02/06/2026
We know that sometimes figuring out the right person to call (and when) can be frustrating for families of loved ones in 24/7 facilities that technically never close. So, we'd like to introduce to you our new "Who To Call" Protocol chart!
You'll probably notice the new addition of a Third QAS that we are hoping will be able to bridge the weekend "gap" that many group homes experience. If you're ever in doubt of how to get in touch with us, follow this chart! We are excited for the new roles and possibilities available to our agency in the future through the use of correct communication protocol. 🙂