Strong Foundation Support

16/12/2025

People often ask why I’m so passionate about educating both NDIS participants and providers.

Part of it is personal. I live with a disability myself.

I know what it’s like to rely on systems, supports, and other people just to live your day-to-day life. When information is unclear, when rules are misunderstood, or when someone gives you the wrong advice, you’re the one who pays for it.

I’ve seen participants miss out because they didn’t know how to access their funding.
I’ve seen providers make mistakes because no one ever explained the basics properly.
And I’ve felt how exhausting it is when you’re expected to “just figure it out.”

Education changes the power balance.

When participants understand their plan, they have more control.
When providers understand their role, support is safer and more respectful.
And when both sides understand the system, people don’t fall through the cracks.

This isn’t theoretical for me. It’s lived.

That’s why I work in this space.

I focus on plain language, practical examples, and straight answers, so people can make informed decisions and supports actually work the way they’re meant to.

16/12/2025

Daintree Discovery Centre makes the rainforest more accessible to everyone! 👇
👉 https://www.youtube.com/watch?v=yHx4YXVsJgw

The centre has step free pathways, ramps, and accessible boardwalks that let visitors experience the rainforest comfortably. There are accessible toilets, seating along the walkways, and clear signage throughout the site.

There are also audio guides and interactive displays that help bring the rainforest to life in an inclusive way.

If you’re planning a visit and want an inclusive experience in one of the world’s oldest rainforests, this is worth a look. 🌳✨

The Daintree Discovery Centre offers a range of features to support visitors with mobility challenges, sensory needs and other access requirements. The Jarra...

15/12/2025

👉 If you want help understanding your NDIS plan or building real-life skills, visit www.strongfoundationsupport.com.au

Or send me a message here.

15/12/2025

The session will be recorded if you can’t attend live.
Book here:
https://www.trybooking.com/events/landing/1513537

Date: Friday 2 January 2026
Time: 6:00 PM – 7:00 PM (QLD time)
Location: Zoom

If you’re a support worker and the NDIS paperwork feels confusing, this session is for you.

As a support worker, you’re expected to understand things like service agreements, intake forms, progress notes, and invoices. Most people are never properly shown how this stuff works. You’re just expected to know.

That’s where stress and mistakes creep in.

I’m Allan from Strong Foundation Support.
I’ve worked in the NDIS for seven years across support work, coordination, coaching, and mentoring. Everything I teach comes from real shifts, real clients, and real paperwork you deal with on the job.

This is a practical session that explains the documents support workers are expected to understand, in plain language.

We’ll cover:
• Service agreements. What they are and why they matter
• Intake forms. What information is collected and why
• Progress notes. What to write after each shift and how to protect yourself and the participant
• NDIS-compliant invoices. What needs to be included so you get paid without delays

You’ll finish the session actually understanding what’s expected of you, instead of guessing.

You’ll also receive:
• A service agreement example
• An intake form template
• A beginner-friendly progress note template

I offer 1:1 NDIS Mentoring to help you build skills, confidence and independence.
I also provide Support Coordination and Psychosocial Recovery Coaching.

To find out how I can help, visit: www.strongfoundationsupport.com.au

Or just send me a message here.

12/12/2025

Every week I see people struggle with the same problems in their NDIS plans, and most of it comes down to confusion, lack of preparation, or not being told how the system actually works.

Here are the four most common mistakes and the simple fixes that make a big difference.

1. Not preparing for planning or review meetings
Most people walk in with nothing written down. No examples. No evidence.
This usually leads to a plan that doesn’t match your real needs.
A quick fix is to write down three things before the meeting:
• what’s hard
• what support you need
• real examples of when things go wrong
Bring that list. It guides the whole conversation.

2. Not using funded supports properly
Many people underspend because they don’t understand what each funding category is actually for.
Learn the difference between Core, Capacity, and Capital.
And if you don’t understand something, ask your support coordinator or a provider to explain it clearly.

3. Misunderstanding Support Coordination
Support Coordination isn’t just about booking services.
A good SC should help you understand your plan, problem-solve, and build skills.
A simple test: ask them, “How will you help me build my skills and understand my plan?”
If they can’t answer, they’re not the right fit.

