Metanoia Rays

16/02/2026

🌟 From Isolated to Connected 🌟

*Michael's NDIS goal was simple but significant: "I want to make friends."

After years of feeling isolated, *Michael wanted to be part of a community. But social anxiety and past experiences made it feel impossible.

Our community access team started small:
+ Weekly visits to a local café - same time, same place, building familiarity,
+ Gradually introducing group activities he enjoyed,
+ Supporting him to join a gaming group at the library,
+ Helping him navigate social situations at his own pace.

The breakthrough moment? Three months in, *Michael texted his support worker: "I gave someone my number today. We're meeting up next week to play games. I have a friend!"

Now, *Michael attends regular gaming sessions, has a small but meaningful friend group, and recently joined a community sports team.

When we asked him what changed, he said: "Having someone believe I could do it made me believe it too."

Connection isn't just nice to have - it's essential. And everyone deserves support to find their community.


*Name changed to protect privacy



Reel Description: A little video of a participant in focus smiling at the camera, in a circle with others not in focus interacting with each other and some colourful building blocks. Text overlay, "Participant stories" with the Metanoia Rays and we heart NDIS logos.

13/02/2026

✨ Brisbane friends, save the date! ✨

We’re heading to the Brisbane Disability Expo on 13 & 14 March at the Brisbane Convention & Exhibition Centre, and we’d love to see some familiar (and new!) faces there.

If you’re a participant, family member, support coordinator, or just curious about how we support people to live meaningful, connected lives, pop it in your calendar and come say hi at our stall 👋

We’ll be there to chat about our services, answer questions, and connect with the Brisbane community.

📍 Brisbane Convention & Exhibition Centre
📅 13–14 March
🎪 Find us at the Metanoia Rays stall

Tag a Brisbane friend who should come along, see you there 💛



Reel Description: An image of our stall at the Developing Australian Communities Brisbane Expo in 2025 overlay with the text "Join us at Brisbane Expo, March 13th and 14th." At the bottom the Metanoia Rays logo.

11/02/2026

💡 Know What Quality Support Looks Like 💡

This month at Metanoia Rays, we're focusing on the NDIS Workforce Capability Framework - a resource that benefits EVERYONE in the NDIS community!

🔗 workforcecapability.ndiscommission.gov.au

FOR SUPPORT WORKERS:
A guide to developing your skills and providing excellent support
FOR PARTICIPANTS:
Understand what you should expect from your support workers
FOR FAMILIES & CARERS:
Know the standards that guide quality disability support
FOR PROVIDERS:
Build capable, confident teams who deliver person-centered care

This easy read resource breaks down the knowledge and skills needed for quality NDIS support in a way that's accessible to everyone.

It covers:

+ Participant-directed support
+ Communication & relationships
+ Supporting independence & community participation
+ Health, safety & wellbeing
+ Professional practice

At Metanoia Rays, we believe informed participants and skilled workers create the best outcomes. This framework helps us all work together more effectively.
Take a look and discover what quality support really means!




Reel Description: A screen capture of the home page of the NDIS Workforce Capability website. Metanoia Rays and we heart NDIS logos featured in background slide.

09/02/2026

💜 International Epilepsy Day 💜

Today we recognise the strength and resilience of everyone living with epilepsy.

3 ways we can all support epilepsy awareness:
✨ Learn the facts and challenge misconceptions
✨ Understand seizure first aid
✨ Create inclusive spaces for everyone

At Metanoia Rays, supporting people with epilepsy is part of our commitment to empowerment and inclusion. Everyone deserves to live their life.

.


Reel Description: Orange and white tile with animated text appearing in bold font in the middle, 'International Epilepsy Day, February 9th 2026' with the Metanoia Rays and we heart NDIS logo.

06/02/2026

🔍 RESOURCE SPOTLIGHT 🔍

Today we're highlighting: NDIS Easy Read Resources

WHERE: www.ndis.gov.au (look for "Easy Read" or "Resources")

WHAT: Accessible documents that explain the NDIS using simple language and visual supports

WHO IT'S FOR: Participants, families, carers, support workers, anyone wanting to understand the NDIS better

WHAT'S AVAILABLE:

+ Getting access to the NDIS
+ Understanding your plan
+ Your rights and safeguards
+ Making choices and decisions
+ Reviews and appeals
And so much more!

