New Chapter Support

New Chapter Support Redefining support delivery by challenging old solutions and championing new ideas.

New Chapter Support provides three services:

Short-Term and Emergency Accomodation:
Emergency and Planned Respite tailored for your needs. New Chapter Support is committed to providing the highest quality of work on a timely and cost-effective basis meeting participant and authority requirements. Supported Independent Living:
We aim to provide the best independent living option that suits your individual needs. We believe in the power of ideas, the courage to challenge former ways of doing things, the willingness to change and the fact that every individual has a voice. Community Access:
New Chapter Support has a strong focus on empowering, encouraging and enabling our participants to have a presence in the community, work towards their goals and create a resilient and empowered community in partnership to support people with disability become independent and make informed choices. Our community access programs are tailored and designed to meet individual needs. The programs are focused on skill development and increasing opportunities within the community.

Just a quick heads up! ๐Ÿ“ฃThe New Chapter Head Office will be closed on Monday 26th January due to the upcoming public hol...
20/01/2026

Just a quick heads up! ๐Ÿ“ฃ

The New Chapter Head Office will be closed on Monday 26th January due to the upcoming public holiday.

We will reopen on Tuesday 27th January at 9am.

As always, New Chapterโ€™s Emergency On-Call Number will be available at all times during the public holidays for emergencies.

Just a quick heads up! ๐Ÿ“ฃThe New Chapter Head Office will be closed on Thursday 1st January due to the upcoming public ho...
28/12/2025

Just a quick heads up! ๐Ÿ“ฃ

The New Chapter Head Office will be closed on Thursday 1st January due to the upcoming public holiday.

We will reopen on Friday 2nd January at 9am.

As always, New Chapterโ€™s Emergency On-Call Number will be available at all times during the public holidays for emergencies.

23/12/2025

โœจ Festive Season Message from New Chapter Support โœจ

As we approach the end of the year, we would like to take a moment to thank our participants, families, nominees, and wider community for your continued trust and support throughout the year. We are grateful to be part of your journey and appreciate being welcomed into your lives.

We would also like to extend a heartfelt thank you to our incredible staff for their dedication, compassion, and commitment throughout the year. The care and support you provide every day make a real difference, and we are truly grateful for everything you do.

From all of us at New Chapter Support, we wish you a safe and positive festive season and thank you for being part of our community ๐Ÿ’›

Just a quick heads up!๐Ÿ“ฃThe New Chapter Head Office will be closed on Thursday 25th December and Friday 26th December due...
21/12/2025

Just a quick heads up!๐Ÿ“ฃ

The New Chapter Head Office will be closed on Thursday 25th December and Friday 26th December due to the upcoming public holidays.

We will reopen on Monday 29th December at 9am.

As always, New Chapterโ€™s Emergency On-Call Number will be available at all times during the public holidays for emergencies.

๐ŸŒŸ New Pages: Ma Layโ€™s Journey with New Chapter ๐ŸŒŸMa Lay has been part of the New Chapter community for over four years, s...
16/12/2025

๐ŸŒŸ New Pages: Ma Layโ€™s Journey with New Chapter ๐ŸŒŸ

Ma Lay has been part of the New Chapter community for over four years, supported consistently by our Karen Community support workers. During her time with us, she has built strong connections, felt supported, and been an important part of our community. ๐Ÿ’ซ

Recently, Ma Lay made the big decision to relocate to Melbourne to be closer to her family and begin a new chapter in her life. While she is excited for what lies ahead, this was not an easy choice, as she has always been very happy with the care, support, and relationships she has formed at New Chapter. โœˆ๏ธ

To help make her transition as smooth and comfortable as possible, careful planning took place with the support of her Coordinator. Connections were made with a new provider in Melbourne who has Karen-speaking support workers, ensuring Ma Lay will continue to feel understood, supported, and safe as she settles into her new surroundings. ๐Ÿค

Before her departure, Ma Lay joined us at the New Chapter End of Year BBQ. She enjoyed spending time with staff and participants, with her support worker assisting with translation so she could connect and share in the day. She also attended a special morning tea at the New Chapter office, where Karen participants and support staff came together to share stories, enjoy time together, and wish her well. Ma Lay shared that she was excited for her move, while also feeling sad to say goodbye. ๐Ÿค

Ma Lay will be leaving just before the New Year to begin her new adventure in Melbourne with her family and new support team. While she will be deeply missed, we are so proud of her courage and wish her every happiness as she takes this next step. ๐Ÿ™Œ

