22/03/2020
To our valued customers,
The Tran Tran team have been working to ensure the health and safety of customers through extensive training on health and safety practices regarding COVID-19. Although impeccable cleaning standards have always been our number one priority at Tran Tran, we have engaged additional health, safety and hygiene protocols given the recent community crisis.
This includes but is not limited to:
- Increased frequency of sanitisation for high traffic surfaces such as EFTPOS terminals, tables, chairs, door handles and countertops
- Enhanced training for workplace cleaning and hygiene protocols
- Measures to abide to the recommended social distancing rules
- Ensuring our food suppliers and food areas are adhering to safety guidelines regarding COVID-19
- Increased focus on personal hygiene for all staff with additional sanitising facilities available throughout the stores
Based on recommendations from the Australian Government and the World Health Organisation, from March 23rd, we will be temporarily ceasing dine-in services. We are still open for business where takeaway and catering will still be available. This is only one of the many steps we are taking to ensure a safe environment for our staff and customers. To thank our loyal customers for continuing to support us through these tough times, we are running a promotion where you will receive a FREE serving of spring rolls with every purchase of two main meals.
Thank you for the ongoing support from our loyal customers and the Forest Lake Community. The Tran Tran team are sending warm wishes to the community and we hope everyone is safe and well.