PSR Plan Management Pty Ltd

19/12/2025

We'd like to wish everyone a Merry Christmas & safe holiday season.

Our office is now closed until Tuesday 6th January. Please email hello@psrpm.com.au for urgent enquiries.

During our closure period there will be two claims runs on Mon 22nd & Mon 29th Dec.

We look forward to seeing everyone in the new year

05/12/2025

Mark your calendar, there are some changes to our normal operating hours this festive season.

We will be reducing our activity from close of business Wednesday, 24 December 2025. With regular operations resuming Friday, 2 January 2026. During this time NDIS Offices will be closed.

The NDIS Contact Centre will continue to assist with urgent enquiries between 8 am and 8 pm (local time AEDT) Monday to Friday, excluding national public holidays.

You can learn more at 💻 https://ow.ly/mex550Xv9WE

01/12/2025

Happy 1st December everyone. November monthly usage statements were system generated and emailed today. Please reach out to us if you have any questions.

We are now only a hop and skip away from our annual Christmas Closure. We have been sending providers Christmas Closure notices since the beginning of November. Please see below our Christmas Closure days and invoice processing schedule:

**IMPORTANT MESSAGE: Festive Season Period**

During this year’s festive season, our office will be closed commencing Friday 19th December and returning Monday 5th January. We will be running two claims runs during our closure period.

Our invoice processing will be as follows during this period:

Thursday 18th December – extended office hours 9am to 5pm – invoices will be paid Monday 22nd December
Friday 19th December – office closed
Monday 22nd December – office closed invoices will be processed – invoices will be paid Wednesday 24th December
Tuesday 23rd December – office closed
Wednesday 24th December – office closed
Thursday 25th December – office closed
Friday 26th December – office closed
Monday 29th December – office closed invoices will be processed – invoices will be paid Wednesday 31st December
Tuesday 30th December – office closed
Wednesday 31st December – office closed
Thursday 1st January – office closed
Friday 2nd January – office closed
Monday 5th January – normal office hours of 9am to 4pm Monday to Thursday resume

Send a message to learn more

24/11/2025

Happy Monday everyone 🌸 A friendly reminder that the changes to the NDIS PAPL take effect today. It's worth having a read of this resource shared by the NDIS

📢 Updated NDIS Pricing Arrangements and Price Limits 2025-26 prices released in October are effective today, 24 November 2025. This includes the new price limit for art and music therapies.

NDIS providers, participants and their families and carers are encouraged to review the pricing arrangements page for all up-to-date pricing information and documents.

Download the updated NDIS Pricing Arrangements and Price Limits 2025-26 and support catalogues at 💻 https://ow.ly/GA8W50XwAYk

14/11/2025

We've been seeing lots of changes to children's plan in recent months. The NDIS have released this new children's booklet to help parents understand what good support for children looks like

We have made an easy-read Quality Supports for Children booklet, to help you understand in simple terms what providers should and must not do when providing care to your children.

A list of what services should be provided to your child to support their needs can be found in the booklet.

Check out the easy read booklet at 💻 https://ow.ly/1jQ550XoaBi

NDIS Quality and Safeguards Commission

20/10/2025

Hot off the press changes to STA now referred to as STR

Short term accommodation is now called short term respite.

We spoke with participants, families and carers about this change. Most told us that short term respite better reflects the value of informal supports and the importance of sustaining these relationships.

We know some people have concerns about the word ‘respite’, but many carers and families use and understand it well. After considering all the feedback, we chose this name because it’s clear and widely recognised.

Short term respite gives you time away from your usual care arrangements, while your primary informal supports take a short break.

We’ve updated Our Guideline to make it easier for you to understand and use. It explains:

✅ who can use short term respite

✅ what it includes

✅ how it works

✅ where it can be used.

Learn more at 💻 https://ow.ly/zfKC50XeIwe

14/10/2025

The NDIS have released a new PAPL today & new OG for Therapy Support

📢 We've updated the NDIS Pricing Arrangements and Price Limits 2025-26.

The Pricing Arrangement and Price Limits lists the price limits for supports and any requirements related to claiming those supports. We regularly make changes to these documents to ensure that pricing and claiming guidance is in line with current policy.

The updates take effect on 24 November 2025.

By sharing this information earlier, we're helping to ensure:

👉 participants and families have more time to plan their funding

👉 providers have more time to prepare their services.

We have also released a new Operational Guideline for Therapy Supports.

Read the full update at 💻 https://ow.ly/CXXE50XaQ7B

12/10/2025

The government wants to make sure the National Disability Insurance Scheme (NDIS) supports are safe, suitable and cost-effective for people with disability.

The NDIS Evidence Advisory Committee will review a range of supports to provide advice to government. The committee is looking at the first 6 supports.

Whether you use these supports or other supports for similar goals, research them or simply care about the NDIS — we want to hear from you.

Your input will help inform advice to government to improve outcomes for NDIS participants.

🗓️ Consultation closes 11:59 pm AEDT 9 November 2025.

For more information, see the comments below👇

01/10/2025

NDIS Payment Delay - please be advised the NDIS Provider Payment Portal has encountered an outage overnight. This outage appears to be Australia wide. We are awaiting an update from the NDIS with an ETA on payments. We will post an update when we have more information.

24/09/2025

The team at DSC have written this great article on 'what qualifications, training, etc does my independent support worker need' . With more & more support workers choosing to operate as independents this article is a great source of information.

If we had a dollar for every time we’re asked this question, we’d have enough for a house deposit (well, probably in like 65 yrs… but that’s just the housing market for you). If you work in the NDIS, it’s a question you’ve probably been asked too:

“What qualifications/ registrations/ insurance do I need to enter the sector as an independent, unregistered disability support worker?”

In our latest Ask DSC, our resident risk and compliance guru Paula Spencer goes through the basic requirements workers need to meet- from the code of conduct to data security to running a business in Australia.

So next time someone asks you that question, you can flick them this article.

https://teamdsc.com.au/resources/ask-dsc-what-do-independent-support-workers-need-in-order-to-work-in-the-sector

21/09/2025

Highly recommend everyone complete this community survey on the design of the new Thriving Kids program. This is your opportunity to help shape the future 😀

📣 Have your say and help shape Thriving Kids.

Thriving Kids is a national initiative to improve services and support for children aged eight and under with developmental concerns or mild to moderate disability.

Families, carers, community members and professionals can share their experiences with support services for children with disability, including developmental delay and autism.

You can participate by either:
🔸 making a written submission by Friday 3 October 2025
🔸 completing a short community survey by Friday 10 October 2025.

Your input will help inform the design of the Thriving Kids program.

Find out more by visiting the link below. 👇

09/09/2025

The NDIS have released this helpful easy read for children's supports 😀

Our new easy-read Quality Supports for Children booklet explains what quality support for children should look like in simple terms.

It details what good support looks like, what's not okay and questions to ask the people or providers helping your child.

This new booklet tells you what to expect from the people supporting your child with rules in place to keep them safe and to help them thrive when accessing NDIS supports.

Check out the new easy read booklet at 💻 https://ow.ly/V2h150WQV77

NDIS Quality and Safeguards Commission