08/05/2021
12 Phrases Emotional Intelligent People Don't Use (Dr. Les Carter): 5-8
5: "If you could believe that..." implication: criticism, assessment as an idiot
6. "Everything is just great, right?" Not an open question, forcing the answer.
7. "Well, aren't you just being sensitive..." a jab, rather than asking about feelings
8. "Nobody says THAT to me... " argumentative, doesn't seek to understand