Ma Lay, you will always hold a special place in the New Chapter community, and we wish you all the best as you begin your new adventure ๐Ÿ’›

๐ŸŒŸ New Pages: Wayneโ€™s Journey with New Chapter ๐ŸŒŸWayne has been on an incredible creative journey since joining New Chapte...
09/12/2025

๐ŸŒŸ New Pages: Wayneโ€™s Journey with New Chapter ๐ŸŒŸ

Wayne has been on an incredible creative journey since joining New Chapter. With weekly community access support, he has been building the confidence and skills to turn his passion for jewellery-making into something real. Each week he has been learning new techniques, trying new ideas, and growing his small business dreams. ๐Ÿ’ชโœจ

Over time, Wayne has picked up the basics of running a business, from tracking expenses to organising invoices, all while refining his designs. His hobby has slowly transformed into a growing craft, and it has been amazing to watch his talent shine. โญ

Wayne recently took a brave leap forward by running his own stall at the Cygnet Community Markets! He prepared carefully for the day, bought his own stall setup, created a beautiful display, and organised payment options. Even with a wet and windy morning, Wayne stayed upbeat. He chatted with locals, shared the stories behind his pieces, and proudly made several sales to the community. By the end of the day he was beaming with pride. It was an exciting milestone and a truly rewarding achievement. ๐Ÿ™Œ

Since the market, Wayne has been more excited than ever. He is already planning to attend more markets over summer, grow his business, meet new people, and keep exploring what he can achieve next. His confidence is blossoming, his creativity is flourishing, and he is discovering possibilities that once felt out of reach. ๐Ÿ’ซ

All of us at New Chapter are so proud of Wayne and everything he is accomplishing. His journey reminds us that big progress often starts with one brave step, and Wayne is taking every opportunity with determination and heart. ๐Ÿ’–

Please join us in celebrating Wayneโ€™s accomplishment. Cheer him on as he continues to write the next pages of his story. Drop a comment to congratulate him or share some encouragement. ๐ŸŽ‰๐Ÿ‘

๐ŸŒŸ New Chapter Champions Is Back ๐ŸŒŸWe are excited to re-introduce one of our favourite series that celebrates the incredib...
25/11/2025

๐ŸŒŸ New Chapter Champions Is Back ๐ŸŒŸ

We are excited to re-introduce one of our favourite series that celebrates the incredible individuals who make up our New Chapter team.

Welcome back to New Chapter Champions, where we shine a light on the people who bring heart, compassion and positivity to our community.

Today, we are thrilled to introduce another one of our amazing Champions, Cholpon. โœจ

Cholpon joined New Chapter in late 2023 and has been a wonderful presence within our team ever since. She is admired for her kind nature, her commitment to the people she supports and the genuine joy she brings to everyday moments. One of the things we appreciate most is how beautifully she shares the awesome experiences she and our participants get up to, helping our whole community feel connected and included.

Thank you, Cholpon, for being a positive and valued member of New Chapter. It is Champions like you who help make our community shine. ๐ŸŒผ

๐ŸŒŸ Positive Behaviour Support (PBS) Myths vs Facts โ€” Letโ€™s Set the Record Straight!There are a few myths about PBS out th...
14/11/2025

๐ŸŒŸ Positive Behaviour Support (PBS) Myths vs Facts โ€” Letโ€™s Set the Record Straight!

There are a few myths about PBS out there โ€” hereโ€™s what you should really know ๐Ÿ‘‡

โŒ Myth: โ€œPBS tries to stop bad behaviour.โ€
โœ”๏ธ Fact: PBS focuses on building helpful skills and supporting wellbeing โ€” not blame or criticism.

โŒ Myth: โ€œPBS uses time-outs or consequences.โ€
โœ”๏ธ Fact: PBS never uses punishment. Instead, it teaches safer, more supportive ways to communicate needs.

โœ”๏ธ Fact: PBS is person-centred and created collaboratively with the person, their family and their team.
โœ”๏ธ Fact: PBS aims to reduce restrictive practices by offering kinder, more effective strategies.
โœ”๏ธ Fact: PBS helps improve quality of life through meaningful, strengths-based support.

PBS is all about making daily life easier, safer and more meaningful โ€” helping people feel confident, understood and supported ๐Ÿ’›

If youโ€™d like to learn more about Behaviour Support at New Chapter Support, weโ€™re always here to help ๐Ÿ˜Š

Ever spotted someone wearing a sunflower lanyard? Hereโ€™s what it really means. ๐Ÿ‘‡Itโ€™s part of the Hidden Disabilities Sun...
31/10/2025

Ever spotted someone wearing a sunflower lanyard? Hereโ€™s what it really means. ๐Ÿ‘‡

Itโ€™s part of the Hidden Disabilities Sunflower Program, a simple yet powerful way for people with non-visible disabilities to signal that they may need a little extra time, understanding, or support.

