My Plan Manager

28/01/2026

Have your say about service agreements 📣

Service agreements are a handy tool for both participants and providers. They detail what supports will be delivered and how they will be delivered, so that everyone has the same expectations.

The National Disability Insurance Agency and the NDIS Quality and Safeguards Commission are exploring what guidance and materials could make service agreements easier to understand, fairer, and more supportive for everyone.

If you're a participant, a family member or carer, or a provider - you can share your experiences and best ideas below.

Share your ideas to make service agreements clearer and fairer.

27/01/2026

"Is self managing NDIS funding hard?"

"Is a plan manager worth it?"

"Are there downsides to being Agency managed?"

Choosing whether to have your NDIS funding self managed, plan managed, or Agency managed is no small thing!

Plus, what feels right for one person may not feel right for someone else.

Here's some information to help you make the best decision for you and your situation 🙌

22/01/2026

We hope you have a roo-lly leisurely long weekend!

This is a friendly reminder we'll be closed for the public holiday on Monday 26 January.

20/01/2026

What's My Plan Manager?

Whether you're new around here (or well-experienced) we'd love to reintroduce ourselves! 👋

Here's 5 things you may not know about us:

#1. We were founded at a kitchen table

#2. We were the first plan manager in Australia

#3. We inspect every invoice we receive with a fine-toothed comb (more than 30 automated checks)

#4. Embracing technology and innovation helps us to provide a 5-star experience

#5. When you call us, you won’t have to wait long to speak to someone - less than 90 seconds!

19/01/2026

Yes, it's more than 300 days away... but we think its never too early to get planning for International Day of People with Disability (IDPwD)!

Shape this year's celebration by completing this short survey from International Day of People with Disability - Australia 👇

https://www.idpwd.com.au/survey2025/

Help shape International Day of People with Disability (IDPwD) 2026!

We want to hear from you about ways to make IDPwD this year even better.

Our short survey is open until 11:59 AEDT on Monday 9 February 2026. It only takes 10 – 15 minutes to complete and responses are anonymous.

If you’re unable to complete the survey online or have any questions, you can:
📧 email idpwd@health.gov.au
📞 call 1800 440 385, 9am to 5pm Monday to Friday AEDT.

To share your feedback, check out the comments below 👇

15/01/2026

You're probably aware by now that we love processing invoices, safeguarding against fraud, and making NDIS life simpler for our clients.

But did you know we're also committed to doing our bit for the environment?

For the third year in a row, we've proudly reduced our carbon emissions.

Our aim is to have a small, thoughtful carbon footprint and a big, positive impact on the communities our clients live in. 🌱

14/01/2026

Make 2026 your year for:

💚 Less confusion, more clarity.
💚 Less admin, more time.
💚 Less worry, more security.
💚 Less guesswork, more control.

How? By getting our incredible team and tech by your side!

09/01/2026

We love these accessible day-out ideas for making special memories with kids 💫

Thanks Source Co!

Summer holidays. Six (or more!) long weeks of no school run, endless snack requests, and the constant background hum of …

07/01/2026

Hey, you! Yes...you.

A friendly reminder that less can be more this year.

💚 Less confusion, more clarity.
💚 Less admin, more time.
💚 Less worry, more security.
💚 Less guesswork, more control.

The secret? A good plan manager (us).

Don't forget to share with a friend.

31/12/2025

2026 is here 🎉

To the clients, supporters, service providers and support coordinators we work alongside - thank you for the trust you place in us.

Being an NDIS plan management provider means more than just processing invoices; it means supporting choice and control, championing inclusion, and providing peace of mind.

As we look ahead, our focus remains the same - staying true to our values and putting people first in everything we do.

Happy New Year!

Ps. Our team is taking a pause for today's public holiday, but we'll be back tomorrow ready to tackle your plan management (and the new year!)

28/12/2025

In just a few more sleeps, we'll be able to say the 2026 Special Olympics Australia National Games is THIS year!

Taking place in October, the event will coincide with the 50th anniversary of Special Olympics in Australia - marking five decades of transforming lives through sport for people with intellectual disability and/or autism.

Are you excited!? We definitely are. We'll be at the National Games as partners in inclusion cheering the athletes on 🎉

Find out more here: https://include.specialolympics.com.au/event/national-games-26/home?utm_source=facebook&utm_medium=social&utm_campaign=web_content&utm_content=ap_covzqr7ogq

25/12/2025

We'll be closed today for the Boxing Day public holiday, and back on Monday ready to do what we do best!

Ps. You can still access our client portal and mobile app, provider portal, invoice tracker, and all of the resources on our website.