31/03/2026
You never think it will happen to your family.
Then one day, the phone rings.
A young man is arrested on serious charges.
His parents are in shock.
They have never dealt with the Criminal Justice System before.
They do not know what remand means.
They do not know how to find the right lawyer.
They do not know how visits work.
They do not know what to say to family, friends or neighbours.
And suddenly, the media pressure starts building too.
This is where Niki steps in.
One family recently found themselves in exactly this situation when their 22-year-old son was arrested. Within 12 hours, Niki was at their home, helping them make sense of what had just happened and what needed to happen next.
She helped them secure the right legal counsel.
She explained the remand process in plain language.
She supported them to arrange visits with their son.
She helped them manage questions from neighbours, family and the wider community.
And through it all, she helped them hold their relationships together in the middle of an unimaginable crisis.
This is not about empty reassurance.
It is about real support, honest advice, and practical action when families are at their most overwhelmed.
Through C.I.S. Critical Incident Services, Niki provides crisis support to families across Australia who suddenly find themselves caught up in the Criminal Justice System.
It is a fee service, but for many families it is a far more practical and affordable way to get grounded, experienced support than trying to work everything out alone. Niki does the legwork, explains the system, and walks beside families every step of the way.
Because when crisis hits, you need more than information.
You need someone who knows the system and knows how to help.
C.I.S. Critical Incident Services is available 24/7, 365 days a year, Australia-wide.
To find out more, call 0450 671 118.
When the unimaginable happens, the right support changes everything.
