18/02/2026
The NeoBuddy project came to fruition during NeoReturn Coordinator Karen's experience as a NeoRESQ (NICU) nurse. 💕
While retrieving and returning babies between RBWH and regional hospitals she noticed that when the parent/carer could not accompany their vulnerable or critically ill newborn, parents were left with no tangible object or memento of their baby's journey.
Karen explains, "It has been rewarding to see the parents/carers get some enjoyment and comfort from receiving the NeoBuddy. They proudly tell us that they will keep it to show their child as they grow and learn about their time in nursery."
We are incredibly proud to support initiatives such as the NeoBuddy that help transform and advance patient care experiences.
Was your baby a 'NeoBuddy' recipient? 🚗
RBWH parents - was your baby a ‘NeoBuddy’ recipient? 🚑
The NeoBuddy is a special keepsake gifted to those families who use the Neo Return service, established in 2020, following a need to coordinate more efficient transfers between tertiary and regional hospitals. 🥰
Neo Return Coordinator Karen said the organic cotton NeoBuddy gifts are a reminder of the journey and the safe transfer of their baby.
"The service is about getting families back closer to home, familiar surroundings, community and other family members,” Karen said.
"The return vehicle, affectionately known as R4LPH (Returning All Little People Home), is also the star of the show on the NeoBuddy that we have created, which was possible with support from the RBWH Foundation."