RUSP NDIS Support Provider

28/11/2025

Coordinator Support & Wellness

💙 A Note to Support Coordinators: Your Work Matters

72% of the sector says the workforce isn't large or stable enough. 62% report frequent or constant burnout.¹

Behind every NDIS plan you coordinate, there's a person relying on your expertise. But who's supporting you? We hope it's family, a strong reliance on accurate and transparent journals from your stakeholder networks.

We know the reality:

- Endless NDIA portal frustrations and Documentation Missing or Lost.
- Plan managers needing client approvals to pay.
- Participants in crisis needing support "NOW"
- Pricing freezes squeezing your capacity to deliver "reasonable plans for participants"

At RUSP, we're committed to being the kind of NDIS Provider Partner that makes your role easier, not harder:

✅ Clear communication channels
✅ Timely responses (not weeks of back-and-forth)
✅ Proactive problem-solving when challenges arise
✅ Respect for your professional boundaries and knowledge of our own lane.

You deserve providers who show up with the same professionalism you bring every day.

Taking care of our sector means taking care of each other.

If you need a provider who gets it—we're here.

📞 1300 353 675 | coordinators@rusp.com.au

Reference:
¹ Health Services Union (2025). National survey of almost 500 disability support workers, 2024-2025

26/11/2025

🎯 PARTICIPANT SUCCESS STORY POSTS

Success Story 1: Miss C – Building Daily Living Skills

Miss C's Journey to Independence

When Miss C first came to RUSP, she wanted to build her confidence in the kitchen but wasn't sure how her NDIS plan could help. Our team worked with her to understand Capacity Building , specifically the "Improved Daily Living Skills" category, and showed her how to use funded supports to develop cooking skills step by step.

Miss C confidently prepares her own meals, plans shopping skills and budgeting, and enjoys cooking as part of her daily routine! Her face everytime she prepares a new dish is perfect!

Your NDIS plan is designed for YOUR goals. Let RUSP walk beside you to make it work.

Call us: 1300 353 675
📧 Email us: coordinators@rusp.com.au
💬 DM or comment to learn how we can help you!

Reference: NDIS Capacity Building Supports - Improved Daily Living Skills (NDIA Support Categories)

25/11/2025

Provider Reliability & Partnership

🤝 To Our Support Coordinator Partners in Bundaberg & Hervey Bay

We see you.

43% of NDIS workers report feeling burnt out at least half the time. You're managing complex cases, navigating NDIA delays, and searching for providers you can actually count on.

At RUSP, we built our foundation differently:
✅ Compliance-first approach = We focus on no fluff and supporting participant plan understanding from day one
✅ Responsive communication and accurate journals
✅ Transparent service agreements aligned to Schedules of Supports
✅ No surprises, no excuses besides focusing on what matters most. Our Customers.

Your role is demanding enough. Let us navigate the journey with you.

When you refer to RUSP, you're connecting with a team grounded in:

Respect - Joy - Independence + Integrity & Safety

Ready for a reliable partnership? Let's talk about how we can support our participants together.

📞 1300 353 675 | coordinators@rusp.com.au

Reference:
¹ NDIS Review (2024). Building a more responsive and supportive workforce

24/11/2025

Our NDIS Team has always aimed for keeping things "simple" for our NDIS Customers and their Networks.

We have recently updated our "Easy NDIS Customer Referral Process" which is one of our "FREE Resources" on our website. (link below)

Our Provider has proudly served in the community for many years. We have capacity to support your NDIS loved ones today:
- Policies and Processes in place - ☑️
- Staff Training Platform for Continuous Improvement -☑️
- Human Centred Support Focus - ☑️
- Experienced Support Staff - ☑️

Get in touch to learn more:
Office: 1300 353 675
Email: coordinators@rusp.com.au

Check out our Website and FREE Resources:
https://rusp.com.au/resources/😘

21/11/2025

🎯 We Have Capacity to Support You Now!

Ready to take the next step in your NDIS journey? RUSP is actively onboarding new participants across Bundaberg and Fraser Coast!

RUSP Management is excited to say that we've been busy the last 6 months:
- We've actioned the the hard decisions required to restructure and realign a NDIS Support Business that is focused on our vulnerable participants now and into the future.
- Commiting time and resources to ensure we are "prepared for a NDIS of "Tomorrow" vs today", ensuring our Doors Remain open for the Decades to come in a changing sector.
-Improving business "safeguarding for our NDIS Participants and Team".
- Updating Processes / Policies / Procedures / Training Platforms and conducting a timely Restructure making the hard calls on "roles and realigning our service delivery model to ensure we are streamlined to be accessible" for what's important.
- Refreshing our Branding Colours and adding some spice to our "website", check it out... ("Green is the new Blue")
- Completed our NDIA Registration Audit with NDIA Registered Platinum Audit Team, which is a "whole team effort"where we are not far off our important Certificate. - ensuring our commitment on what matters most":

Our Participants - and Our Staff.

