Home Care Experts

Home Care Experts Home Care Experts is a Registered NDIS provider delivering services across the Greater Melbourne Area

Some days our support team just quietly blows us away.The other day, one of our support staff pulled our Service Manager...
05/02/2026

Some days our support team just quietly blows us away.

The other day, one of our support staff pulled our Service Managers aside and said, “Hey, I think we need to talk about how things are going for this participant.” Not because there was a problem, but because they genuinely wanted to make things better.

They’d noticed a few small changes like routine, mood, comfort levels, the kind of details you only pick up when you actually care and pay attention. Instead of keeping it to themselves, they suggested we get everyone on the same page and shared practical ideas on how we can adjust support to make the participant feel safer, more settled, and properly understood.

It turned into a really good team discussion. No egos, no “that’s not my job”, just people focused on doing the right thing for the person we support.

This is what good care really looks like. Not big speeches. Just staff who notice, speak up, and look out for our participants like they would for their own family.

Proud of this team, always.

Here’s Rah.Each morning, he begins his day with intention. The house is calm, the pace unhurried. He prepares a healthy ...
02/02/2026

Here’s Rah.

Each morning, he begins his day with intention. The house is calm, the pace unhurried. He prepares a healthy breakfast on his own, not because he has to, but because it helps him feel ready. Ready for the day. Ready for himself.

There’s no noise, no pressure. Just focus, routine, and a quiet sense of self belief building with every small step.

Once breakfast is done, Rah opens his laptop and joins his online session independently. He shows up. He engages. He gives it his best, day after day. Not for recognition, but because he knows this is part of moving forward.

What we admire is the determination to keep going, even when no one is watching. The kind of resilience that often goes unnoticed, yet deserves to be celebrated.

Today we ran a focused training session for our support workers working in high-intensity support environments.Our Servi...
29/01/2026

Today we ran a focused training session for our support workers working in high-intensity support environments.

Our Service Manager led an in-depth discussion on diabetes management and the safe administration of subcutaneous injections. The session covered recognising early warning signs, understanding blood glucose levels, correct injection techniques, and the importance of following individual care plans and safety protocols.

It was great to see such strong engagement from the team and thoughtful questions throughout the session. Ongoing training like this ensures our staff feel confident, capable, and supported to deliver safe, high-quality care to the people we support every day.

Today, we pause as a nation to remember the lives lost in the tragic Bondi incident.Our hearts are with the families, fr...
21/01/2026

Today, we pause as a nation to remember the lives lost in the tragic Bondi incident.

Our hearts are with the families, friends, and loved ones who are grieving an unimaginable loss. No words can truly ease the pain, but we stand in solidarity with the community during this time of deep sorrow.

We work closely with individuals, families, and communities every day. Moments like this remind us how precious life is and how important it is to look out for one another, to check in, to offer kindness, and to hold space for compassion.

Today is a day to reflect, to mourn, and to stand together as Australians.

We honour those who lost their lives and extend our deepest condolences to everyone affected.

🕯️

While one of our participants was so keen and excited to visit the Australian Open that’s currently happening, we decide...
19/01/2026

While one of our participants was so keen and excited to visit the Australian Open that’s currently happening, we decided to do a little digging to understand what the experience would actually be like for them. What started as a simple question quickly turned into something that genuinely surprised us.

We expected a few accessibility features here and there. What we found instead was a whole event designed with inclusion in mind.

From accessible seating that offers clear views of the court, to step free pathways across the venue, quiet spaces for people who need a break from the noise, and thoughtful services for people with vision or hearing impairments, the level of consideration was impressive. It was clear that accessibility wasn’t added as an afterthought. It was built into the experience from the ground up.

What stood out most was how easy it felt for someone with a disability to simply enjoy the day like anyone else. To arrive, move around, watch a match, grab food, and soak in the atmosphere without constantly needing to ask for help or feel out of place. That sense of independence and dignity makes a huge difference.

Seeing this reminded us why access to community events matters so much. When spaces are designed well, people don’t feel limited by their disability. They feel included. They feel welcome. They feel like they belong.

It’s encouraging to see major events taking accessibility seriously, because moments like these create memories, confidence, and joy. And for our participant, just knowing that this experience was possible meant everything.

Some people have a way of bringing calm and light into a room just by being there. Kathy is one of them, and behind that...
13/01/2026

Some people have a way of bringing calm and light into a room just by being there. Kathy is one of them, and behind that warmth is a quiet determination to keep building a more independent life. She heads out into the community, chats with strangers like old friends, and takes her finances seriously, tracking her spending, planning ahead, and making deliberate choices because she knows that financial independence is just as important as physical independence.

