Alpha Support at Home

09/12/2025

The latest reforms are now in effect, and they’re changing the way in-home care is delivered. One of the biggest updates? The new Support at Home program.

We know it can feel overwhelming with so much information to take in, but you’re not alone. We’re here to make it easier for you.

One of the most common questions we hear from our clients is “how has pricing changed under the new Aged Care Act 2024 for in home care services”?

We’ve explained the key changes in our latest article below 👇

The latest aged care reforms officially came into effect from 1 November 2025, marking a significant milestone for in home support services.

07/11/2025

Heads up if you're considering in-home care and support.

Since 1 November, in-home care services provided previously under the Home Care Packages program are now provided under the Support at Home program. These services are now grouped into three categories: Clinical Supports – like nursing care, Independence Supports – like help with showering, Everyday Living Supports – like gardening and house cleaning.

But what’s important to know is that you won’t automatically get access to all services you might like or want.

You first need to be assessed by a government assessor, who will, if you’re approved for funding, provide you with a support plan and notice of decision regarding the services you have been approved to receive.

To find services listed in each category visit alphasupportathome.com.au/support-at-home

05/11/2025

Not sure if you’ll need to pay more for your in-home care under the new aged care reforms?

If you were receiving a Home Care Package (HCP), were on the National Priority System, or assessed as eligible on or before 12 September 2024, a ‘no worse off’ principle applies. That means your fees won’t increase. You’ll either pay the same, or less than before.

For anyone else not fitting that criteria, your contributions will depend on your funding level and personal financial situation whether you're a full pensioner, part pensioner, or self-funded retiree.

Services Australia will undertake an assessment with you and advise you directly of the outcome regarding contributions you will be asked to make.

Need to find out more about what the participant contributions may mean for you? Read our article below:

The Australian government’s aged care reforms are ushering in major changes. These changes include the introduction of the Support at Home Program which begins on 1 November 2025, replacing the Home Care Package Program.

31/10/2025

The Support at Home program has arrived! ✨

From 1 November, aged care reforms have been introduced to provide a new, more flexible and person-centred model for in-home support, replacing the old Home Care Packages and Short Term Restorative Care programs.

What hasn’t changed? Alpha Support at Home’s commitment to you. As a registered Support at Home provider, we’re still delivering high-quality care and ready to help you navigate the changes with confidence.

Our dedicated team is ready to guide you through the changes and make sure you get the support that’s right for you, so you can keep living life your way!

More information available at alphasupportathome.com.au

30/10/2025

At 93 years young, our wonderful Alpha Support at Home client, Margaret, recently took to the skies for a tandem skydive over McLaren Vale - and this wasn’t even her first jump! Her fearless spirit and love of adventure remind us that life can be full of excitement at any age.

We’re so proud to support Margaret in living life her way. ☀️

10/09/2025

“Don’t want to go into a Nursing Home? Neither do I. With the support of Alpha, I am able to stay in my own home with the support of a highly trained group of special people. It’s not just medical support but help in all at home activities… For me they are more than just a provider, they are more like extended family.”

We’re grateful for feedback like this from Richard, who reminds us every day why we do what we do - supporting people to live safely and happily in their own homes. 🧡

Discover how we can support you too: ow.ly/PUhb50WUkoc

06/09/2025

Wishing a very Happy Father’s Day to all the wonderful dads! 💙 A special thank you to the fathers in our team who provide care and support, helping older Australians continue living safely and comfortably in their own homes.

31/12/2024

Happy New Year!! 🎉 From all of us at Alpha Support at Home.

#2025

24/12/2024

Wishing a wonderful festive season to our valued staff, clients, and colleagues. May this time be filled with warmth, joy and celebration for you and your loved ones.

01/10/2024

Today on International Day of Older Persons, we’re celebrating the remarkable contributions of older Australians and the vital role that in-home care plays in supporting them with dignity. As our population ages, the need for compassionate, quality care at home is more important than ever.

We’re proud to provide services that help older people maintain their independence and continue living comfortably in the place they call home.

12/09/2024

Life can bring unexpected challenges that leave us feeling unsettled or overwhelmed.

In those moments, knowing there’s someone to talk to can make all the difference in helping us manage.

Often, the people around us won’t openly share if they’re going through a tough time. That’s why it’s essential to pay attention to what’s happening in their world and notice any shifts in their behaviour.

By sincerely asking, ‘are you okay?’ and taking the time to truly listen, you can offer vital support to someone who may be struggling, helping them feel connected and understood well before a crisis hits.

For more information, visit www.ruok.org.au

05/09/2024

Meet Liz! 👋 A valued member of our Client Liaison team. Find out what she loves most about her role.