14/11/2025
Bullying and Harassment at work is NEVER ok. Workers deserve to feel safe and respected every single day.
Media Release from the Health and Community Services Union.
Damning statistics show the bleak state of affairs at Albury Wodonga Health
The mental health workforce at Albury-Wodonga Health (AWH) are at breaking point with HACSU demanding immediate intervention from the Victorian and New South Wales governments to address the escalating crisis, where chronic underfunding, unsafe workloads and cultural dysfunction are negatively impacting workers and consumers.
Shocking workforce data has revealed that 49% of HACSU members working in the public mental health system across Wodonga, Wangaratta, Beechworth, Benalla and Albury have personally experienced bullying and harassment, with a further 40% saying they witness it happening to other colleagues. Staggeringly, 76% say the source of the bullying and harassment is the AWH Executive and/or Senior Leadership.
Of great concern is that 73% of mental health members say that they feel unsafe raising concerns about inappropriate behaviour or workload with management due to fear and 61% strongly disagree that AWH care about their psychological safety obligations under the Occupational Health and Safety Act.
Members have reported that the cultural issues plaguing the service are amplified by the extreme over-reliance on locum registered nurses and allied health staff, and some psychiatrists working remotely resulting in it being difficult for them to have a handle on consumers and participate actively in clinical governance.
HACSU holds serious concerns regarding psychiatrists working remotely and their capacity to safely conduct assessment orders within the required 24-hour timeframe, the broader use of restrictive intervention authorities, and their ability to adequately support multi-disciplinary teams on wards and in the community. Remote psychiatric practice raises significant questions about the quality, timeliness, and safety of care, particularly in acute and crisis situations where in-person assessment is critical.
These issues are long-standing and stem from a failure of non-mental-health senior leadership to understand and support specialist mental health practice. Such failures are out of step with what is required under the Mental Health and Wellbeing Act and the recommendations of the Royal Commission.
The crisis comes amid ongoing leadership turmoil and delays to the long-promised hospital redevelopment, leaving staff demoralized and the community without confidence in their local health service. Despite years of warnings from workers, clinicians, and unions, state and federal governments have failed to deliver a plan to stabilize the workforce, fix the culture, and fund the service properly.
"Our members are telling us they're drowning", said Assistant Branch Secretary Rebecca Sprekos. "They're working double shifts, managing impossible patient loads in a climate of over-reliance on locums, some psychiatrists working remotely - even overseas in a a toxic workplace culture, while trying to wrangle a broken and underfunded service".
This is not simply a matter of resources. It is the result of systemic and repeated failures by Albury Wodonga Health to value their mental health workforce. The system is not safe for consumers or for the clinicians working within it, and urgent intervention is required to restore a dedicated, specialist mental health service that puts safety and care first