17/03/2020
Dear Complete Feet Family,
Cameron here, I wanted to take a moment to talk to each and everyone of you about the precautions and protective measures we are taking to protect our staff, patients and the community.
The team here at Complete Feet have all completed Queensland Health COVID-19 training and it out number one priority to keep us all healthy and safe during this outbreak. As such we are being guided by the World Health Organisation, Australian Government, and the Australian Podiatry Association.
To the end we have stepped up our already high infection control standards to help minimize the risks through the following measures:
1) Screening all patients
We ask that all patients visiting Complete Feet notify us of the following BEFORE attendance on 3482 4777 if you meet any of the below points.
1) Any recent overseas travel or have been in contact with anyone from overseas in the last 14 days.
2) If you are experience or have recently experienced Flu like symptoms; High temperature, fever, coughing, sore throat, or shortness of breath.
3) Contact with a confirmed or suspected case of COVID-19.
2) Sanitizing and Social distancing
Upon entering and leaving Complete Feet we ask that you use the provided hand sanitiser to sanitise your hands.
Our staff are committed to keeping you safe, as such we are limiting contact where not absolutely necessary.
Our Podiatrist will continue to treat you with the utmost care and skill however please do not be offended when we refuse contact (Hand shakes, Hugs, and other unnecessary contact).
3) Clinic Cleaning and Infection Control
In response to the current outbreak we have also increased clinic cleaning. All high contact areas are being cleaned Hourly or more frequently as required.
We have also implemented a more potent disinfectant usually reserved for MRSA and similar super-bugs to cleanse the treatment rooms and high contact areas (Such as door handles, pens, eftpos machine and the reception counter).
We have also removed all reading material and toys from the waiting room for the foreseeable future
Stay safe and keep calm.
We want to thank you for your assistance and continued support during this time. If you have any concerns or questions please feel free to contact us at the clinic on 07 3482 4777.