24/02/2026
๐ฅ๐ฒ๐บ๐ถ๐ป๐ฑ๐ฒ๐ฟ: ๐จ๐ฝ๐ฑ๐ฎ๐๐ฒ ๐๐ผ ๐ก๐ผ๐ป-๐ฆ๐ฐ๐ต๐ผ๐ผ๐น-๐๐ฎ๐๐ฒ๐ฑ ๐๐ฝ๐ฝ๐ผ๐ถ๐ป๐๐บ๐ฒ๐ป๐ ๐๐ผ๐ป๐ณ๐ถ๐ฟ๐บ๐ฎ๐๐ถ๐ผ๐ป๐
From Tuesday, 3 March 2026, all ๐ป๐ผ๐ป-๐๐ฐ๐ต๐ผ๐ผ๐น-๐ฏ๐ฎ๐๐ฒ๐ฑ appointments that are not declined or rescheduled before the appointment date will be considered a confirmed appointment.
We are making this change to:
โ๏ธ Improve the quality of our therapy delivery and maximise your services.
โ๏ธ Provide more consistency for customers and therapists.
โ๏ธ Make better use of appointment times so we can support more customers.
Our customers will continue to receive SMS reminders 7 days and 24 hours before your appointment (based on your message preferences). You can still cancel up to 48 hours before your appointment, in line with Therapy Focusโ current cancellation policy.
For more information and to view our cancellation policy, visit
To better support you, weโve updated how future appointments with Therapy Focus will be managed.