24/03/2026
Golden City Support Services was pleased to welcome Toon Benoot, a visiting academic from Belgium currently undertaking research with the Living with Disability Research Centre at La Trobe University.
Toon’s work in Australia focuses on the images of the future embedded within the NDIS, examining how policy, practice, and service delivery shape the rights, opportunities and everyday lives of people with disability.
As part of his research program, Toon is connecting with policymakers, frontline practitioners, and service leaders across the country.
During his time with us, Toon spent two days shadowing our CEO Natasha Williams to observe how Person‑Centred Active Support (PCAS) is delivered at GCSS across the region. The visit offered a valuable opportunity to exchange perspectives on disability support systems and to reflect on the ongoing effort required to build inclusive, rights‑focused supports, both in Australia and internationally.
Toon will also be sharing insights about the Belgian individualised support system for people with intellectual disabilities through upcoming sessions facilitated by the Living with Disability Research Centre.
We look forward to continuing these conversations and strengthening connections between practice, research, and international perspectives.
We thank Toon for spending time with our team and for contributing to a rich dialogue about what best‑practice disability support looks like, now and into the future.
