First Support Australia

First Support Australia First Support Australia is a registered NDIS Service Provider. Our services are throughout Australia.

26/12/2025

For many families, medical appointments are occasional.

For parents supporting children with additional needs, they become part of life.

Each year brings the same waiting chair, a slightly thicker file, and a child who grow up between assessments.

And within these quiet journeys are stories that resemble one another: stories of parents like Bella, who have walked through years of appointments and countless moments of waiting.

When Bella’s son turned 4, she felt unsure of where to begin.

Walking into a specialist clinic for the first time, she held her son close along with a quiet fear: fear of negative results, fear of overlooking something important, fear that he might fall behind. The file she carried that day was as thin as a school notebook, yet her emotions felt heavy.

3 years later, Bella “got used to it” not because things became easier, but because this routine had become part of her life.

Assessments found space between work meetings. Tests took place between birthday celebrations. Therapy sessions settled naturally into herweekly rhythm.

Bella smiled and said, “Every year, the only thing that truly changes is him. The appointments stay the same almost like time standing still.”

By the time her son turned 11, Bella carried a file as thick as a school textbook. Each page held a doctor’s visit, an assessment, and a therapy session.

There were days when Bella couldn’t hide her tiredness: her hair tied in a rush, the faint shadows under her eyes. But when she looked at her child, she seemed to stand a little taller.

“As long as he goes further than last year,” she said, “every appointment is worth it.”

To professionals, this story may feel familiar.

To parents living it, it is quiet courage: steady, resilient, and often unseen.

If your years also feel like “appointment after appointment,” please know this: you are not alone.

And if you feel ready, we welcome you to share your journey.

Somewhere out there, another parent, another Bella may find comfort in knowing that someone else understands.

25/12/2025

Christmas doesn't arrive at First Support Australia in just one moment, it arrives in many.

In shared laughter around the table.
In hands held during games.
In music that fills living rooms.
In the quiet joy of participants, families, and staff simply being together.

Different houses, different stories yet the same warmth glowing in every corner.

Because when people come together with kindness, patience, and genuine care, light always finds a way to meet more light.

To our participants, their families, and our dedicated staff: thank you for filling this season with connection, belonging, and moments that will stay with us long after the decorations come down.

Here’s to a Christmas where every home shines in its own beautiful way.

24/12/2025

When schedules keep shifting, forms keep piling up, and choices must be made without pause, exhaustion quietly builds.

In the still hours of the night, have you ever wondered whether light can still reach you through it all?

23/12/2025

Some days begin quietly: the kind of mornings where every small task feels heavier than it should.

But when the right support is there, everything changes.

A steady hand.
A gentle routine.
Someone who shows up with respect, patience, and the kind of care that lets a participant move through their day with dignity.

From morning preparations to the simple comfort of a clean space, from safe medication support to a warm meal, from the quiet hours indoors to that moment when sunlight finally meets the doorway, it all adds up to something powerful:

A life that feels supported.
A day that feels possible.
A participant who is never left to navigate it alone.

22/12/2025

A small light.
A big step forward.

To us, it may seem small.
To them, it means everything.

This Christmas, we celebrate the light within our participants.
Stay close.

22/12/2025

15 fully equipped SDA apartments in Sunshine, VIC 3020 - Rental from $300/week per participant - For participants with SDA or SIL funding, and NDIS children & young people under Child Protection.

Are you looking for a fully equipped SDA apartment with 24/7 hospital-level care?
We currently have vacancies in 15 modern SDA apartments in Sunshine, VIC 3020, with rent from $300 per week per participant, designed to support your needs.

Property highlights:

Modern apartments in a secure 6-storey complex

Step-free entry, lift access & assistive tech-ready

Tailored support: 1:1, 1:2, 1:3, or 2:1 support - 24/7 on-site team

Close to Sunshine Station, Sunshine Marketplace, GP clinics, chemist, Allied Health, pathology, and Sunshine Hospital

Disabled car available

Spots are filling fast! Reach out today and claim your new home!

📞 Call: 1800 008 989
📧 Email: info@firstsupport.com.au
📍 Visit: 1 Errol Street, Braybrook VIC 3019

01/12/2025

At our Robust SDA home in Ballarat, independence isn’t built in big, dramatic moments, it grows quietly, through choice, consistency, and connection.

Meet Kym, one of our incredible Support Workers who has been with First Support Australia for over three years. Every day, he helps create a calm, structured environment where small moments become meaningful wins.

