Communication Extra

Communication Extra Communication Extra is a registered NDIS Support Coordination Business.

Today, Communication Extra is at the Adelaide Deaf Festival! Come and meet Andrew and Michelle at our stall!!
08/11/2025

Today, Communication Extra is at the Adelaide Deaf Festival! Come and meet Andrew and Michelle at our stall!!

Thank you to Expression AustraliaAuslan Emergency Interpreting (AEI) App To Launch!The Auslan Emergency Interpreting (AE...
06/11/2025

Thank you to Expression Australia

Auslan Emergency Interpreting (AEI) App To Launch!

The Auslan Emergency Interpreting (AEI) App will officially launch on Wednesday 12th November, 2025 at 2pm (Melbourne time).

For the first time in Australian history, Deaf and hard of hearing Australians will have equal, 24/7 access to emergency services around the country. This milestone represents decades of advocacy, innovation, and collaboration to create a future where everyone feels safe, included, and equal.

The AEI App was designed with one purpose: to make emergency services accessible for everyone regardless of age, technology skills, or location. The app was also designed to be simple, fast, and safe.

Key facts about the AEI App:

👉It's completely free to download and to use!
👉It'll be available on both Apple App Store &Google Play Store.
👉The service will operate 24 hours a day, 7 days a week
👉Emergencies don't wait and neither do we.
👉You don't need to sign up or make an account to use it.
👉Just download and it'll be ready to use straight away.
👉You'll be able to make one test call after downloading the app. 👉Simply press Call to connect with an Auslan interpreter
👉In an emergency, open AEI App + press and hold the red circle for three seconds.
👉You'll be instantly connected to an Auslan interpreter via video. 👉They'll then contact 000 and relay your message for Police, Fire, or Ambulance.

With the AEI App, we're breaking barriers and ensuring every Deaf and hard of hearing Australian has equal access to emergency services whenever and wherever it's needed. It's also a life-changing step toward equality, independence, and safety.

Mark your calendars for Wednesday 12 November 2025 at 2pm AEDT to be among the first to download the AEI App from Apple App Store or Google Play.

This is "AEI Demo v2" by Expression Australia on Vimeo, the home for high quality videos and the people who love them.

03/11/2025
15/10/2025

An update from us at Communication Extra, about coming changes to the NDIS

08/09/2025

Honoured to be a repeat finalist in Building Communities at the Telstra Best of Business Awards!

To our incredible Communication eXtra team—your care, professionalism and consistency make the difference every single day.

To our participants and partners—thank you for walking with us. The best is still ahead.

Congratulations to other SA Finalists:

SA Montessori
Foodbank SA & Central Australia
MyEnergy Engineering
OTFC Group
SKOOT Community Access



30/08/2025

Blown away!

Our stall just before the horde! Windy day and we had to make our stall windproof
29/08/2025

Our stall just before the horde! Windy day and we had to make our stall windproof

29/08/2025

Oooh can't wait. Deaf Festival is on tomorrow!!

For our South Australian clients – if you meet the eligibility criteria and would like to participate in this program, p...
30/07/2025

For our South Australian clients – if you meet the eligibility criteria and would like to participate in this program, please contact your Support Coordinator to request a referral.

Address

COMMUNICATION EXTRA/National Provider
Adelaide, SA
5000

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm

Telephone

+61475434517

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My story!

I have been working with deaf people for just about all my working life. I also have travelled extensively around the world, and lived in London, the UK, for nearly 20 years, before moving back to Australia over 4 years ago.

I also have worked with Deaf people and attended Deaf events around the world, and have worked in a range of roles, and this includes the senior management of services to deaf people, and people working with deaf people.

My different experiences have given me a great insight into deaf culture and the needs of deaf people, no matter where they live or what they do.

After I returned to Australia, I worked in a range of different roles, all directly related to the NDIS. I have worked on both sides of the “fence” as a Planner at the NDIS, and with 2 NDIS service providers. Armed with comprehensive knowledge and understanding of the NDIS and on deafness in general, I decided to take the plunge and set up my own business - Communication Extra!