Right at Home Goldfields Grampians Murray

30/12/2025

Your Support at Home statement may look a little different — but its purpose remains the same.

Each month, your statement helps you understand:
✔ what services you’ve received
✔ how your funding is being used
✔ how much of your budget remains

To help make sense of it all, we’ve put together a simple guide explaining what your Support at Home statement shows and how to read it with confidence.

We’ve also created an easy checklist highlighting the top 6 things to check each month, so you can feel informed — not overwhelmed.

👉 Read the article and download the checklist here: https://ow.ly/QlyT50XPTLx

28/12/2025

Are you happy with your current Support at Home Provider (formerly called a Home Care Package)

If you’re not happy you are allowed to change and it’s much simpler than many people realise. Your Support at Home Package belongs to you, not the provider. You get to choose who supports you.

Right at Home Goldfields Grampians Murray can guide you through the whole process with kindness and clarity.
📞 Call our friendly local team on 03 7071 4607 for a free in‑home consultation.

🌟 Why People Change Providers

Many older Australians decide to move to a new provider because of:

• Slow or unclear communication
• High or hidden fees
• Not enough care hours
• Different staff every visit
• Not feeling understood or respected
• Wanting more services, like nursing or dementia support

You deserve care that feels right for you.

✔️ How to Change Providers (Simple Steps)

1. Check your current agreement. Look for notice periods or exit fees.
2. Tell your current provider you’re leaving. Most need 14 days’ notice.
3. Get your “Support at Home” referral code from My Aged Care. Our team can assist with making this call. Don’t stress about having to do this alone. This code lets your new provider take over your Support at Home Package.
4. Choose your new provider. You can call us and we’ll help you.
5. Sign your new agreement. Once signed, we can start organising your care.
6. Your unspent funds move with you. Your old provider must transfer your remaining funds.

Right at Home can usually have you fully switched over within two weeks.

🧡 Questions to Ask a New Provider

• Are your caregivers trained and police‑checked?
• Can I choose or change my caregiver?
• Will I see the same people regularly?
• Do you offer nursing or dementia support?
• Are you approved for government‑funded Support at Home Packages?
• Can I leave if I’m not happy?

At Right at Home Goldfields Grampians Murray, the answer to all of these is YES.

❓ Common Questions

Will I lose my funding?
No — your Support at Home Package follows you.

Can I switch while still receiving services?
Yes. Your care can overlap during the change.

How long does it take?
Usually 2–4 weeks, depending on notice periods.

Does Right at Home charge exit or management fees?
No. We believe in clear, fair pricing.

🌼 Ready to Make the Switch?

If you want better communication, more support, or simply a provider who truly listens, we’re here to help.

📞 Call Right at Home Goldfields Grampians Murray on 03 7071 4607.
Our friendly team can arrange a free in‑home consultation and Tamara will guide you step‑by‑step.

You can also find us on the My Aged Care website under:
Right at Home Right Care

24/12/2025

Observe your loved ones over Christmas and if concerned call us at Right at Home on
7071 4607

Noticing changes at home? Discover 8 subtle signs your loved one may need in-home care — and how Right at Home can help.

22/12/2025

When someone takes the time to leave words like these, it reminds us why what we do matters. 💙

Behind every testimonial is a real story — a family navigating aged care, feeling overwhelmed, and finally finding support that listens and helps.

We’ve shared one of those journeys in our latest blog:
👉 The Day Everything Changed: Finding Real Support in Aged Care 🔗 https://ow.ly/O9QA50XLX0L

If you or someone you love is feeling unsure where to start, you don’t have to do it alone. Our local team is here to help.

18/12/2025

🌟 Your Care, Coordinated 🌟

At Right at Home Goldfields Grampians Murray Region, your Care Coordinator isn’t just anyone — they’re a Registered Nurse with decades of experience.

What is Care Management?
It’s the ongoing coordination of your services to make sure your care reflects your goals, preferences, and wellbeing needs over time. Your Care Manager is your single point of contact. Someone who understands you, checks in regularly, and ensures your care evolves as your needs do.

With RAH GGM, Care Management means:

• Personalised care planning and service setup
• Coordinating carers and allied health professionals
• Regular reviews and proactive adjustments
• Advocacy for your independence and wellbeing

💡 If your provider doesn’t offer this level of expertise, it may be time to change. With RAH GGM, you’ll never have to manage your care alone.

📞 Contact us today to learn how our Care Management model helps you live safely and confidently at home.

18/12/2025

Your care should change when you do.
At Right at Home, our Care Managers check in regularly to make sure your support is still right for you — not just at the start, but every step of the way.

📌 Monthly check-ins
🏡 Quarterly in-home visits
🔁 Adjustments when your needs change
💬 A friendly face you can call anytime

💬 “Knowing someone understands Dad and makes sure his care adapts… that’s priceless.” – Family member

👉 Read how our Care Management model keeps your care coordinated and personalised.
📖 https://ow.ly/SAen50XyUbf

📞 Have questions about your care plan? Contact your local office — we're here to help.

12/12/2025

Merry Christmas from the Right at Home team in the Goldfields Grampians Murray office. I am so fortunate to have such an amazing team to work with.

10/12/2025

Sometimes the smallest support makes the biggest difference. ❤️

One of our clients recently shared how he stopped asking family for help with simple things like shopping or visiting mates — because they were already so busy taking him to medical appointments.

With Right at Home transport support, everything changed.
He’s back out in the community, visiting friends, doing his own shopping, and enjoying life on his terms again. And his family finally has time to simply enjoy being a family.

Our new blog shares his story and how transport support can make everyday life easier, safer and more enjoyable.

👉 Read the blog: https://ow.ly/pwtV50XG5Qt
👉 Learn more about companionship & social support: https://ow.ly/mqb350XG5PR

05/12/2025

“Teamwork in action!

Our nursing and admin team came together today to plan stronger client support.”

02/12/2025

🎄✨ Looking for meaningful and easy Christmas activities to enjoy with clients, carers or family?

Our new blog shares three simple festive crafts perfect for older Australians:
🌿 A beautiful Australian greenery wreath
🎄 A colourful paracord Christmas tree
💌 Handmade Christmas cards

These activities are low-mess, relaxing, and wonderful for sparking conversation, connection and creativity.

Celebrate the season with something handmade and heartfelt.
👉 Read the full guide here: https://ow.ly/Wg2e50XAt7S

25/11/2025

HIRING: In need of Personal Care Workers (PCW) in the Ballan/Bacchus Marsh area. Please call the office if this interests you
7071 4607
Please feel free to share with your friends.

23/11/2025

“I didn’t feel like me anymore.”

That’s what Margaret told us before her daughter reached out to Right at Home.
With gentle, respectful personal care — help with showering, grooming, and daily routines — Margaret found herself smiling in the mirror again.

Because sometimes, getting care isn’t about losing independence — it’s about getting your confidence back.

💛 Do you want to learn more about personal care?
Find out how Right at Home can help you or your loved one feel like themselves again.
👉 https://ow.ly/UWJw50Xp8wl