Cosmetic Nurse Amy

09/04/2026

There’s something about a complaint that cuts deeper than almost anything else in this profession. And I think it’s because of the nature of the work we do!

We pour ourselves into our clients. Not just our skill... All of our energy, our care, our attention, our empathy, and of course, everything we know.

Every single appointment, we’re giving something of ourselves. And when a client comes back and says “I’m not happy”... it feels personal. Because it was personal! You gave them everything you had in that room, and it feels like they’re telling you it wasn’t enough.

Now, rationally, you might know that their dissatisfaction isn’t always about you. Maybe their expectations were unrealistic.

Maybe they were always going to be difficult to satisfy.

Maybe the result is actually good and they’re comparing it to a filtered photo on Instagram. You can deeply know all of that logically... and still feel totally gutted.

And I think the reason is this: When you work in a profession where you’re holding people’s vulnerability, where you’re trusted with their insecurities, where you’re literally changing how they look and feel about themselves... a complaint doesn’t just say “you didn’t do a good job.” It says “I trusted you with something deeply personal, and you let me down.”

That’s the message your brain hears, even if it’s not what the client is actually saying; and when we know the treatment outcome is actually objectively more than adequate.

That’s why it hurts so much!

03/04/2026

Okay I had a LOT to quickly try and say lol!!

Flying through my speech at the 9th Birthday Soirée of our beloved last week…

Still revelling in all the feels of this big milestone, and full of gratitude for all these years of staying the course, and have it pay off into my dream clinic, business and team!

Do what you love, work really hard and you never know where it’ll take you! It sounds cliche but quite literally anything is possible ❤️

01/04/2026

A lot of slides here, yes…. But you guys had a LOT to say!!

Nobody is talking about the wellbeing or mental health of cosmetic injectors as a profession, nor about their premature career burnout.

Let’s keep this convo going!

30/03/2026

This one is for the TEAM!!

On Friday night, celebrated its 9th anniversary.

It’s so emotional looking back over the years of incredible challenges, triumphs and lessons, but none of this would be possible without the incredible individuals who work beside me, and believe in the vision and purpose like I do!

Over the years, the team has grown to be twelve strong, and the people in this business, the way they show up for the clients every day, the way they’ve evolved professionally, and who they are individually within our crew, is by far the proudest career achievement I have to date.

So thank you, to our beautiful client community…
Without your continued trust, and in choosing us again and again, and referring your friends and family, we couldn’t do what we love every day.

But also, the biggest thank you to every single special member of this ECC tribe. Being even a small part of your career journey is an honour and a privilege, whether I get to be on it for a handful of years, or eight of them (!!), YOU are the highlight of my own career journey.

Hire those who align with your values, who see the purpose and ‘get’ the mission, and you can achieve incredible things.

Oh, and it sounds totally cliche but… don’t stop believing in yourself, backing yourself, and following your true north… you can’t even imagine how great it’ll be when you get there! ⚜️

Support my amazing team and follow them:



nurse.maegan
by.gretel

30/03/2026

This one is for the TEAM!!

On Friday night, celebrated its 9th anniversary.

It’s so emotional looking back over the years of incredible challenges, triumphs and lessons, but none of this would be possible without the incredible individuals who work beside me, and believe in the vision and purpose like I do!

Over the years, the team has grown to be twelve strong, and the people in this business, the way they show up for the clients every day, the way they’ve evolved professionally, and who they are individually within our crew, is by far the proudest career achievement I have to date.

So thank you, to our beautiful client community…
Without your continued trust, and in choosing us again and again, and referring your friends and family, we couldn’t do what we love every day.

But also, the biggest thank you to every single special member of this ECC tribe. Being even a small part of your career journey is an honour and a privilege, whether I get to be on it for a handful of years, or eight of them (!!), YOU are the highlight of my own career journey.

Hire those who align with your values, who see the purpose and ‘get’ the mission, and you can achieve incredible things.

Oh, and it sounds totally cliche but… don’t stop believing in yourself, backing yourself, and following your true north… you can’t even imagine how great it’ll be when you get there! ⚜️

26/03/2026

23/03/2026

The good ones are burning out…

Because there invested, passionate, and they genuinely care about doing the best they can for their clients, every single day!

Share with your injector pals…
This is a topic that has been left off the table for too long!

19/03/2026

We’re turning NINE!

And to say thank you to our beloved client community, without whom we would not have the clinic, team or business we do today, we are having a fabulous birthday soirée!

Over the years, the time I’ve spent 1:1 with my clients, in the privacy and sanctuary of my treatment room, where they share their life updates, and getting to be a tiny part of every journey with you… The breakups, battles of all kinds, the joyful moments and the hard ones… is just the ultimate privilege and the greatest gift this career has brought me.

Thank you.

We’ve learnt from past events that we just can’t accommodate more than 40 guests comfortably, so we’re capping it at that, and the $89 ticket will get you a (very full) VIP Gift Bag, with loads of full-size skincare favourites of ours, worth $397 in value, plus door prizes and giveaways on the night, exclusive offers and live facial demonstrations!

Comment the word ‘ticket’ and the link will be on its way to you in DM’s!

13/03/2026

Most people think cosmetic injecting is about technique; and the constant improvement of your technical skills.

But the reality is that much of the work happens in conversations we have with our beloved clients…

Managing their expectations.

Navigating insecurities, and screening for warning signs for deeper issues.

Holding responsibility for outcomes, no matter how well you explained things first.

This emotional and cognitive load is something many injectors quietly carry, and we accept this as part of our job.

And it’s one of the reasons conversations about sustainability in our profession are becoming so important!

09/03/2026

Starting this short work week with…

The ONE thing I can put my own success, the success of my business, and in turn, the success of my individual team members!

From day one, for nine years, in all our systems and processes, in everything we do, it’s still this at its core.

Catch the whole podcast - link in my bio, or search on Spotify!

05/03/2026

Brand new consults= tonnes of energy and focus, so many things to remember!

Learning how to skilfully steer the consultation in the right direction, stay on track, cover all the important points, hit all compliance elements, educate the client on risks, expectations, outcomes and aftercare… is a LOT to manage in one interaction… not to mention, there may be workdays where we need to do this all day long for multiple new clients!

It’s not easy to do, and not many of us are naturally good at putting all of this together, without missing a beat, AND make it a rapport-building, engaging and memorable experience for your clients!

Learning to nail this is what literally built my WHOLE business, and also saw my own team of injectors grow and hit their strides with their client bases too, even in our competitive industry.

I’ve created an online course, stepping you through how my team and I expertly deliver consultations like this, consistently.

My Ultimate Consultation Mastery Course was made for every injector, to take the overwhelm and burnout of our stressful job.

Comment the word ‘LEARN’ and I’ll send you the link to your DM’s!

04/03/2026

If you know, you know! It’s tough out there.
Share with someone who needs to read this right now!

Comment below if you’ve been in the trenches and needed some reminding of why we do what we do 🚀🚀🚀