What are the opening hours?

Monday 10am - 6pm Tuesday 10am - 6pm Wednesday 10am - 6pm Thursday 10am - 8pm Friday 10am - 8pm Saturday 10am - 4pm

Cosmetic Nurse Amy, Eltham (2025)

Book online via: elthamcosmeticclinic.com.au

E-Mail enquiries: seniornurseAmy@elthamcosmeticclinic.com.au

25/10/2025

✨ Figuring out how to share what we do, without breaching TGA guidelines.

✨ Doing your very best with each and every client, and then losing them to the injector down the road…

✨ Long days, gaps between bookings, last-minute cancellations or no-shows

✨ Clients with unrealistic expectations … and spending so much time dispelling Tik Tok myths and misconceptions…

And on, and on!

As glamorous as it looks from the outside, those who are actually in it, know that the injecting industry is ‘not that chill.’

You may not believe me when I say, that loads of these issues can actually be eliminated by nailing your consult, and making sure you cover off everything you need to, in one succinct, slick and time-efficient session with your client.

Nail this, and you’ll not only reduce the headaches, but create a memorable, rapport-building experience that not only retains the client, but encourages referrals, forever more!

I’d love to help you with this.
DM me your email address, and I’ll send you my free Ultimate Consultation Guide, with lots of my tips and tricks, and what’s worked for me for the past eight years in my own business!

24/10/2025

✨ If you haven’t already had the pleasure… Meet our beloved admin crew, Ella and Emily! 😍 We are so lucky to have these two at the helm of the clinic every day.

Never underestimate your admin crew! I’ve made the mistake, as many business owners have, to not place enough importance or emphasis on these critical crew members and the role they play in your team…

These people are the LIFEBLOOD, backbone, and pilots of the business… never forget that!

Admin can make or break your client experience.

They can maximise your booking schedule, to ensure not only that you see the most clients you can, but with efficiency, smoothness, and a workflow your clients can feel.

They see problems ahead of time-and put fires out, weeks in advance, without you even realising. The pre-empt problems, and get on the front foot, before they escalate into something stressful, and totally unnecessary.

Running late? Your admin team are there to reassure the client, bring them drinks, even offer them complimentary LED’s, and generally make their time in the waiting room feel seen and respected.

Medical emergency? If this has happened to you, you’ll remember how desperately grateful you were for an extra pair of hands, to help you juggle the rare occasion when medical events occur.

Missed calls=lost opportunities. Doesn’t happen with someone awesome sitting on the desk.
Taking days to get back to new client enquiries= clients will go elsewhere (we want our treatments sooner, rather than later these days!).

For business owners who are hesitating on hiring someone to help with admin-related tasks in their business… Please stop thinking about how they ‘don’t generate revenue’ because they don’t perform treatments.
Just STOP.

And think about how many MORE treatments you can perform, how many more systems you can put in place, how many more cool marketing ideas you can come up with and action, whilst they’re taking care of this for you… It pays for their wage TENFOLD, plus, there isn’t a price you can put on taking stress and worry off your shoulders; that is truly priceless.

23/10/2025

Mistakes… I’ve made a few! (hundred!) 😂

Looking back, they really are the best way to learn things… but they REALLY suck at the time. Some of them even seem funny now, to look back on… You have to laugh, but it certainly wasn’t funny at the time!

A skill I’ve honed like any other, is the ability to bounce back from mistakes, mis-steps, wrong choices, or the big and little stressful blunders. Forgive yourself, learn from it, change what you need to, and move forward!

It all becomes part of the story we get to fondly look back on when we are 85 👵

I’m building something super special in the background right now tbag, when it’s ready to launch, is going to spare lots of people from making LOTS of the mistakes I made. 👀

I’d love to hear about the crushing, costly, or seriously ridiculous mistakes you’ve made, on your bumpy business journey ➡️ reach out and share them with me!

22/10/2025

Mentors.
Coaches.
Advisors.
Trainers.

When I say I’ve invested in getting the right advice, I really mean it!

I started investing in a ‘finance mentor’, who would look over my entire financials, my profit and loss statement, and the revenue for the past month, and educate me on what successful people with really big companies do with surplus money, tax, investing in assets, and specifically WHEN to do each of these things.

I started investing in a business coach in 2019, which was weekly sessions for just over $400 per session. This gave me accountability, a set of performance ‘metrics’ I could use to see how we were tracking in real-time.

Most importantly, it gave me an understanding of the systems, processes, structures and frameworks that a business like mine needs to roll along smoothly, as well as evolve, grow the team, and expand our offerings (this business coach went on to win Australian Business Coach of the year, if ya don’t mind! 🏆).

To this day I invest in regular coaching and support from an HR expert with over a decade of experience working with individuals of different roles and disciplines, which helps me support and grow my dynamic inter-disciplinary team, and teaches me how to approach things with strengths at the forefront of everything. (If this sounds like you, check out .claudia.growthcoach!).

I also have an HR consultant on permenant staff, professional memberships to employment law organisations, industry-specific memberships and subscriptions for updates on best-practice for cosmetic injectable treatments (bloody legends .rn and who built !).

Even with all the help and guidance in the world, I still made mistakes, and ultimately the responsibility is on the leader… the buck stops with you.

I’m working on something REALLY special to share with you all soon, so you can benefit from the investment I’ve made over the years in getting good advice. This new creation of mine will make learning from my mistakes easy-peasy! Watch this space …

Address

Eltham, VIC

Opening Hours

Monday	10am - 6pm
Tuesday	10am - 6pm
Wednesday	10am - 6pm
Thursday	10am - 8pm
Friday	10am - 8pm
Saturday	10am - 4pm

Website

http://Elthamcosmeticclinic.com.au/

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