Urban Utilities

Urban Utilities We’re responsible for delivering clean, safe drinking water and wastewater services to Brisbane, Ipswich, Lockyer Valley, Somerset and Scenic Rim.

You can get in touch with us on Facebook from 8 am to 5 pm weekdays. At the heart of everything we do is genuine care: For each other, for our customers and communities, and for the environment. We’re there when our customers need us – whether it’s a simple shower or flush of a toilet; major infrastructure works or new residential developments. Our head office is in Fortitude Valley, Brisbane, but our employees work all over SEQ - including at our SAS Laboratory in Darra, field-based depots in Eagle Farm, Acacia Ridge and Bundamba, and wastewater treatment plants located across our region. Your privacy is important to us. We collect your personal information so we can respond to enquiries you send us and update our records. To find out more about how we use and disclose your personal information, access our Privacy Policy at https://urbanutilities.com.au/privacy

Our social media terms of use are available at https://urbanutilities.com.au/about-us/corporate-information/social-media-terms-of-use

We’ve reached new heights of flood resilience in Toowong! Recently, we installed a new second level platform at our pump...
02/02/2026

We’ve reached new heights of flood resilience in Toowong!

Recently, we installed a new second level platform at our pump station on Heroes Avenue to protect critical equipment from potential flood impacts and ensure the station continues to operate safely and reliably during severe weather events.

Installing the platform was a carefully planned two-day critical lift operation, and a great success due to the strong collaboration of our Urban Utilities project team and delivery partners Downer, ENAP CriticalCranes and T2.

We know a bit about horoscopes (and much more about water). ✨💧Here are our predictions on which bottle best reps each s...
30/01/2026

We know a bit about horoscopes (and much more about water). ✨💧

Here are our predictions on which bottle best reps each star sign (and the best bottles worth toting around).

Whenever you were born, make sure you stay hydrated year-round! 💦

Back to school for us too! Meet our education team — fuelled by curiosity, passion, and a love of learning! Last year w...
28/01/2026

Back to school for us too! Meet our education team — fuelled by curiosity, passion, and a love of learning!

Last year was a gamechanger, with the team engaging 12,000 students and teachers through 148 educational experiences that boost water literacy in our young communities, and beyond.

We're gearing up for an even more exciting 2026 with plenty of shows, workshops, and those ‘woah’ moments we all love!

Did you know you can book our water stations for your next event? From the EKKA, Bridge to Brisbane, Paniyiri Greek Fest...
28/01/2026

Did you know you can book our water stations for your next event?

From the EKKA, Bridge to Brisbane, Paniyiri Greek Festival to Suncorp Stadium concerts, The Ipswich Show, Kalbar Sunflower Festival, our water stations kept 1.1 million Queenslanders hydrated for free at 47 events right across South East Queensland last year.

Our fleet of 12 water filling stations has tripled in the last five years so we can keep Queenslanders hydrated at community events, big and small, right across our region.

Book one today! Check out our website for more info: https://www.urbanutilities.com.au/community/portable-water-stations

We know what’s in our lunchbox! Drinking water isn’t the only way to stay hydrated (we know, off brand for us to say) bu...
26/01/2026

We know what’s in our lunchbox!

Drinking water isn’t the only way to stay hydrated (we know, off brand for us to say) but research shows water-rich foods help the body absorb water too.

Serving up inspo for this week’s back-to-school lunches!

All the very best to students across the state who go back to school this week! And props to all the parents for getting them out the door! We see you and we raise an ice-cold bottle of water to you!

Hottest 100 (but make it Summer Prepared themed) ☀ We know a lot of you will be celebrating one of the most iconic days ...
23/01/2026

Hottest 100 (but make it Summer Prepared themed) ☀

We know a lot of you will be celebrating one of the most iconic days of the Australian calendar this weekend, so we're sharing our tips on how you can stay cool throughout the countdown.

Back to school 2026! This year, take your classroom to the next level with the Urban Utilities 2026 Water Savvy Program...
23/01/2026

Back to school 2026!

This year, take your classroom to the next level with the Urban Utilities 2026 Water Savvy Program - an exciting, hands-on initiative focused on water conservation and sustainability!

We’re offering FREE incursions and special access to our digital resources!

What’s included:

💧Free incursions with hands-on learning experiences
💧Access to top-tier digital resources that engage and inspire
💧Early bird access to all our tools for the new school year

Ready to transform your classroom?
Sign up today and get a jump on 2026!

Nothing worse than being thirsty when seeing some incredible live music this summer! Especially on those hot days when w...
22/01/2026

Nothing worse than being thirsty when seeing some incredible live music this summer! Especially on those hot days when we’ve seen some big bands come to town.

We’ve been keeping local music lovers hydrated for free at Suncorp Stadium this summer.

We’ve crunched the water guzzling stats, and now it's up to you to see if you can pick the thirstiest music fan!

Hottest 100 weekend is coming up, and we bet you’re preparing to celebrate in true Aussie style 🌭⛱🎶We know that we’ll be...
21/01/2026

Hottest 100 weekend is coming up, and we bet you’re preparing to celebrate in true Aussie style 🌭⛱🎶

We know that we’ll be poolside, snags on the barbie, and the tunes turned up - all while playing our version of bingo, of course. How many squares do you reckon you’ll tick off before #1 drops?

UPDATE: 5:30 PM, Wednesday 21 January 2026⚠ This advice has been lifted. ⚠The signs will be taken down at public access ...
18/01/2026

UPDATE: 5:30 PM, Wednesday 21 January 2026

⚠ This advice has been lifted. ⚠

The signs will be taken down at public access points in the coming days.

Thank you for your patience and understanding while we complete this once-in-a-generation renewal of the Bulimba-Hamilton Siphon.

--

⚠️ Important advice: Please temporarily avoid contact with part of the river between Vic Lucas Park at Bulimba and Colmslie Beach Reserve at Murarrie.

A wastewater release has occurred due to recent wet weather during a critical project. Activities such as swimming, wading, rowing, kayaking or fishing should be avoided in the impacted area.

We also urge everyone to always follow the advice of authorities to avoid contact with waterways during and after heavy rain.

For more information visit urbanu.com.au/alert

Our pantone colours of summer! Summer is a much-loved time of year in South East Queensland – and water is an essential ...
18/01/2026

Our pantone colours of summer!

Summer is a much-loved time of year in South East Queensland – and water is an essential part of it.

Whether you're cooling off with a summer swim or ice cold glass of water, or just kicking back in a dreamy daze, take a moment to appreciate life’s most precious resource.

When the weather warms up, we’re blasting the AC, but we’re also using more water. Thankfully, you can put a pretty ser...
01/01/2026

When the weather warms up, we’re blasting the AC, but we’re also using more water.

Thankfully, you can put a pretty serious dent in both your energy and water bills by making a few simple changes during the balmy time of year.

Read more on our blog: Tips for keeping living costs down in summer

Address

31 Duncan Street
Brisbane, QLD
4006

Telephone

+61132657

Website

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