04/11/2025
Help Us Nurture Your Body, Mind, & Spirit! What does "resident experience" mean to you? It's about more than just a place to live – it’s about the care, social opportunities, and overall environment that nurtures your well-being.
Your feedback is crucial to ensuring we provide the most positive life experience and care. We conduct brief (5-minute!) surveys from Press-Ganey throughout your journey with us to understand your expectations and identify areas for improvement. This is your chance to help us reinforce what's working and address what isn't!
You'll receive a survey 30 days after moving in, every 6 months of residency, and at move-out (or your primary family contact will receive it). Your anonymous responses will directly inform our campus leaders and help us better meet your needs!
The resident experience encapsulates everything a resident encounters in a senior living community, from the physical surroundings and staff interactions to the social opportunities and personalized care received. It's about much more than just providing a roof over someone’s head; it's about crea...