24/12/2024
Hi Everyone,
As 2024 draws to a close, I reflect on another year where it brings me no greater joy than the opportunity to express how grateful I am for our patients, our practice and staff, and the Doctors who choose to commit their time at Health at Dulwich to serve their patients.
2024 has been another busy and challenging year for Health at Dulwich on many fronts. We successfully passed with flying colours our triennial accreditation against RACGP Standards. Our patient feedback survey results of 96% satisfaction rating ranging from "good through to excellent" throughout the year, show that we have room for improvement as we continue to always strive towards excellence.
Health at Dulwich also recently celebrated 8 years since opening in December 2016. It was wonderful to mark the milestone and celebrate Christmas with all team members of the practice.
On behalf of the team at Health at Dulwich, I would like to sincerely extend a big thank you to all patients for continuing to entrust their health care with their Doctors at Health at Dulwich. I also thank patients for their understanding, patience and support as we continue to navigate the ongoing challenges that General Practice faces.
To Tarsh – our wonderful practice manager,
Xixi, Jessica, Amy, Chloe, Ratha, and EunAh, – our nurses,
and our front desk of Grace, Erasmia, Jessye, Aarya, Skye, Jonte, Ashley, and Amalia,
I must thank you all for your commitment, efforts and care you provide the Doctors and their patients, and each other day-in-day-out. You are the backbone of our practice and my A-Team.
To Doctors John Au, Melissa Wright, Lian Chen, Ruth Baigent, Anita Daniel and Crina Solomon… Health at Dulwich is truly blessed that you continue to choose our practice to serve and care for your patients.
You are all fantastic GPs and all truly practice with Care, Compassion and Commitment.
I thank you with all my heart and I cherish our friendship, and thank you for being in our family.
In the spirit of the holiday season, whether you are celebrating the Festive Season and New Year at home or travelling, we would like to extend our warmest wishes and joy to you and your families.
Take Care, Stay Safe, and All the Best for a Healthy and Wonderful 2025.
Love, Alice
