Phoenix House

Phoenix House Providing supportive, safe, and trusted counselling services in Bundaberg, Childers and Gin Gin.

Our professional team offer a wide range of counselling and support for people of all ages Phoenix House Association Incorporated has been supporting people living in the Bundaberg region since 1995, originally operating as the ‘Bundaberg Area Sexual Assault Service’. Since that time, we have grown exponentially and now provide a wide range of counselling and support services to people of all ages, for a variety of reasons, while still providing specialist support to people who have been impacted by sexual violence. We are a non-government and registered charity organisation, with many of our services funded through Federal and State Government grants. We work hard to provide a ‘No Wrong Door’ approach to meeting the mental health, therapeutic, and wellbeing support needs of our local and regional communities. If we are not able to provide direct supports, we will assist you in identifying local services who can. Phoenix House offers telehealth and phone consultations when appropriate, allowing clients who are impacted by barriers like geographic location, transport challenges, or public health concerns like COVID-19, to continue to access to service provision and resources. Phoenix House employees meet a range of disciplines inclusive of: Mental Health Accredited Social Workers, Social Workers, Accredited Counsellors, Qualified Mental Health Support Workers and several other disciplines and volunteers congruent with therapeutic counselling, education, and community support. We welcome Aboriginal and Torres Strait Islander people and provide the option of engaging with one of our cultural liaison staff. We are a diverse workforce and welcome people from Culturally and Linguistically Diverse backgrounds, and those who identify as LGBTQIA+.

As part of the QPS Sexual Violence Response Strategy 2023-2025, the Sexual Violence Response Team undertook a project to...
11/11/2025

As part of the QPS Sexual Violence Response Strategy 2023-2025, the Sexual Violence Response Team undertook a project to update the public-facing QPS website pages relating to sexual violence.

New sexual violence webpages are now live, and feature:
• New ‘Frequently Asked Questions’ page
• Updated information on affirmative consent and stealthing
• Improved navigation and streamlined quick-links, making it easier for visitors to find what they are looking for
• Extra information regarding support services
• Quick exit buttons at the top of each page
• An overall refresh of content to ensure current legislation and attitudes towards sexual violence

https://www.police.qld.gov.au/policelink-reporting/sexual-assault-aro-launch

In partnership with the National Centre for Action on Child Sexual Abuse, the University of the Sunshine Coast research ...
10/11/2025

In partnership with the National Centre for Action on Child Sexual Abuse, the University of the Sunshine Coast research team are undertaking a study to explore accessibility of child sexual abuse prevention services across Australia.
You too can contribute to this research.
You are invited to complete an anonymous online survey, which would take approximately 10 minutes. The survey is designed for service providers, professionals, community members and families, and young people over 16 years.
Participants can also enter the draw to win one of three $150 gift cards. For more detailed information and to access the survey, https://uniofsunshinecoast.syd1.qualtrics.com/jfe/form/SV_5tGOjde05WFncXQ

Meet Cristel; for her better mental health she heads outside with the animals."It's anywhere with nature, outside among ...
06/11/2025

Meet Cristel; for her better mental health she heads outside with the animals.

"It's anywhere with nature, outside among the trees, bare feet on the ground, and spending time with our menagerie of animals, which includes horses, chickens and the dogs. I feel if we all take a leaf out of a dog's book life would be simpler. They love unconditionally, sleep a lot and just have fun :)

Do you have pets? Share a pic below so we can all adore them 🐴🐶🐯🐦🐍🦎🐓🐐

Are you a compassionate clinical leader with a passion for trauma-informed care? We are recruiting a Clinical Lead to ov...
06/11/2025

Are you a compassionate clinical leader with a passion for trauma-informed care?
We are recruiting a Clinical Lead to oversee and support the delivery of high-quality, culturally safe services for individuals impacted by sexual violence.

The position will be full-time in Bundaberg, QLD
Please apply via Seek
https://www.seek.com.au/job/88352216?ref=direct-share-hirer-jobs-list

We look forward to meeting with you soon :)

Leigh is our Program Coordinator and she turns to Arts and Crafts when she needs time to reset. "Journalling, scrapbooki...
05/11/2025

Leigh is our Program Coordinator and she turns to Arts and Crafts when she needs time to reset.

"Journalling, scrapbooking and anything crafty is my happy place. I love to create."

Have you tried keeping a journal?

Phoenix House is proud to announce the appointment of Tara Perkins as its new Chief Executive Officer, marking an exciti...
04/11/2025