Her goal of buying her own car and getting back into work is not just about transport or income; it is about dignity, control, and being able to decide her own future. What is powerful about Kathy is not only her positivity but also her discipline, showing exactly what the NDIS is meant to enable when the right supports are in place, not dependency but self-determination, not limitation but momentum, and watching her build her confidence, savings, and independence day by day is a reminder that real support creates long-term freedom, not short-term fixes.

Here’s to Kathy, and to all the moments and milestones still waiting for her.

Mattel has released its first autistic Barbie. What got us was the detail. The headphones. The fidget. The communication...
12/01/2026

Mattel has released its first autistic Barbie. What got us was the detail. The headphones. The fidget. The communication device. The way the doll is designed to reflect real autistic experiences, not a stereotype. You can tell this was made with input from autistic voices, not just a boardroom idea.

For a lot of kids, toys are the first place they learn who belongs and who does not. Growing up, most shelves only showed one version of “normal”. If this doll existed years ago, so many children might have felt seen a little earlier.

This is not about a doll fixing everything. It is about normalising difference early. About kids learning that being autistic is not something to hide or explain away. It is just part of who someone is.

Small things like this matter more than we realise. They shape empathy quietly, without lectures.

Genuinely glad to see this step. And hoping it is not the last one.

Image Ref: theguardian.com
Photo by: Paul Michael Hughes

Understanding NDIS personal care support can feel overwhelming for participants and families.From help with showering an...
12/01/2026

Understanding NDIS personal care support can feel overwhelming for participants and families.

From help with showering and dressing to mobility, continence care, and daily routines, personal care support plays a vital role in maintaining dignity, safety, and independence at home.

We’ve created a simple, easy-to-understand guide that explains:
• What NDIS personal care support includes
• Who is eligible and how it is funded
• What quality personal care should look like
• How families can choose the right support

Whether you’re a participant, family member, or carer, this guide is designed to give you clarity and confidence.

👉 Read the full guide here:
https://www.homecareexperts.com.au/ndis-personal-care-support-in-australia-a-complete-guide-for-participants-and-families/

Please share with anyone who may find this helpful

Victoria is currently facing extreme weather, with severe heat above 40°C, strong winds, and catastrophic fire danger wa...
09/01/2026

Victoria is currently facing extreme weather, with severe heat above 40°C, strong winds, and catastrophic fire danger warnings across large parts of the state. With active bushfires, evacuation alerts, and total fire bans in place, safety remains the priority.

As conditions unfolded, our carers were informed early and clearly. Instead of reacting late, we focused on calm communication so our team understood the risks, stayed alert, and felt confident in what needed to be done.

Participants in higher-risk areas were supported to prepare ahead of time. Essential items were packed, medications and documents kept ready, and plans put in place so no one felt rushed or unsure if conditions changed.

Carers also ensured participants remained in safe, cool environments, stayed well hydrated, and felt reassured during what can be an anxious time. Regular check-ins and clear guidance made a real difference.

Throughout the day, our team closely monitored official emergency updates and followed all directions from authorities, knowing how quickly situations like this can change.

What stood out most was the care and professionalism shown by our carers. Calm, prepared, and compassionate when it mattered most.

Victoria is currently under a heatwave warning, with extreme temperatures expected over the coming days.We’ve put togeth...
07/01/2026

Victoria is currently under a heatwave warning, with extreme temperatures expected over the coming days.

We’ve put together an important update on how heat can affect health, who is most at risk, and practical steps to stay safe this summer, especially for NDIS participants and support workers.

👉 Read the full alert and safety guidance here: https://www.homecareexperts.com.au/heatwave-warning-victoria/

As the year kicks off, we are excited to launch something new at Home Care Experts.The HCE Podcast🎙️is our space to sit ...
05/01/2026

As the year kicks off, we are excited to launch something new at Home Care Experts.

The HCE Podcast🎙️is our space to sit down, slow things down, and talk about what really matters in the NDIS sector. Joined by Maria, Ankit, and Heather, each episode brings honest conversations around the challenges, changes, and realities of disability support in Australia.

From navigating NDIS updates to sharing real experiences from the frontline, this podcast is about clarity, learning, and community. No complicated language. No filters. Just meaningful discussions aimed at supporting participants, families, and providers to feel more informed and confident.

It is a conversation. And we are glad to have you along for it.

📅 Stay tuned for new episodes every month, featuring different perspectives, real experiences, and conversations that are raw, truthful, and grounded in what is actually happening across the NDIS.

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8 Selandra Boulevard
Clyde North, VIC
3978

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