Hidden disabilities can include things like autism, anxiety, hearing loss, or chronic pain โ€” conditions that arenโ€™t always visible, but are just as real.

Hobart Airport and many other locations across Australia proudly recognise the sunflower, helping make everyday experiences and travel more inclusive, understanding, and kind. ๐ŸŒป

๐Ÿ’ฌ Know someone who could benefit from this? Tag them below!

๐Ÿ’ฌ Have Your Say โ€” What Would You Like to See More From Us? ๐Ÿ—จ๏ธAt New Chapter Support, we love sharing stories and moments...
28/10/2025

๐Ÿ’ฌ Have Your Say โ€” What Would You Like to See More From Us? ๐Ÿ—จ๏ธ

At New Chapter Support, we love sharing stories and moments that highlight the amazing people in our community โ€” but weโ€™d love to know what you enjoy seeing most on our page! ๐Ÿ˜„

Cast your vote below by reacting with your favourite option ๐Ÿ‘‡

๐Ÿ“– Participant stories & achievements | Vote by reacting โค๏ธ (Love)

โญ Staff shoutouts & team highlights | Vote by reacting ๐Ÿ‘ (Like)

๐Ÿ“… Community outings & events | Vote by reacting ๐Ÿฅฐ (Care)

๐ŸŽ‰ Fun posts & polls | Vote by reacting ๐Ÿ˜„ (Haha)

โ„น๏ธ Informational posts containing helpful facts and insights | Vote by reacting ๐Ÿ˜ฎ (Wow)

Your feedback helps us shape our future posts and keep our page filled with the content you love most! ๐Ÿ’›

๐Ÿ“ข Spring Shout-It-Out Award Recipients! ๐Ÿ“ขPlease join us in congratulating Rebecca A and Molly P, our well-deserving Shou...
24/10/2025

๐Ÿ“ข Spring Shout-It-Out Award Recipients! ๐Ÿ“ข

Please join us in congratulating Rebecca A and Molly P, our well-deserving Shout It Out Award Recipients for Spring! ๐ŸŽ‰

Each season, these awards recognise team members who go above and beyond in bringing New Chapterโ€™s values to life โ€” and both Rebecca A and Molly P have truly done just that.

โœจ Rebecca A has been recognised for her passion, empathy, and creativity in supporting people with disabilities โ€” always showing genuine care, commitment, and an inspiring willingness to learn and grow. Her dedication to empowering others and fostering confidence perfectly reflects our values of We Ensure Limitless Potential, We Are the Courageous Change, and We Promote You.

โœจ Molly P has been recognised for her warmth, kindness, and teamwork. She consistently builds meaningful connections with participants and colleagues alike โ€” creating positive, supportive environments where everyone feels valued and heard. Her approach truly embodies our values of Together We Form New Chapter and We Listen, Really Listen.

๐Ÿ† The Shout It Out Recognition Program is proudly driven by our community โ€” with recipients nominated by fellow New Chapter community members for demonstrating New Chapterโ€™s values in action.

If you know someone who deserves to be recognised for their compassion, dedication, or teamwork, you can submit a nomination here:
๐Ÿ‘‰ Submit your nomination here: https://forms.office.com/r/NmLaWqNAKi

Congratulations again, Rebecca A and Molly P โ€” your compassion, professionalism, and positivity shine through in everything you do. ๐ŸŒŸ
Weโ€™re so proud to have you both as part of the New Chapter team! ๐Ÿ’›

๐Ÿ“ธ Pictured below: Rebecca A receiving her Shout-It-Out Award at New Chapter HQ.

Just a quick heads up! ๐Ÿ“ฃ The New Chapter Head Office will be closed on Thursday the 23rd of October, and will reopen on ...
22/10/2025

Just a quick heads up! ๐Ÿ“ฃ The New Chapter Head Office will be closed on Thursday the 23rd of October, and will reopen on Friday the 24th of October at 9am

As always, New Chapters Emergency On-Call Number will be available at all times during the public holidays for emergencies only.

Address

1B/120 Cambridge Road
Bellerive, TAS
7018

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5:15pm
Thursday 9am - 5pm
Friday 9am - 5pm

Alerts

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