26/02/2026
SMS RESULTS AND REMINDERS
As part of our effort to improve communication we will be rolling out further SMS capability so that we can send you a text to let you know about normal results (“no action required”) , to let you know if your doctor would like to see you (“please make an appointment”) or to remind you about recall appointments.
Initially just two doctors will trial the system to ensure we understand how it works best and then a broader roll out will continue. We hope this will improve our ability to reassure people about normal results and free up time for doctors and reception to deal with the things that do require attention. Of course this will not replace appointments and phone calls for results that require more in-depth discussion or urgent attention.
A reminder that it is now a requirement for pathology providers to upload your results to your health record and we encourage patients to use this service when they might also like to have a copy of their results.