From helping our participant prepare dinner, to guiding her through her evening routine, to offering support during tricky moments, Kym shows us that independence grows when someone believes in you, patiently and consistently.

“It’s never about doing things for her, it’s guiding her to do things her way.” That’s the heart of support at First Support Australia.

If you or someone you support has SDA funding and would thrive in a friendly, structured 1:2 home like this, we’d love to talk.

📞 Call: 1800 008 989
📧 Email: info@firstsupport.com.au
📍 Visit: 1 Errol Street, Braybrook VIC 3019

First Support Australia - Registered NDIS provider specialising in 24/7 care, SDA housing & support coordination.

Last weeek, we officially kicked off our Stronger Together After Stroke program: an initiative designed to deepen our te...
28/11/2025

Last weeek, we officially kicked off our Stronger Together After Stroke program: an initiative designed to deepen our team’s awareness, knowledge, and confidence when supporting participants who have experienced a stroke.

We were honoured to welcome a representative from the Stroke Foundation, who led an engaging and deeply informative session with our admin team and several of our support workers. Together, we explored the early signs of stroke, key risk factors, and practical prevention strategies that can make a life-changing difference.

The conversation was not only insightful but also empowering. It reminded us that every bit of understanding strengthens the support we provide, and every moment of learning brings us closer to delivering truly person-centred care.

This is just the beginning of our journey. As we continue the Stronger Together After Stroke program, we look forward to equipping our teams with even more tools, knowledge, and confidence, so we can keep showing up for our participants with empathy, skill, and heart.

First Support Australia - a registered NDIS provider, specialising in 24/7 care, SDA housing, and support coordination.

25/11/2025

Happy Birthday to Our Amazing Support Coordinator!

Your dedication, compassion, and positive energy make a real difference in the lives of our participants and team every day.

We’re grateful for your hard work, your kindness, and the way you bring people together.

Wishing you a year filled with joy, growth, and moments that remind you just how valued you are.

Happy Birthday from all of us at First Support Australia!

See the impact our team makes and want to be part of it? Contact First Support Australia to start your journey with us:

📞 Call: 1800 008 989
📧 Email: info@firstsupport.com.au
📍 Visit: 1 Errol Street, Braybrook VIC 3019

First Support Australia - Registered NDIS provider specialising in 24/7 care, SDA housing & support coordination.

25/11/2025

Happy Birthday to Our Wonderful Participant!

Your journey, strength, and the way you show up every single day inspire all of us.

We feel grateful to be part of your story, and even more grateful to walk beside you as you grow, achieve, and shine in your own unique way.

Wishing you a year filled with joy, confidence, and moments that remind you just how valued you are, not just today, but always.

Happy Birthday from all of us at First Support Australia!

If you, or someone you support, would like to experience this kind of personalised and uplifting support, get in touch with us today – we’d love to be part of your journey too!

📞 Call: 1800 008 989
📧 Email: info@firstsupport.com.au
📍 Visit: 1 Errol Street, Braybrook VIC 3019

First Support Australia - Registered NDIS provider specialising in 24/7 care, SDA housing & support coordination.

1 High Physical Support SDA Vacancy - Deanside, VIC 3336 - Only $250/wk. - For NDIS participant with 1:1 SIL & 1:2 SDA f...
13/11/2025

1 High Physical Support SDA Vacancy - Deanside, VIC 3336 - Only $250/wk. - For NDIS participant with 1:1 SIL & 1:2 SDA funding

Are you looking for a High Physical Support SDA bedroom and shared living with a male housemate?

Our vacancy in a modern SDA home in Deanside, VIC 3336 - $250/wk. is built for you.

Property highlights:

- 1:1 SIL & 1:2 SDA
- Move-in ready
- 2 master bedrooms (1 available now)
- 1 OOA room
- Gentle, calm young male housemate
- Disabled car available
- Close to transport, hospitals, supermarkets, and essential services

We’d love to hear from you.
📞 Call: 1800 008 989
📧 Email: info@firstsupport.com.au
📍 Visit: 1 Errol Street, Braybrook VIC 3019

First Support Australia - a registered NDIS provider, specialising in 24/7 care, SDA housing, and support coordination.

Address

1 Errol Street
Braybrook, VIC
VIC3019

Opening Hours

Monday 6am - 10pm
Tuesday 6am - 10pm
Wednesday 6am - 10pm
Thursday 6am - 10pm
Friday 6am - 10pm
Saturday 8am - 5pm
Sunday 8am - 5pm

Telephone

+611800008989

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