WHY WE RECOMMEND IT: Information should be accessible to everyone. These resources remove barriers and empower people to understand their NDIS journey.

NEXT STEPS: Visit www.ndis.gov.au, download what you need, and feel more confident about your NDIS!

Questions? Our team is always here to help guide you. 💙

The National Disability Insurance Agency (NDIA) is an independent statutory agency. Our role is to implement the National Disability Insurance Scheme (NDIS).

04/02/2026

✨ Step into a world of magic, mystery, and imagination ✨

Incase you missed the post last year...

Thaidays Story: Heaven and Earth is a fantasy adventure filled with wizards, dark forests, powerful orbs, and battles that decide the fate of entire realms. 🌙⚔️

If you love rich storytelling, vivid worlds, and characters that stay with you long after the page ends, this one’s for you.

📖 Explore the story and more here:
👉 https://thaidaytom.my.canva.site/

This is just the beginning, the realms are waiting.

✨ To be continued…



Reel Description: A video panning out on a still image of Thaiday wearing a black Raiders baseball-style jersey, black bucket hat, and dark sunglasses stands facing the camera. They have a lanyard with keys around their neck. Behind them is a large, colourful dot-painted artwork featuring circular and flowing patterns in blue, orange, and white. The text overlay reads "Thaidays Stories" with the Metanoia Rays logo.

02/02/2026

Starting school or heading back after the holidays? We're here for you. 💙

We know this time of year can bring mixed emotions - excitement, anxiety, and everything in between. And that's completely normal!

Our Early Childhood team at Metanoia Rays understands that every child develops at their own pace. We work alongside families to:
🎒 Build routines that work for your family
🌟 Support emotional regulation and transitions
👫 Develop social and play skills
🗣️ Enhance communication abilities
🎯 Set achievable goals together
💪 Celebrate every milestone, big and small

You don't have to navigate this alone. We're here to support both you and your child as they grow and learn.


Reel Description: Blue, white and orange tile with a video showing the backs of 5 children writing on a white board. The text on the tile reads, "Early Childhood Supports" with the Metanoia Rays and We heart NDIS logos.

31/01/2026

A participant told us this week:
'I never thought I'd be able to cook my own meals. Now I'm meal prepping!' 👨‍🍳



Reel Description: Video of participant smiling spreading cheese on Pizza with three other people aroundhim smiling. The animated text reads celebrating reaching goals next to Metanoia Rays and We Heart NDIS logos.

29/01/2026

The work behind the work. 💙🧡

Quality support doesn't happen by accident - it takes planning, coordination, and a whole lot of teamwork.
Behind every participant's goal achieved, every smooth transition, and every well-coordinated service is our amazing admin team working together to make it happen.

Captured here: a moment of collaboration between our Deputy General Manager, Finance Manager, and Service Coordinator - the people who keep Metanoia Rays running like clockwork.

We see you, we appreciate you, and we couldn't do this without you. 👏



Reel Description: Three Metanoia Rays team members in branded blue polo shirts collaborating in an office. Two staff members are standing while one sits at a desk with computers. They're smiling and engaged in friendly conversation. Office background shows desks, plants, and a whiteboard. Text over image reads The work behind the work.

27/01/2026

Community Access at Metanoia Rays is about more than getting from A to B.

It’s about connection, confidence, and belonging.

Supporting people to get out, get involved, and live life on their terms - every day 💛

👉 Enquire now to see how we can support you or someone you care about.



Reel Description: Video of participant and worker engaged in conversation while out in the community. The text overlay on the video reads Services: Community Access next to the Metanoia Rays and we heart NDIS logos.

23/01/2026

As we head into the long weekend, we’d like to let our community know:

🔹 Our office will be closed on Monday
🔹 All supports and services will continue as scheduled

For any participants requiring assistance, our on-call phone is available 24/7 to ensure support is always there when needed.

Thank you for trusting Metanoia Rays to walk alongside you today and every day.



Reel Description: Metanoia Rays long weekend update graphic. The office will be closed on Monday, while participant support continues as scheduled. An on-call phone is available 24 hours a day, 7 days a week. Displayed in Metanoia Rays branding.

21/01/2026

Support means different things to different people.

Sometimes it’s guidance.

Sometimes it’s knowing when to step back.

Vote in the poll - what feels more supportive to you?