31/03/2026
Do You Know the Difference?
Understanding the roles of animals in human support is essential—especially when it comes to public access rights under the law.
Here’s a simple breakdown:
🔹 Assistance Animals
These animals are individually trained to alleviate the effects of a person’s disability.
✅ Public Access: Legally permitted in most public places under disability legislation.
🔹 Therapy Animals
Work alongside health professionals to support the wellbeing of others (OTs counsellors, speech therapists, psychologists).
⚠️ Public Access: Not automatically permitted—access is by invitation or organisational approval only.
🔹 Visitation Animals
Work alongside a person who may hold a variety of qualifications to visit or engage with people in various settings (e.g. in hospitals, schools, aged care).
⚠️ Public Access: Not automatically permitted—access is by invitation or organisational approval only.
🔹 Companion Animals (Pets)
Provide comfort, companionship, and emotional support to their owners.
🚫 Public Access: No special legal access rights beyond standard pet-friendly locations.
Clear distinctions help protect:
✔️ The rights of individuals with disabilities
✔️ The welfare and suitability of animals
✔️ The integrity of animal-assisted services