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Monday 9am - 5pm Tuesday 9am - 5pm Wednesday 9am - 5pm Thursday 9am - 5pm Friday 9am - 5pm

Communication Extra

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Adelaide, SA
Communication Extra

Communication Extra is a registered NDIS Support Coordination Business.

09/12/2025

05/12/2025

Melbourne staff of Communication Extra at Xmas dinner!

03/12/2025

International Day of Persons with Disabilities

Today is an important reminder of our shared responsibility to build a community where every person is heard, understood and genuinely included.

Access for people with communication barriers is not simply a consideration — it’s essential. When communication is supported, people are empowered to make choices, express preferences, build relationships and participate fully in their daily lives.

Whether it’s through accessible information, visual aids, Auslan, assistive technology, simplified language, patient listening or person-centred planning, improving communication access strengthens independence and dignity.

On this day, we acknowledge the incredible strengths and diversity of people with disability, and we reinforce our commitment to creating environments where communication is never a barrier to opportunity.

Everyone deserves to be understood. Everyone deserves access. Today is a reminder to keep moving forward together.

We thought we would share the hidden load of Hearing Loss

17/11/2025

A little flashback. Our stall at the Adelaide Deaf Festival 2 weeks ago!

12/11/2025

This is an awesome initiative.

Well done to Rebecca and Expression Australia for making it happen.

Equalises our human rights!!!

08/11/2025

Today, Communication Extra is at the Adelaide Deaf Festival! Come and meet Andrew and Michelle at our stall!!

06/11/2025

Thank you to Expression Australia

Auslan Emergency Interpreting (AEI) App To Launch!

The Auslan Emergency Interpreting (AEI) App will officially launch on Wednesday 12th November, 2025 at 2pm (Melbourne time).

For the first time in Australian history, Deaf and hard of hearing Australians will have equal, 24/7 access to emergency services around the country. This milestone represents decades of advocacy, innovation, and collaboration to create a future where everyone feels safe, included, and equal.

The AEI App was designed with one purpose: to make emergency services accessible for everyone regardless of age, technology skills, or location. The app was also designed to be simple, fast, and safe.

Key facts about the AEI App:

👉It's completely free to download and to use!
👉It'll be available on both Apple App Store &Google Play Store.
👉The service will operate 24 hours a day, 7 days a week
👉Emergencies don't wait and neither do we.
👉You don't need to sign up or make an account to use it.
👉Just download and it'll be ready to use straight away.
👉You'll be able to make one test call after downloading the app. 👉Simply press Call to connect with an Auslan interpreter
👉In an emergency, open AEI App + press and hold the red circle for three seconds.
👉You'll be instantly connected to an Auslan interpreter via video. 👉They'll then contact 000 and relay your message for Police, Fire, or Ambulance.

With the AEI App, we're breaking barriers and ensuring every Deaf and hard of hearing Australian has equal access to emergency services whenever and wherever it's needed. It's also a life-changing step toward equality, independence, and safety.

Mark your calendars for Wednesday 12 November 2025 at 2pm AEDT to be among the first to download the AEI App from Apple App Store or Google Play.

This is "AEI Demo v2" by Expression Australia on Vimeo, the home for high quality videos and the people who love them.

15/10/2025

An update from us at Communication Extra, about coming changes to the NDIS

13/10/2025

Want to know about Artificial Intellingence (AI)

Check this out 👇

08/09/2025

Honoured to be a repeat finalist in Building Communities at the Telstra Best of Business Awards!

To our incredible Communication eXtra team—your care, professionalism and consistency make the difference every single day.

To our participants and partners—thank you for walking with us. The best is still ahead.

Congratulations to other SA Finalists:

SA Montessori
Foodbank SA & Central Australia
MyEnergy Engineering
OTFC Group
SKOOT Community Access

31/08/2025

Can you spot us here?

Address

COMMUNICATION EXTRA/National Provider
Adelaide, SA
5000

Opening Hours

Monday	9am - 5pm
Tuesday	9am - 5pm
Wednesday	9am - 5pm
Thursday	9am - 5pm
Friday	9am - 5pm

Telephone

+61475434517

Website

http://www.communicationextra.com.au/

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Want your practice to be the top-listed Clinic in Adelaide?

My story!

I have been working with deaf people for just about all my working life. I also have travelled extensively around the world, and lived in London, the UK, for nearly 20 years, before moving back to Australia over 4 years ago.

I also have worked with Deaf people and attended Deaf events around the world, and have worked in a range of roles, and this includes the senior management of services to deaf people, and people working with deaf people.

My different experiences have given me a great insight into deaf culture and the needs of deaf people, no matter where they live or what they do.

After I returned to Australia, I worked in a range of different roles, all directly related to the NDIS. I have worked on both sides of the “fence” as a Planner at the NDIS, and with 2 NDIS service providers. Armed with comprehensive knowledge and understanding of the NDIS and on deafness in general, I decided to take the plunge and set up my own business - Communication Extra!

Some of you have asked me what my logo means, and what the name of my business means.

Simple!

The 3 hands depict 3 people reaching out to each other:

1) the client 2) the support coordinator, 3) the service provider.

In this relationship, everyone is equal. No-one is more important than the others. Everyone has Choice and Control, especially the client. Imagine the 3 hands are holding onto each other. This means that services and supports are passing through each of them to the others. If one of the hands lets go, that means that a decision about choice and control has been made and everyone is free to move on and follow their own paths.

Also the hands depict Sign Language, whether it is Auslan or some other form of visual communication using the hands.

As for the name “Communication Extra”. Communication – I believe in open communication with everyone. And for “Extra” – I offer something extra! I am one of only a very few independent Support Coordinators in Australia specialising in working with deaf people.

Paul Bartlett