HiYa Home Care co

HiYa Home Care co Hiya! We're here to help. Hiya Home Care Co. offers Nursing and Support services in your home and in the community. We LOVE high-care and complex cases.

Please speak with our Clinical Nurse about how HiYa can help you

πŸ€” Let's talk about something nobody explains properly: Core vs Capacity BuildingWe get asked about this ALL the time, an...
07/02/2026

πŸ€” Let's talk about something nobody explains properly: Core vs Capacity Building

We get asked about this ALL the time, and honestly? The NDIS doesn't make it easy to understand. So here's our plain-English breakdown:

CORE SUPPORTS = The stuff you need NOW
Think of this as your day-to-day survival budget.
It covers:
- Daily personal activities (showering, dressing, eating)
- Transport to get around
- Consumables (continence products, low-cost assistive tech)
- Community participation - and this is the one people forget about! This is for getting out, doing activities, living your life

Core is usually more flexible. Need to shift money from transport to assistance with daily living? Usually doable.

CAPACITY BUILDING = Investing in your future
This is about building skills and independence over time:
- Support coordination (someone to help you navigate all this!)
- Improved living arrangements
- Increased social and community participation (building SKILLS, not just doing activities)
- Employment support
- Therapy and health supports

Here's the tricky bit: These budgets are separate. You can't just move money from one to the other without a plan review.

Here's an example:
Say we had a client who wanted a support worker to come to the gym with them. The question would be: Is this Core (assistance with daily activities) or Capacity Building (developing fitness skills)?
Answer: Depends how it's framed in their plan! If it's about assistance and participation, it's Core. If it's about building skills toward independent gym use, it's Capacity Building.

Confused yet? Yeah, we don't blame you. This is why support coordinators exist!

Bottom line: Check your plan breakdown. Know what buckets you've got and how much is in each. Makes everything easier.

Questions? Fire away in the comments - we'll do our best to answer! πŸ’¬

πŸ“ž Or call us: 0437 341 666 - we're always happy to have a chat!

03/02/2026

⚠️ WARNING: Questionable AI avatar ahead ⚠️
Hi, it's Sami from HiYa Home Care Co! πŸ‘‹

So... remember last week when I made that video with the AI avatar and you were all nice about it? Yeah, I got a bit too confident and made another one.

This one's got even MORE AI avatar action, and honestly? It's giving "budget sci-fi movie" vibes. But I'm committing to the bit, so here we are! πŸ€–

BUT - dodgy AI avatar aside - the message is 100% real:

Amanda isn't just our boss. She's the actual heart and soul of HiYa Home Care Co.
See, Amanda didn't just wake up one day and decide to start a care business. She's lived it. She's been there - navigating disability support, understanding what it's like when the system fails you, knowing firsthand what good care looks like versus just... going through the motions.

That's why she knows every single client by name. By story. By what matters to them. Not because she read it in a file - because she actually cares enough to remember.

And here's the thing: that genuine care? It flows through to our entire team. Our sixteen support workers don't just show up and tick boxes. They bring that same human-level understanding to every client, every day.

We're small. We're local. We've got heart.
And yes, apparently we've also got an office manager who thinks AI marketing is hilarious. You're welcome. πŸ˜‚

πŸ“ž 0437 341 666 (Call us - a REAL human will answer!)
🌐 www.hiyahomecareco.com

πŸ“Š Alright Bundaberg, time to settle this...The Bundaberg Show is coming up (May 27, 28, 29th) and we need to know - what...
01/02/2026

πŸ“Š Alright Bundaberg, time to settle this...

The Bundaberg Show is coming up (May 27, 28, 29th) and we need to know - what's the REAL reason you go?

🎑 The rides (gotta get your money's worth on the dodgems!)
πŸ›οΈ Showbags (Bertie Beetle or nothing)
πŸ” Show food (dagwood dogs are a food group...)
πŸ„ The animals and exhibits (cute!)

Vote in the comments!
Then tell us which showbag is actually worth the $50 these days, because we need recommendations! πŸ˜… Back in our day, they were $5 for the expensive ones!

New month energy!February's here, and we reckon it's a good time to think about what you actually want to achieve this y...
01/02/2026

New month energy!

February's here, and we reckon it's a good time to think about what you actually want to achieve this year. Not in a "new year new me" cringe way - just... what would make your life better?

Maybe it's:
✨ Getting more confident in social situations (small groups first, yeah?)
✨ Learning something new - cooking, art, tech stuff,
✨ Getting out of the house more often
✨ Doing more things independently at home
✨ Finally trying that thing you've been thinking about for ages

Here's the thing about NDIS planning: With all these changes coming mid-year, NOW is actually a great time to chat with your support coordinator about goals for your next plan. The earlier you start thinking about it, the less stressful it is when review time rolls around.

So - what's ONE thing you're working toward this year?

