank you Valley Pacific Floral INC. for these lovely flowers I won this morning at the Woodburn Chamber Greeters event. They look amazing in our office!

09/06/2025

Feodora and I enjoyed sharing our knowledge of Social Security Disability and Medicare programs with Veterans at the Mid-Willamete Valley VETERANS Stand Down in Salem. If you missed it and would like to join us in Albany for the Linnn-Benton Stand Down on September 18th, we will be there too!