11/21/2025
Dear wUrthy Family,
If you’re experiencing difficulties in messaging me through the patient portal or scheduling an appointment, it’s likely due to the recent integration of FollowMyHealth. You should have received an invitation email from FollowMyHealth around November 18th. Please check your spam folder as well and follow the instructions in the email to connect and gain access to your health information and messaging features.
Through this platform, you can securely communicate with me, access your test and lab results, complete forms prior to your appointment, manage and schedule appointments, and more.
Currently, there are some technical issues, so if you’re unable to book or cancel appointments, please feel free to call or text wUrthy Health Clinic at 515-252-2552.
I encourage you to prioritize signing up, as this will be our primary method of communication moving forward.
You won’t need an access code to create your account; simply use your birthdate in the format of two digits for the month, two digits for the day, and four digits for the year, with no spaces. If you have any questions or concerns, don’t hesitate to reach out.
Warm regards,
Jackie