Phoenix House is proud to announce the appointment of Tara Perkins as its new Chief Executive Officer, marking an exciting new chapter for the organisation. Tara brings a wealth of experience in trauma-informed counselling and senior leadership within the Domestic, Family, and Sexual Violence sector. Her appointment signals a renewed commitment to expanding Phoenix House’s impact and its connection with the Bundaberg and surrounding communities.
With a strong background in clinical leadership, Tara is known for her compassionate, evidence-based approach and her ability to lead with clarity and purpose. She is a specialist in trauma-informed support and has dedicated her career to advocating for vulnerable individuals and families.
“I am very excited to have the opportunity to lead Phoenix House into its next chapter; building on strong foundations to expand impact, deepen community connections, and champion lasting change,” said Ms Perkins.
The announcement was made at the organisation’s recent Annual General Meeting, where Phoenix House also appointed their Management Committee. The newly-formed committee includes a blend of experienced and new members, all united by a shared passion for community service and advocacy.
Anne McWhirter was elected President. Anne holds a Bachelor of Social Work and is a qualified Family Dispute Resolution Practitioner. She has held numerous leadership roles in not-for-profit organisations supporting children and families across Bundaberg and Central Queensland.
Danny Carswell will serve as Secretary. With a Bachelor of Business (Management) and extensive experience in finance and administration. Gaye Steemsonrogers continues in her role as Treasurer. A Fellow of the Institute of Chartered Accountants, Gaye holds a Bachelor of Business and offers deep financial expertise.
Hayley Turner remains on the committee, joined by Amy Reinhardt, who begins her first term. Both are practicing solicitors at Payne Butler and Lang, contributing valuable legal knowledge and a strong commitment to community advocacy.
President Anne McWhirter shared, “It is a privilege to support an organisation that plays such a vital role in our community, providing specialist services to children and individuals impacted by sexual assault. Our committee is proud to work alongside Tara, and all Phoenix House staff, as we continue to strengthen our purpose to support the community.”
“Small not-for-profit organisations rely on the dedication of skilled volunteers, and it is an honour to contribute to such an essential service for our community. All members are passionate about supporting the valuable work of Phoenix House.”
Phoenix House continues to provide safe, supportive, and trusted counselling services across the Bundaberg Region, including Gin Gin and Childers, with a renewed focus on growth, innovation, and community impact.

Melbourne Cup luncheon and best dressed winners 😄 good food, great company 🐎🐎
04/11/2025

Melbourne Cup luncheon and best dressed winners 😄 good food, great company 🐎🐎

Meet Bec, when she feels like she needs a boost for her mental health she jumps on the bikes. "Motorbikes both dirt and ...
03/11/2025

Meet Bec, when she feels like she needs a boost for her mental health she jumps on the bikes.

"Motorbikes both dirt and road are my happy place.
When you're riding you think of nothing except the road ahead, the next turn, the next jump, making sure your line is right. Freedom like I've never felt.
PLUS - Chocolate! Chocolate is always a welcome addition. It makes anything better.
And Logan. Logan is my constant companion, my biggest fan and my constant source of entertainment (Logan the Dog that is)."
🏍🍫🐕

Do you have some tips you'd like to share with us? What do you do to boost a mood?

Lynette loves to get into nature for her better mental health. Do you agree it's the best place to relax and unwind?"My ...
31/10/2025

Lynette loves to get into nature for her better mental health. Do you agree it's the best place to relax and unwind?

"My mental health improves when I spend time in nature, spending time with the horses and goats (barefoot in the paddock), also listening to music and talking to my closest friend.
I also like to withdraw and have time and space to myself.
When times are really hard, I go to the beach and sit with my sister who passed away several years ago, I feel connected to her there and remember all the great memories I have with her. "

🐐🐎👣🌱🌿🏖😃

31/10/2025

Getting spooky, Happy Halloween 🎃 👻💀

Today marks Day for Daniel – Australia’s largest child safety education and awareness day, honouring and remembering Dan...
31/10/2025

Today marks Day for Daniel – Australia’s largest child safety education and awareness day, honouring and remembering Daniel Morcombe.
Conversations and Education is one of the most powerful ways to protect children. On Day for Daniel, we call on every parent, carer and educator to help keep kids safe - by empowering children to speak up, and ensuring adults are ready to listen and believe.
🌺🐝
If you would like to learn more about the Bumblebees Program that teaches Protective Behaviours through local childcare centres and at Phoenix House, please reach out.

Today, we remember Daniel - honouring his life and the enduring legacy he left to protect children across Australia.

Day for Daniel is a moment to pause, reflect, and keep his message alive - raising awareness, starting conversations, and helping children learn to Recognise, React and Report unsafe situations.

When we wear red on Day for Daniel, we stand together to protect children and together, we can make a difference. ❤️

🔗 https://bit.ly/2Z9IzWc

TOGETHER, WE CAN.October is Sexual Violence Awareness Month in Queensland.And as the month concludes, we focus on creati...
30/10/2025

TOGETHER, WE CAN.
October is Sexual Violence Awareness Month in Queensland.
And as the month concludes, we focus on creating lasting change.
Ending sexual violence requires a collective action: changing attitudes, supporting survivors and amplifying their voices. Together, we can drive real change to build communities where respect, safety and justice for all are non-negotiable.
If you want to help drive real change in our community, reach out, we can do it Together.
If you wish to talk to someone about issues of sexual violence, please contact the national sexual violence helpline 1800 Respect 1800 737 732 (24/7) or contact us at Phoenix House Bundaberg 4153 4299.

Address

33 Enterprise Street
Bundaberg, QLD
4670

Opening Hours

Monday 8am - 4:30pm
Tuesday 8am - 4:30pm
Wednesday 8am - 4:30pm
Thursday 8am - 4:30pm
Friday 8am - 4:30pm

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