10/02/2026
To our Opti Eats & Build-a-Bowl community đ€
This is one of the hardest messages Iâve ever had to write.
After surviving the floods and then facing setback after setback beyond my control, Iâve made the incredibly difficult decision to close Opti Eats and Build-a-Bowl Eatery until further notice.
Following the flood and rain event last year, I did everything possible to recover and rebuild. I relocated the business entirely, took on a new lease, navigated council permits, trades, removalists, and rebuilt from the ground up â even expanding the vision by launching Build-a-Bowl alongside Opti Eats. I truly believed that the recovery grant designed to support businesses affected by the floods would help reimburse some of those unavoidable costs.
Unfortunately, despite multiple applications and exhausting every avenue available to me â including escalation through the Premierâs Office â the grant was ultimately denied. The reason was not a lack of impact or eligibility, but timing. The final event that forced closure occurred in March, after further damage to the building, and that event fell outside the date range covered by the grant guidelines.
By that point, all available resources had already been invested into simply trying to recover, relocate, and keep the business alive.
I pushed on anyway.
Severe staffing shortages meant I was often running the business myself, which reduced opening hours as I tried to juggle my other commitments. When financial pressure began to mount, I made the decision to sell the cafĂ© to someone with the time, energy, and resources to take it to where it truly deserved to go â breakfast service, dinner trade, and the full potential Iâd always envisioned.
Unfortunately, ongoing building issues made that impossible. Without those issues being resolved, no prospective buyer could move forward. Combined with safety concerns and the challenges of the location, I reached the point where continuing to fight simply wasnât sustainable â emotionally, physically, or financially.
So, with a very heavy heart, Iâve chosen to stop.
This decision was not made lightly. It comes after months of resilience, advocacy, long days, longer nights, and doing absolutely everything I could with what I had.
To every single person who supported us â ordered meals, popped in for a bowl, sent messages of encouragement, shared our posts, or believed in what we were building â thank you. Truly. You kept us going longer than youâll ever know.
My hope is still to pass this business on to someone who has the right space and opportunity to give it the future it deserves. If that happens, Iâll be the first to celebrate it.
For now, all I can say is thank you for walking this journey with me.
With gratitude,
Jo đ€