12/02/2026
NDIS Check-Ins: What to Know (No Need to Panic!) 📞
An NDIS check-in is meant to be a short phone or face-to-face chat with your myNDIS contact (LAC, Early Childhood Partner, or NDIA planner) to see how your plan is going and answer any questions. It shouldn’t automatically change your plan.
⚠️ However, some participants report “check-in” calls turning into unexpected Plan Reassessments.
Important tips:
🔹 Confirm at the start that the call is a check-in
🔹 You can reschedule if you’re not prepared
🔹 Ask to have a support person present — this makes it easy to arrange another time
Why do the check-in calls happen?
✔️ To make sure your plan is on track
✔️ To fix issues early
✔️ Before reassessment dates
✔️ Around major life changes (school, moving, work)
✔️ If your plan is complex or new
✔️ After enquiries, safety concerns, or severe weather events
You don’t have to continue a call you weren’t ready for!