17/02/2026
MISLEADING CLAIMS CAN BE COSTLY
Security screen providers must be able to substantiate any claims they make about compliance, approvals or performance.
Be cautious of vague or unsupported claims:
❌ “Meets all relevant standards” – Which standards? Ask for the specific Australian Standard number and compliance labelling
❌ No clear branding – If there’s no identifiable, reputable security screen system behind the product, what are you actually buying?
❌ Unsubstantiated third-party endorsements – Claims of “independent testing” = Red flag!
Under Australian Consumer Law, advertising must not be misleading or deceptive. If a security screen claim is being made, it must be accurate, specific, and able to be substantiated.
When choosing security screens look for:
✅ Installation that includes the AS 5039 compliance label confirming it meets Australian Standards (see photo for correct labelling)
✅ Manufactured in Australia
✅ A reputable, recognised security screen system (branded)
✅ Installation by a professional, experienced installer
Security screens are a safety product designed to protect your family, home or business. Clear Standards, proper testing and professional installation all matter.
Don’t be afraid to ask questions. Reputable suppliers will be transparent about compliance and their products.
For more information on compliance: nssa.org.au
Find a NSSA Member: https://www.nssa.org.au/find-a-member
Photo credit NSSA Member: Ajay Security Screens & Blinds