We have been serving as a Disability Service Provider for 3 years now in our Community. Our Directors, Tammie and Chris have been within the space for Decades of Combined experience.

As your local NDIS Support Provider, we specialise in:
✓ Social & Community Access – Connect with your local community
✓ In-Home Support – Quality 24/7 ADL & SIL Services available.
✓ Flexible Support with Accomodation Options – Build your independence and adapting towards NDIS Plan Changes.
✓ Skills Building & Development – Achieve your goals
✓

Our simple onboarding process:
1️⃣ Initial Phone Call
2️⃣ First Meeting (intro & needs discussion)
3️⃣ Personalised Support Staff Matching
4️⃣ Ongoing Commitment to Your Success

With our person-centred approach and dedicated team focused on Joy, Respect, and Independence, we're here to walk alongside you.

📞 Ready to get started?
Call us today: 1300 353 675
Email: coordinators@rusp.com.au
Visit: www.rusp.com.au (check out our resources)

Or come say hi to our "Participant Focused Team" at:
3/59 Walker Street Bundaberg South 4670!

Your pathway. Our support. Your success.

Rising Up Support Pathways is a Registered NDIA Supports Provider in Bundaberg, Hervey Bay and Maryborough. Joy, Respect and Independence are values we live by. We support with integrity for Flexi Support & Accom + SIL or CAS supports. Get in touch today.

19/11/2025

NDIS Related News - IMPORTANT NDIS UPDATE - What You Need to Know 🚨

From 24 November 2025, the NDIS is adjusting how some support services are priced. 🧐

Changes include:
✓ Art & Music Therapy rates updated
✓ Clearer rules for therapy claiming
✓ Regional pricing refreshed
✓ COVID-era supports removed

💡 What this means for you: Your current plan won’t change, unless you have a planned or unplanned review, however there may be adjustments within the NDIS price guide around supports. (Was an updated NDIS price guide released start of Nov 2025.

Ask your support coordinator or provider how this could see YOUR NDIS plan adjust. Stay informed!

🔗 Learn more: www.rusp.com.au

19/11/2025

Important Updates: What's Changed with the NDIS in 2025 to date 🔔

The NDIS is evolving to create a fairer, more sustainable scheme. Here's what participants need to know moving into 2026:

✅ Clearer definitions of what NDIS supports cover
✅ New flexible budgets based on your support needs (from May 2025), this has seen some cuts through the changes to systems.
✅ Longer funding periods for more stability but with structured funding dates per block of funding.
✅ Better plan management with clearer guidelines (privacy and safety)
✅ Improved access decisions with transparent criteria

3 Simple Steps to Take Now:

1️⃣ Review your current plan – Check your budget tracking and note what's working well and what you may need to consider.
2️⃣ Book a chat with your Support Coordinator or Service Team to reach out to a LAC or NDIA – Discuss how changes affect your next plan review
3️⃣ Keep your goals updated – Document any changes in your needs or circumstances for your planning meeting and ensure accuracy and ongoing journals are recorded.

Your right to choice and control remains central but with greater analytics and spending metrics monitored and reviewed with the NDIA System changes. Questions? Contact your Support Coordinator or our team, to link you in with the right person, we're here to help you navigate these changes confidently.

14/11/2025

Time for your say, help to re wire the system for better outcomes and the wellbeing of those we care about.

The site lists consultations that are run by the Department of Health, Disability and Ageing. On this site you can find, share or take part in consultations.

09/11/2025

For our participants and or their families.

This is a timely reminder to have your say. The attorney generals department, sits to the side of the NDIA like the ANAO, or Australian Governments Audit Department.

They are there be unbiased and ensure “voices are heard”.

If you need someone to assist you to put in your say. Please always remember there are those that can help. :).

Please check it out. Also, very timely reading if you wish to learn more about the “state of the NDIA” from Governments own Audits.

There’s still time to have your say on the Disability Discrimination Act Review. Consultation has been extended and will now close on Friday 14 November 2025. The Australian Government is seeking your views to make sure the Act works to protect people with disability.

The Attorney-General’s Department is seeking feedback from:
🔹 people with disability, their families and carers
🔹 disability organisations
🔹 service providers
🔹 employers
🔹 legal professionals
🔹 education providers
🔹 academics
🔹 the broader community.

To find out more and to have your say, see the comments below. 👇

16/10/2025

Support is about enabling choice, control, and participation. It’s not just physical help—it’s emotional encouragement, skill-building, and creating safe environments where people can thrive. Under the NDIS, support is tailored to each person’s goals, whether that’s gaining independence, accessing the community, or building daily living skills.

Understanding support helps us build a more inclusive society.

14/10/2025

Assistive technology in the bathroom can dramatically improve safety, comfort, and dignity for individuals with mobility or physical challenges.

From hand rails and walk-in tubs to non-slip mats and adaptive bathing tools, these solutions empower people to navigate daily routines with confidence.

Let’s continue to rise up for inclusive living. 💙