04/01/2026
When you join the Office of the State Comptroller, you’re starting a career with purpose. Just ask April Rodd, a CSEA Local 1000 member and Employees’ Retirement System Examiner (ERSE) with the New York State and Local Retirement System (NYSLRS).
April joined NYSLRS in 2022 with service to others in mind. “I didn’t want to be at a private company where I didn’t know who I was working with or if we had the same goals,” she said. “Here we all have the same purpose: to help our customers and provide meaningful work for the community.”
She started as a trainee and has since thrived as an ERSE, working with members transferring service credits between other New York retirement systems. “I was trained super quickly and efficiently and my career just seemed to take off,” said April. “That surprised me because I thought it would be a gradual thing, like it would take years to get better at what I do, but I’m seeing improvement day-to-day.”
April also appreciates the robust benefits that come with State work, including the work-life balance provided by generous paid time off. “I love the holidays because I get to spend more time with my family,” she said. “To have that extra day with the kids when they are home from school – it’s really nice.”
“The State definitely gives me a sense of security, which I didn’t have before,” April said. “And that stability…I feel like I can envision my future here and I know what to expect.”
When asked what she would tell others who are considering a career in public service, she didn’t hesitate. “It’s worth taking the leap,” she said. “It’s rewarding, both personally and professionally, and the opportunities are just endless.”
Call center representatives and benefit examiners are pivotal in serving our over one million NYSLRS members, retirees and beneficiaries. Learn more about the roles and building a career with purpose at the State Comptroller's office at osc.ny.gov/jobs.