Drop it in the comments!
Sometimes just saying it out loud (well, typing it out) makes it feel more real. Plus, we'll cheer you on! πŸ’ͺ

πŸ’š This made our whole week...You know those moments that remind you why you do this job? We had one this week.Our suppor...
30/01/2026

πŸ’š This made our whole week...

You know those moments that remind you why you do this job? We had one this week.

Our support worker Matt spent time with a client who'd completely given up on gardening. They used to love it - spent hours out there - but over time it just became too physically hard and they'd stopped trying.

So Matt said, "Right, let's figure this out."
Together they:
🌱 Set up some raised garden beds (way easier on the back and knees!)
🌱 Planted cherry tomatoes, basil, parsley, and some bright flowers
🌱 Worked out a simple watering routine that wouldn't be overwhelming

Fast forward to yesterday - our client called us, absolutely buzzing, because they'd just picked their first ripe tomato.
A tomato. Such a small thing, right? But the pride in their voice? That's everything.

That's what good support looks like. Not just helping someone get through the day - helping them get back to the things that make them THEM.

What's something you've gotten back into (or want to try again) with the right support?
We'd genuinely love to hear your stories too! πŸ‘‡

❓ Real talk time, Bundaberg...We're always trying to do better, and the best way to do that is to actually listen to wha...
28/01/2026

❓ Real talk time, Bundaberg...

We're always trying to do better, and the best way to do that is to actually listen to what people need.

So here's our question for you today: What's the biggest hassle when it comes to getting daily living support?

Is it finding the right support workers for your needs? Maybe you're having issues with time management. Understanding all the NDIS jargon? Getting support that fits around YOUR life, not the other way around? Something completely different?

Seriously - we want to know. Drop your answer in the comments.

No judgment, just genuine curiosity about how we (and the whole industry, really) can do better.

πŸ’¬Your voice matters more than you think! πŸ‘‡

πŸ“’ NDIS changes are coming - here's what you need to know!So, the NDIS is shaking things up from mid-2026 with something ...
27/01/2026

πŸ“’ NDIS changes are coming - here's what you need to know!

So, the NDIS is shaking things up from mid-2026 with something called "New Framework Planning." Sounds fancy, but it's actually meant to make things easier.

Here's the gist:
πŸ—£οΈ Less paperwork, more actual conversation
Instead of drowning in medical reports, you'll sit down with an assessor for a proper chat about your daily life and what support you actually need. You can bring whoever you want to the meeting too!

πŸ’° Your budget gets simpler
Plans will split into two parts:
A flexible budget you can use across different supports without needing approval every five minutes
AND
Stated supports for specific things like equipment

πŸ“… Longer plans = less stress
Good news - many people will get plans that last longer than 12 months. Fewer reviews, less admin headaches!

Here's the thing: This is rolling out gradually, so don't panic if nothing changes right away. Your current plan stays exactly as it is.

But it IS a good time to start thinking about your goals for when your next plan review does come around.

Got questions? Bit confused? Yeah, we get it - NDIS stuff can be overwhelming. Give us a call and we'll explain it in plain English over a cuppa (well, over the phone, but you know what we mean! β˜•)

πŸ“ž 0437 341 666

27/01/2026

Why choose HiYa Home Care Co?

Look, we could tell you we're "professional" and "experienced" and all that corporate stuff. And yeah, we are. But that's not actually what makes us different.

Here's the real deal:
We're small. Which means when you call, you're talking to someone who actually knows your name, your support worker's name, and probably what you had for breakfast last Tuesday.

We're local - Shop 4 on Perry Street. Not a franchise with head office three states away making decisions about Bundaberg from a boardroom in Sydney.

And we're choosy about our team. Not everyone who applies gets hired, because being qualified on paper doesn't mean you're good with people. Our sixteen support workers are here because they actually give a damn about this work.

This video shows a little bit... (Yes, I used AI - but only because it was so much fun to do so!)

Support that feels less like a service and more like... well, like someone who actually gets it.
That's us. That's HiYa.

πŸ“ž 0437 341 666
🌐 www.hiyahomecareco.com

🌟 Happy Australia Day from HiYa Home Care Co! πŸ‡¦πŸ‡ΊAs your local disability support and in-home care company in Bundaberg, ...
25/01/2026

🌟 Happy Australia Day from HiYa Home Care Co! πŸ‡¦πŸ‡Ί

As your local disability support and in-home care company in Bundaberg, we're passionate about helping everyone get out and enjoy the communityβ€”whether it's a beach outing or a backyard barbie.

Today, let's celebrate!

Looking for personalised NDIS support? Give us a call on 0437 341 666 or check out hiyahomecareco.com.

23/01/2026

Support shouldn't feel like a service you receive. It should feel like having the right person in your corner.

At HiYa Home Care Co., that's exactly what we do - provide genuine, personalised support that helps you live the life you want.

Local. Professional. Real.

πŸ“ž 0437 341 666 | Shop 4, Perry Street, Bundaberg
www.hiyahomecareco.com

Address

Shop 4 51-53 Perry Street
Bundaberg, QLD
4670

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