4. Not exploring enough providers
If you only use the first provider you speak to, you might miss better options.
NDIS is built on choice and control.
Talk to at least two or three providers and ask them:
• What do you charge?
• How do you work?
• How will you help me reach my goals?
Pick the one who gives clear, confident answers.

I’ll be breaking down each mistake in more detail in future posts so you can get the most out of your plan.

If you want more clear, practical NDIS education, follow this page or get in touch any time.

I offer 1:1 NDIS Mentoring to help you build skills, confidence and independence.
I also provide Support Coordination and Psychosocial Recovery Coaching.

To find out how I can help, visit: www.strongfoundationsupport.com.au

Or just send me a message here.

11/12/2025

I’m Allan from Strong Foundation Support. I’ve worked in the NDIS for years and I know how confusing the paperwork is when you’re starting out.

I’m running a one-hour online session that explains the key documents you’ll use, in plain language, so you know what you’re doing before your first shifts.

What we’ll cover:

Service Agreements
What they are and how they are used

Intake Forms
What they are and how to use one

Progress Notes
What to write, how to keep it clear, and how to protect yourself and the participant.

NDIS-compliant Invoices
What needs to be included so you get paid without delays.

You’ll learn what each document is, why it matters, and how it affects your day-to-day work.

You’ll also receive:

A Service Agreement template
An Intake Form template
A Progress Note template

These tools are designed to take the stress out of your first few shifts.

Cost: $35 per person
Includes the live session and all templates. If you missed the session it will be recorded

Event details:
📅 Friday 2 January 2026
🕕 6:00 PM – 7:00 PM (UTC+10)
💻 Online

👉 Book here: https://www.trybooking.com/1513537

If you’re new to the NDIS or want to start your role with confidence, this session will help.

10/12/2025

Astalty has released a new scheduling update, and it solves many of the problems NDIS providers deal with every day. You can see your whole week on one screen, switch between day, week, or fortnight views, and filter by worker or participant. It also flags double bookings, shows gaps, and auto-fills client info when creating shifts. Workers can update their own availability, which cuts out the back-and-forth messages and reduces errors.

For providers, this means fewer missed billable hours. For participants, it means cleaner rostering and fewer mistakes. If you’re managing multiple workers or growing your business, this update makes life easier.

If you want to try it, the link and my affiliate code are below.
Use coupon code STRONGFOUNDATION when you subscribe.

Try Astalty here: https://astalty.com.au/

Subscribe for more practical NDIS tools, real examples, and support coordination tips that actually make sense.

I offer 1:1 NDIS Mentoring to help you build skills, confidence and independence.
I also provide Support Coordination and Psychosocial Recovery Coaching.

To find out how I can help, visit: www.strongfoundationsupport.com.au

Or just send me a message here.

08/12/2025

What to Do When Your NDIS Supports Shut Down Over Christmas

Most NDIS providers take a break over the Christmas period. This can affect your daily routine, therapy, and access to help. Here are a few things that can make the break safer and easier to manage.

1. Confirm shutdown dates
Ask your support workers, therapists, and organisations when they are closed. Also check if they have an on-call number or after-hours process.

2. Book urgent tasks now
If you need equipment repairs, medication reviews, or important appointments, organise them before Christmas. Many services won’t reopen until January.

3. Know your backup supports
Think about who you can contact when your regular team is away. This might be a trusted family member, friend, GP, or a service that stays open.

4. Have a plan for tough days
Holiday periods can be stressful. Write down a simple plan for what you’ll do if your mental health drops or routines slip. Include people you can call and strategies that help you feel grounded.

5. Know when to call for urgent help
In an emergency, call 000. If you need immediate emotional support, Lifeline is available 24/7.

Planning ahead helps you stay safe and supported through the holiday shutdown.

🟦 I offer 1:1 NDIS Mentoring to help you build skills, confidence & independence.
🟦 I also provide Support Coordination and Psychosocial Recovery Coaching.

👉 To find out how I can help, visit: www.strongfoundationsupport.com.au
Or just send me a message here.