Pearl Interactive Network - Winchester

Pearl Interactive Network - Winchester Pearl is a Contact Center BPO provider of healthcare and beneficiary services, serving both government and commercial clients.

The Pearl Solution for Multichannel Contact Center Services

Pearl Interactive Network provides multi-channel contact center solutions, specializing in consultative, compassionate and often complex interactions supporting beneficiaries, employees and citizens in healthcare and government services. We consistently meet or exceed performance expectations as evidenced by receiving awards from the largest federal contractors. And, we have the proven ability to ramp quickly to address increases in Contact Center volumes and services, which can be provided from a Pearl facility, on client or partner site, or with virtual agents.

Address

Winchester, KY

Opening Hours

Monday 9am - 6pm
Tuesday 9am - 6pm
Wednesday 9am - 6pm
Thursday 9am - 6pm
Friday 9am - 6pm

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Comprehensive Contact Center Services and TeleHealth Solutions

Founded in 2004, Pearl Interactive Network is a Woman Owned Small Business, HUBZone-Certified social enterprise that provides multichannel contact center services solutions. We specialize in consultative, compassionate, and often complex interactions supporting beneficiaries, employees and citizens in healthcare and government services.

We help federal, state government and commercial organizations fulfill their missions by connecting them to their most valuable asset – people. We attribute our success in contact center services and TeleHealth solutions to our strong focus on creating a culture of caring. Our committed employees strive to deliver innovative offerings that solve today's challenges related to a complex workforce, healthcare access and cost management.