Achieving Solutions

Achieving Solutions Josephine does not work with or use a model or system and try and make it fit. She works with you as an individual.

Family Dispute Resolution (FDR) has complimented my mediation and counselling practice. After completing collaborative law practice in the family law jurisdiction and then becoming a nationally accredited mediator I was beginning to work more in the family law space. This combination of experience enabled a very balanced and holistic approach with FDR.

Today it is becoming more apparent that not all cases have to end up in court or be bitterly litigated. There are so many more mutually beneficial, collaborative processes and ways of dispute resolution that can and will benefit the client, particularly children - financially, emotionally and in a more timely manner. With my years of therapeutic experience, collaborative practice training in the family law jurisdiction and FDR studies with the College of Law, I am in a perhaps unique position to offer a holistic approach to FDR. I am able to bring so many aspects of the process of what I see as necessary for successful dispute resolution, and as an independent FDR practitioner within the legal industry. My work as a Counsellor spans a variety of areas, including personal & relationship counselling, childhood development and parenting, workplace, careers, grief and loss. This has provided me such an opportunity to assist people from all walks of life where I have been trusted into the ultimate privacy of their lifestyles and homes. As a workplace mediator with a diverse working life I have a very good understanding of different working sectors experiencing such a range of dynamics, I understand how workplace disputes can evolve and quickly escalate. With almost 3 decades in the public sector I have developed a thorough understanding of the machinery of Government in NSW, and the Commonwealth level. This includes the formulation and implementation of public policy, regulation reform, design and delivery of government programs and services and the Parliamentary process. My leadership style is strongly affiliative and collegiate and I utilise emotional intelligence to create bonds and harmonious relationships within the teams I lead. I believe in being a “results orientated” leader who clearly articulates objectives but allows subordinates considerable autonomy in how they deliver outcomes. All these experiences have engendered a deep interest in, and engagement with the local community sitting on varied Boards in the capacity of Board Member, Vice President, President and Board Advisory.

11/12/2025
11/12/2025

$1,720 ➝ $24,000 per year - A Life-Changing Tribunal win 🏆

When Child Support delegates let you down, there is still hope.

Our client came to us after 18 exhausting months battling the Child Support Agency.
Despite caring full-time for her 2-year-old son, she was assessed to receive just $1,720 per year, all because the father claimed a zero income while running a company turning over $1.5–$2 million annually 🙄

Through extensive, intrusive and exhausting change of assessment and objections processes with Child Support, both decision makers concluded that $1,720 per year was “fair, just and equitable.” 🤯
Her confidence in the system was gone. She was ready to give up.

✨ Then she contacted us.

We took her case to the Administrative Review Tribunal (ART)

Crystal represented her personally and:
✅ Presented clear evidence of the genuine costs of raising her child based on facts, evidence and precise calculations including daycare fees and day to day expenses 
✅ Highlighted the father’s substantial financial capacity and discretionary spending 
✅ Delivered strong, strategic submissions showing why $1,720 was nowhere near equitable
✅ Argued for an assessment aligned with reality around $25,000 per year based on these facts
✅ Articulated why it would be fair to backdate this decision and set the decision in place for an extended period to ensure consistency and certainty

🔥The Result? A Life-Changing Victory for our client
The Tribunal ordered:
🔹 Child support increased to $24,000 per year
🔹 Backdated to May 2024, the date our client first sought help from Child Support 
🔹 Indexed annually with CPI
🔹 Set until December 2029

This win means our client can finally provide for her child without the constant financial strain.

💬 Our Message to Parents Feeling Defeated:
Don’t give up.
When the system fails you, we fight for you. And we know how to win.

SOCIAL SCIENCE CONSULTING ROOMSJUST WALK IN AND READYHEART OF CAMDEN NSWAn experienced Mental Health Social Worker and c...
11/12/2025

SOCIAL SCIENCE CONSULTING ROOMS

JUST WALK IN AND READY

HEART OF CAMDEN NSW

An experienced Mental Health Social Worker and counsellor currently have beautiful space available in Camden – ready for immediate use.

Consulting rooms are elegantly decorated, fully furnished, with an abundance of natural light and part of a well-established practice (Talkingminds) in the heart of Camden, Macarthur region.

Located on the main street, the practice offers convenience and a welcoming atmosphere with the utmost assurances of professionalism, integrity and compliance.

What’s included:

• Room use available 6 days a week
• Spacious waiting area, kitchenette, and small balcony
• Internet and essential amenities
• Option to join practice EFTPOS/HICAPS facilities

The rooms are generously sized (there are 2 available), with no adjoining walls between consult spaces – ideal for individual sessions, couples, group work, or supervision.

With over 20 years of establishment, and a strong track record of multi-disciplinary group practice focus, the practice also offers strong potential for cross-referrals.

Rates - Negotiable

• Full day rates
• Discounted weekly & multi-day rates available
• Half-day and casual rental options considered

If this sounds like the right fit for your practice, please contact Trudy Wilson

Member Australian Association of Social Workers
Mental Health Social Worker, Counsellor & Coach

10/12/2025
10/12/2025

When you step back, your child steps up.

Every small struggle...tying a shoe, packing a bag, solving a tiny problem ...builds the confidence they’ll use for the rest of their life.

Stand close, support gently, and let capability grow.

You're not raising perfection.
You’re raising resilience. 💛

Address

Argyle Street
Camden, NSW
2570

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm

Telephone

+61493142622

Website

Alerts

Be the first to know and let us send you an email when Achieving Solutions posts news and promotions. Your email address will not be used for any other purpose, and you can unsubscribe at any time.

Shortcuts

Share

Share on Facebook Share on Twitter Share on LinkedIn
Share on Pinterest Share on Reddit Share via Email
Share on WhatsApp Share on Instagram Share on Telegram

Category

Achieving Solutions Counsellng & Mediation Services

Hi,

I’m Josephine Byrnes-Luna, a Registered Professional Counsellor, Professional Supervisor and Nationally Accredited Mediator (NMAS) working with individuals, couples, families and professionals across a range of workplace disputes, personal, professional and family situations, (Established 2007). Prior to this I have almost 30 years in Government developing a thorough understanding of the machinery of Government in NSW, and at the Commonwealth level within leadership and advisory roles.

My work as a Counsellor spans a variety of areas, including personal & relationship counselling, childhood development and parenting, workplace, career & management coaching / mentoring, grief and loss and I practice in Collaborative Law in the Family Law jurisdiction. This has provided me such an opportunity to assist people from all walks of life where I have been trusted into the ultimate privacy of their lifestyles and homes.

As a mediator with a diverse working life I have a very good understanding of different working sectors experiencing such a range of dynamics, I understand how workplace disputes can evolve and quickly escalate.