28/10/2025
📢 A Heartfelt Announcement from WeCare Health 💙
Because genuine care begins with community.
At WeCare Health, we’ve always believed that healthcare is more than medicine — it’s about people caring for people. Every smile at reception, every conversation in our consultation rooms, and every act of kindness in our clinic reflects who we are: a local team with a genuine desire to make a difference.
We’re not a big organisation — we’re your neighbours, your family’s healthcare partners, and a trusted part of this community. That’s why every decision we make begins with one simple question: “What will help our patients most?”
Today, we’re humbled and proud to share a change that brings us closer to that goal — one that ensures everyone in our community can access care without financial worry.
🌿 Introducing Universal Bulk Billing – Starting November 1, 2025!
Beginning November 1, 2025, WeCare Health will proudly implement a Universal Bulk Billing Policy for all eligible Medicare item numbers.
This means that if you hold a valid Medicare card, you’ll be able to access eligible services at WeCare Health with no out-of-pocket costs.
This decision was made possible with the support of the Australian Government, whose continued investment in bulk billing incentives has helped local healthcare providers like ours make care more affordable for patients and families.
We’re grateful for this support — it allows us to honour our mission of providing compassionate, high-quality, and accessible care for all.
This step represents more than just a policy change — it’s a reflection of our promise to keep healthcare accessible, inclusive, and compassionate for every person who walks through our doors.
💙 Why We’re Making This Change
WeCare Health was built on the belief that quality healthcare should be available to everyone — regardless of background, circumstance, or financial situation.
Here’s why Universal Bulk Billing matters deeply to us:
1️⃣ Community Comes First
We’ve seen how financial pressures can make people delay or avoid medical care. By adopting universal bulk billing, we’re removing that barrier — ensuring everyone has access to timely, essential healthcare.
2️⃣ Compassion and Quality, Always
While our billing model is changing, our standard of care never will. Our patients can continue to expect thoughtful, respectful, and thorough care from every member of our team.
3️⃣ Accessible Healthcare for Every Family
Whether it’s your first visit or your fiftieth, we want you to know that quality care shouldn’t depend on what’s in your wallet — it should depend on what you need.
4️⃣ Together for a Healthier Community
When we make healthcare easier to access, we strengthen our whole community. Healthier individuals lead to happier families and a stronger, more connected neighbourhood.
💬 What Is Universal Bulk Billing?
Bulk billing means WeCare Health will bill Medicare directly for your eligible healthcare services.
That means:
• ✅ No upfront payment
• ✅ No gap fees
• ✅ No hidden costs for eligible Medicare consultations and services
To learn more about what’s covered, you can visit the Department of Health’s guide:
👉 Bulk Billing Practice Incentive Program – Eligible Services (http://www.health.gov.au/resources/publications/bulk-billing-practice-incentive-program-eligible-services)
And if you’re unsure, our friendly front desk team will always be here to answer questions — because we believe healthcare should feel clear, approachable, and kind.
🙏 A Message from Our Team
To our patients and community — thank you.
Your trust, kindness, and support inspire us every day. We see you not just as patients, but as partners in building a healthier, more caring future.
Introducing Universal Bulk Billing is a step that reflects our values, our gratitude, and our promise to always put people first.
From all of us at WeCare Health, thank you for being part of our journey. We’re excited to keep growing, learning, and caring — together.
🌿 WeCare Health – Humble Care. Genuine Hearts. Healthier Communities.
This resource lists all eligible MBS items for the Bulk Billing Practice Incentive Program.
