06/02/2026
SMS REMINDERS ARE HERE!
You asked, we listened. After some searching we have found a new text messaging system to integrate with our software and replace HotDocs. Commencing next week all standard appointments for doctor and nurse appointments will generate an SMS reminder and confirmation request.
This will not apply to vaccine clinics, (phone) script clinic or Saturdays.
We hope this will help both patients remember their appointments and reduce our no shows and wasted appointments.
In the coming weeks we will trial the same system for notification of results and reminders and hope this will further improve our communication with patients.