06/02/2026
At United Abilities, we’re very mindful that introducing a new support worker isn’t a small thing.
For many people we support, trust takes time. A new face can feel unsettling, especially when routines matter and familiar supports aren’t available. That’s something we respect, not rush.
Recently, one of the people we support agreed to try a shift with a new support worker while their regular worker was on leave. It took patience, reassurance, and the right match. And it paid off.
The shift went beautifully. So much so that the person we support contacted our A*O team afterwards to share how positive the experience was and to say they’re now comfortable extending their support team.
A small step on paper. A big outcome in real life.
Moments like this remind us why taking the time to get the right person matters 🤍